DC
DSL consumables
Unclaimed Business
DC
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceS
Sir/madam
1 reviews | Active since Jan 2020
19 Feb 2024, 11:15
Avoid This Company!
Avoid this Company! The product is inferior and certainly not worth the rate asked. Beware as your staff will be told that the product will be given to you to try and then you will be billed...no authorisation for purchase given but you will be billed! Subsequently you will be harassed.
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Sir/madam
1 reviews | Active since Jan 2020
19 Feb 2024, 11:15
Avoid This Company!
Avoid this Company! The product is inferior and certainly not worth the rate asked. Beware as your staff will be told that the product will be given to you to try and then you will be billed...no authorisation for purchase given but you will be billed! Subsequently you will be harassed.
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Replies (0)D
Deon
1 reviews | Active since Jan 2020
13 Feb 2024, 10:53
**** Alert
**** ALERT!!! Got a call from these ****mers selling cleaning products. Didn't agree to anything. 2 months later 3 x 5lt cleaning solution was delivered. Called them up immediately to have it collected as I didn't want it. They refused and sent me an invoice rather. I refused to pay them, so every time they'd call i would just say they must collect their stuff or give an address I can return it to. Again they refuse. Few months passed, they sent me a letter of demand for the outstanding invoice. Contacted the lady and to my surprise it was the same lady I complaint to earlier to have the stuff collected. I then told her to F*@# off and that if she ever call me again I would report her to the police as all my calls were recorded. Since then I have never heard back from them again. This happened around March 2023. This is not even a registered company. Please do not pay for these products. (btw, i dumped it down the drain..)
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Deon
1 reviews | Active since Jan 2020
13 Feb 2024, 10:53
**** Alert
**** ALERT!!! Got a call from these ****mers selling cleaning products. Didn't agree to anything. 2 months later 3 x 5lt cleaning solution was delivered. Called them up immediately to have it collected as I didn't want it. They refused and sent me an invoice rather. I refused to pay them, so every time they'd call i would just say they must collect their stuff or give an address I can return it to. Again they refuse. Few months passed, they sent me a letter of demand for the outstanding invoice. Contacted the lady and to my surprise it was the same lady I complaint to earlier to have the stuff collected. I then told her to F*@# off and that if she ever call me again I would report her to the police as all my calls were recorded. Since then I have never heard back from them again. This happened around March 2023. This is not even a registered company. Please do not pay for these products. (btw, i dumped it down the drain..)
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Replies (0)LB
Liezle B
1 reviews | Active since Jan 2020
1 Feb 2024, 12:27
STAY AWAY!!
Stay away from this company! I see I am not the only one unhappy with them. Just got another call from DSL demanding payment, and the way the lady spoke was very rude. I told her I'm not interested and won't pay. Now I've had enough. It all started last year when one of my employees, accepted DSL consumables' products, thinking they were samples, as explained to her over the phone. We then received an invoice, and I paid for the initial batch, assuming it was a one-time thing. Then, out of nowhere, another shipment arrived that I didn't request or authorize. I contacted them about the second batch but had an unpleasant conversation with DSL, and despite my protests, they insisted on payment and suggested escalating the matter. I made it clear I never ordered these products, and I didn't agree to their delivery. They keep insisting that my employee agreed, and I must pay. I e-mailed them for a paper trail, but they claim not to have received my e-mail. In my e-mail I asked for proof of any email indicating we expected multiple deliveries and were obliged to pay, but they never provided it. I also asked about returning the unwanted products, but they said it's not possible. They prefer calling because it's my word against theirs.
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Liezle B
1 reviews | Active since Jan 2020
1 Feb 2024, 12:27
STAY AWAY!!
Stay away from this company! I see I am not the only one unhappy with them. Just got another call from DSL demanding payment, and the way the lady spoke was very rude. I told her I'm not interested and won't pay. Now I've had enough. It all started last year when one of my employees, accepted DSL consumables' products, thinking they were samples, as explained to her over the phone. We then received an invoice, and I paid for the initial batch, assuming it was a one-time thing. Then, out of nowhere, another shipment arrived that I didn't request or authorize. I contacted them about the second batch but had an unpleasant conversation with DSL, and despite my protests, they insisted on payment and suggested escalating the matter. I made it clear I never ordered these products, and I didn't agree to their delivery. They keep insisting that my employee agreed, and I must pay. I e-mailed them for a paper trail, but they claim not to have received my e-mail. In my e-mail I asked for proof of any email indicating we expected multiple deliveries and were obliged to pay, but they never provided it. I also asked about returning the unwanted products, but they said it's not possible. They prefer calling because it's my word against theirs.
