DN
Dstv near me installations
Unclaimed Business
DN
Dstv near me installations
Unclaimed Business
0 Reviews (last 12 months)
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in Electronics & Technology
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Recommended: Unlikely
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Used this business recently? Share your experience to help others decide.
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Trudi van der Walt
1 reviews | Active since Jan 2020
11 Nov 2021, 09:08
Fantastic DSTV Installions - not so Fantastic after all
I would rather give then no stars. Fantastic DSTV Installations in Brenthurst Brakpan. We had a problem with our decoder switching itself off all the time. We did everything the consultant at DSTV customer care call centre told us, but nothing worked. So we called Fantastic DSTV installations in Brenthurst (same suburb where we live). They came out, spent less than an hour. Charged me R1,200. Told me they would whatsapp me the invoice. Never received it. After they left the DSTV decoder switched itself off again. I phoned them and was told that it could be the power supply. So we changed the power supply and it worked fine. So my issue with them is, why did they not check the power supply to start off with? Why did I have to pay them R1,200 for doing absolutely nothing. They are not taking my calls and I will probably never get my money back. These people are not authorized DSTV installers. PLEASE DON'T USE THEM. THEY ARE DISHONEST. This is there details: Fantastic Dstv Installation Brenthurst Olga Street, Brenthurst, Brakpan Contact person: Jonson Contact number: 081 766 1712 Alternative contact number :062 887 7562
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Trudi van der Walt
1 reviews | Active since Jan 2020
11 Nov 2021, 09:08
Fantastic DSTV Installions - not so Fantastic after all
I would rather give then no stars. Fantastic DSTV Installations in Brenthurst Brakpan. We had a problem with our decoder switching itself off all the time. We did everything the consultant at DSTV customer care call centre told us, but nothing worked. So we called Fantastic DSTV installations in Brenthurst (same suburb where we live). They came out, spent less than an hour. Charged me R1,200. Told me they would whatsapp me the invoice. Never received it. After they left the DSTV decoder switched itself off again. I phoned them and was told that it could be the power supply. So we changed the power supply and it worked fine. So my issue with them is, why did they not check the power supply to start off with? Why did I have to pay them R1,200 for doing absolutely nothing. They are not taking my calls and I will probably never get my money back. These people are not authorized DSTV installers. PLEASE DON'T USE THEM. THEY ARE DISHONEST. This is there details: Fantastic Dstv Installation Brenthurst Olga Street, Brenthurst, Brakpan Contact person: Jonson Contact number: 081 766 1712 Alternative contact number :062 887 7562
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Michelle W
1 reviews | Active since Jan 2020
30 Oct 2020, 08:53
Please do not engage with Dstv near me installations, Leslie Jones, no ethics, shoddy work and no idea of client service.
Please do not engage with Dstv near me installations, Leslie Jones. Here is the story: As per telephonic discussions and advices from 28 October 2020 to 29 October 2020 . On the 16th of October 2020 I called “Dstv near me installations” to assist with two out of four screens that were “snowy” and getting progressively worse. Leslie's team arrived on the 16th October 2020, I showed them the “old splitter box” that a previous company had replaced with a new box. After performing due diligence they concluded that the splitter box and cabling to 2 of the TVs’ had to be replaced. They replaced the cables to the said two (2) TVs’, and reinstalled our “old “ splitter box (which we showed to them when they arrived). The team took the “old splitter box” with them , I have since asked repeatedly for it to be returned, to no avail. After the team had completed said work I made an EFT payment, to an account in the name of Rudo Mapadza as per an email that I received on 16 October 2020, and after the team had completed said work. On the 29th October, when I questioned why the account holders name was not in the companys name or the owners name, "Leslie Jones", I was advised that it was the owners daughters account. Moving on, after I noticed on Tuesday 27th October that both of the TV screens that were originally “snowing” and ghosting were starting to “snow” and ghost again I contacted Leslie at 08h05 on Wednesday 28th October to request that his team come to my residence to check out their previous work, stating that I would not agree to a call out fee as the original problem clearly had not been fixed properly. Through the duration of the day Leslie assured me his team would come to my residence and assist, I made 6 calls to Leslie regarding the arrival of his team. • 09h35 – Duration 50 seconds. • 15h27 – Duration 27 seconds. • 15h53 – Duration 05 seconds – went to voicemail. • 16h37 – Duration 05 seconds – went to voicemail. • 16h37 – Duration 19 seconds. • 16h50 – Duration 18 seconds. Overview I kept asking Leslie when his team would arrive, he kept giving me different times. Eventually Leslie told me his team was in Rustenberg. I then agreed with Leslie that his team would be at my residence at 11h00 on Thursday 29th October 2020. Moving to 29th October 2020. • 08h01 – I called Leslie to confirm when his team would be at my residence. Duration of said call was 34 seconds. • 08h02 – As the telephonic reception was not good when I called Leslie at 08h01, I then called him back to reconfirm a time as he stated that his team would not be able to attend to the issue at 11h00, and that they would arrive at 12h00. Duration of said call was 26 seconds. • 11h46 – I called Leslie again to confirm that his team would be here at 12h00. Duration 2 minutes 08 seconds. • 12h56 – I called Leslie again enquiring where his team was and when they would arrive at my residence. Duration 19 seconds. • 13h00 – I called Leslie again for an update. Duration 1 minute, 05 seconds. • 13h39 – Incoming call. Duration 2 seconds. • 13h39 – Outgoing (Me) to Leslie. Duration 1 minute, 05 minutes. • 13h40 – Incoming call. Duration 42 seconds. • 14h43 – Outgoing. Duration 35 seconds. • 14h46 – Incoming. Duration 19 seconds. • 16h14 – Outgoing. Duration 3 seconds. • 16h46 – Outgoing. Duration 4 seconds. I also sent Leslie 2 SMS’s at, one at 14h03 and another at 14h05…No response. I also called Leslie's technician Stylz for updates. • 13h39 – Incoming. Duration 25 seconds • 13h30 – Outgoing. Duration 1 minute 05 seconds • 14h43 – Outgoing. Duration 35 seconds • 14h46 – Incoming. Duration 19 seconds • 16h14 – Outgoing. Duration 31 seconds • 16h46 – Outgoing. Duration 41 seconds During the duration of the day, Leslie initially advised that his team would come and troubleshoot the problem. Various conversation later Leslie informed me that that his team would be onsite, and Leslie gave me Stylz’s number. I kept receiving differing reports between what what Leslie we telling me and what Stylz was telling me. Stylz revealed that he was instructed by Leslie not to come to my residence, when I questioned Stylz further, he retracted that statement and said he will finish his job in Bedfordview then come to my residence. To date "Friday 30th October" I have not received a phone call from Stylz, or Leslie and Leslies team has not arrived. So I now have to pay for another company to come out and fix there shoddy handy work.
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Michelle W
1 reviews | Active since Jan 2020
30 Oct 2020, 08:53
Please do not engage with Dstv near me installations, Leslie Jones, no ethics, shoddy work and no idea of client service.
Please do not engage with Dstv near me installations, Leslie Jones. Here is the story: As per telephonic discussions and advices from 28 October 2020 to 29 October 2020 . On the 16th of October 2020 I called “Dstv near me installations” to assist with two out of four screens that were “snowy” and getting progressively worse. Leslie's team arrived on the 16th October 2020, I showed them the “old splitter box” that a previous company had replaced with a new box. After performing due diligence they concluded that the splitter box and cabling to 2 of the TVs’ had to be replaced. They replaced the cables to the said two (2) TVs’, and reinstalled our “old “ splitter box (which we showed to them when they arrived). The team took the “old splitter box” with them , I have since asked repeatedly for it to be returned, to no avail. After the team had completed said work I made an EFT payment, to an account in the name of Rudo Mapadza as per an email that I received on 16 October 2020, and after the team had completed said work. On the 29th October, when I questioned why the account holders name was not in the companys name or the owners name, "Leslie Jones", I was advised that it was the owners daughters account. Moving on, after I noticed on Tuesday 27th October that both of the TV screens that were originally “snowing” and ghosting were starting to “snow” and ghost again I contacted Leslie at 08h05 on Wednesday 28th October to request that his team come to my residence to check out their previous work, stating that I would not agree to a call out fee as the original problem clearly had not been fixed properly. Through the duration of the day Leslie assured me his team would come to my residence and assist, I made 6 calls to Leslie regarding the arrival of his team. • 09h35 – Duration 50 seconds. • 15h27 – Duration 27 seconds. • 15h53 – Duration 05 seconds – went to voicemail. • 16h37 – Duration 05 seconds – went to voicemail. • 16h37 – Duration 19 seconds. • 16h50 – Duration 18 seconds. Overview I kept asking Leslie when his team would arrive, he kept giving me different times. Eventually Leslie told me his team was in Rustenberg. I then agreed with Leslie that his team would be at my residence at 11h00 on Thursday 29th October 2020. Moving to 29th October 2020. • 08h01 – I called Leslie to confirm when his team would be at my residence. Duration of said call was 34 seconds. • 08h02 – As the telephonic reception was not good when I called Leslie at 08h01, I then called him back to reconfirm a time as he stated that his team would not be able to attend to the issue at 11h00, and that they would arrive at 12h00. Duration of said call was 26 seconds. • 11h46 – I called Leslie again to confirm that his team would be here at 12h00. Duration 2 minutes 08 seconds. • 12h56 – I called Leslie again enquiring where his team was and when they would arrive at my residence. Duration 19 seconds. • 13h00 – I called Leslie again for an update. Duration 1 minute, 05 seconds. • 13h39 – Incoming call. Duration 2 seconds. • 13h39 – Outgoing (Me) to Leslie. Duration 1 minute, 05 minutes. • 13h40 – Incoming call. Duration 42 seconds. • 14h43 – Outgoing. Duration 35 seconds. • 14h46 – Incoming. Duration 19 seconds. • 16h14 – Outgoing. Duration 3 seconds. • 16h46 – Outgoing. Duration 4 seconds. I also sent Leslie 2 SMS’s at, one at 14h03 and another at 14h05…No response. I also called Leslie's technician Stylz for updates. • 13h39 – Incoming. Duration 25 seconds • 13h30 – Outgoing. Duration 1 minute 05 seconds • 14h43 – Outgoing. Duration 35 seconds • 14h46 – Incoming. Duration 19 seconds • 16h14 – Outgoing. Duration 31 seconds • 16h46 – Outgoing. Duration 41 seconds During the duration of the day, Leslie initially advised that his team would come and troubleshoot the problem. Various conversation later Leslie informed me that that his team would be onsite, and Leslie gave me Stylz’s number. I kept receiving differing reports between what what Leslie we telling me and what Stylz was telling me. Stylz revealed that he was instructed by Leslie not to come to my residence, when I questioned Stylz further, he retracted that statement and said he will finish his job in Bedfordview then come to my residence. To date "Friday 30th October" I have not received a phone call from Stylz, or Leslie and Leslies team has not arrived. So I now have to pay for another company to come out and fix there shoddy handy work.
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