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Replies (0)ES
Elschke S
1 reviews | Active since Jan 2020
15 Jan 2024, 10:41
DSL Consumables
I was contacted telephonically and told about these amazing products and that for only R500 they would send me a introduction package as well as a gift voucher. Invoice arrived and I was charged R2507.00. I contacted them and after discussions and being told that I did not "listen/understand" I paid the invoice just to get them off my back. Fast forward 3 months later a double delivery gets dropped off at my work, I did not accept the package. Courier guy got rude, I then received a call from DSL saying that this was the balance of my order - no charge. Surprise surprise I received an invoice via email today for another R5773.00 for the delivery. I called, they will not put you through I had to leave a message. Rcvd a call back - I have to pay it, I am not allowed to return it. They will invoice me for another 2 x 5lts each (my 50% dicsount) and I can then pay that and only then can I return the other 2 x 4 5lts. Lets not forget about the courier charges. Tried calling again and was told I am not allowed anyones details as I might come there and k*ll them. I was shocked and horrified that a company thinks like that. All I wanted was to speak to someone who would listen and help. They will also not furnish me with a delivery address
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Elschke S
1 reviews | Active since Jan 2020
15 Jan 2024, 10:41
DSL Consumables
I was contacted telephonically and told about these amazing products and that for only R500 they would send me a introduction package as well as a gift voucher. Invoice arrived and I was charged R2507.00. I contacted them and after discussions and being told that I did not "listen/understand" I paid the invoice just to get them off my back. Fast forward 3 months later a double delivery gets dropped off at my work, I did not accept the package. Courier guy got rude, I then received a call from DSL saying that this was the balance of my order - no charge. Surprise surprise I received an invoice via email today for another R5773.00 for the delivery. I called, they will not put you through I had to leave a message. Rcvd a call back - I have to pay it, I am not allowed to return it. They will invoice me for another 2 x 5lts each (my 50% dicsount) and I can then pay that and only then can I return the other 2 x 4 5lts. Lets not forget about the courier charges. Tried calling again and was told I am not allowed anyones details as I might come there and k*ll them. I was shocked and horrified that a company thinks like that. All I wanted was to speak to someone who would listen and help. They will also not furnish me with a delivery address
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Replies (0)JR
Justine R
1 reviews | Active since Jan 2020
15 Jan 2024, 06:57
****s and *******!!!
We bought cleaning material from DSL consumables and paid them after a very awful experience with them. T Then Raw chemicals phoned and pitched the sale to me I told them about our experience with DSL and told them we are not intrested. They then delivered boxes across the street at a house. They then phoned and I told them to send their couriers to come and pick their stuff up. They phoned today and said we acknowledged delivery so they want payment!!!!
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Justine R
1 reviews | Active since Jan 2020
15 Jan 2024, 06:57
****s and *******!!!
We bought cleaning material from DSL consumables and paid them after a very awful experience with them. T Then Raw chemicals phoned and pitched the sale to me I told them about our experience with DSL and told them we are not intrested. They then delivered boxes across the street at a house. They then phoned and I told them to send their couriers to come and pick their stuff up. They phoned today and said we acknowledged delivery so they want payment!!!!
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Replies (0)TS
Tarryn S
1 reviews | Active since Jan 2020
8 Jan 2024, 09:30
Terrible service.
If I could give less than zero star rating for this company it would not be low enough. They contacted me and told me a bunch of *******. Told me the wrong price and when I received the invoice it was more than double. They explained that they work it out in litres. Would be nice to be told that in the call. A few months later they called me again to tell me that they had short delivered me and they would deliver the rest with a gift card. The balance came with no invoice but with a gift card. 2 months later I get a call to tell that I have an amount of R3000 outstanding for the balance that was delivered. I have tried to get them to collect it but now being told I need to pay the discount back. Do not use this company. Worst ever!
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Tarryn S
1 reviews | Active since Jan 2020
8 Jan 2024, 09:30
Terrible service.
If I could give less than zero star rating for this company it would not be low enough. They contacted me and told me a bunch of *******. Told me the wrong price and when I received the invoice it was more than double. They explained that they work it out in litres. Would be nice to be told that in the call. A few months later they called me again to tell me that they had short delivered me and they would deliver the rest with a gift card. The balance came with no invoice but with a gift card. 2 months later I get a call to tell that I have an amount of R3000 outstanding for the balance that was delivered. I have tried to get them to collect it but now being told I need to pay the discount back. Do not use this company. Worst ever!
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Replies (0)LF
Louis F
1 reviews | Active since Jan 2020
30 Nov 2023, 14:19
Misleading at best
This company contacts you asking if they can send you a free sample of their products. Once you agree to the free sample they suddenly send you a 25lt drum of chemicals with a invoice for R3300, when contacting them to return the product as it is not what was agreed they become aggressive and demand payment or they will hand you over. Complaint lodged with the CGSO.
Helpful (0)
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Louis F
1 reviews | Active since Jan 2020
30 Nov 2023, 14:19
Misleading at best
This company contacts you asking if they can send you a free sample of their products. Once you agree to the free sample they suddenly send you a 25lt drum of chemicals with a invoice for R3300, when contacting them to return the product as it is not what was agreed they become aggressive and demand payment or they will hand you over. Complaint lodged with the CGSO.
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Replies (0)GS
Gillian S
1 reviews | Active since Jan 2020
27 Nov 2023, 10:21
DSL Consumables - ****mers
This company ****med me with promises of free samples, sent the parcel to me with a invoice to be paid. We requested they collect the parcel as we no longer want it, now they are harassing us for payment and wanting to hand us over due to no payment. We have told them countless times to collect their product.
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Gillian S
1 reviews | Active since Jan 2020
27 Nov 2023, 10:21
DSL Consumables - ****mers
This company ****med me with promises of free samples, sent the parcel to me with a invoice to be paid. We requested they collect the parcel as we no longer want it, now they are harassing us for payment and wanting to hand us over due to no payment. We have told them countless times to collect their product.
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