DC
Duma country Lodge
Unclaimed Business
DC
Duma country Lodge
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#9
in Travel & Vacation
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSZ
Samuel Z
1 reviews | Active since Jan 2020
20 Dec 2019, 18:33
Racist white owner
I booked in for a room for three people myself and my daughters. Before checking in the lady requested or advised me that she can cancel my booking done via Booking.com. I agreed to the request and re booked. Later we realized young daughter was not comfortable with the arrangement. I talked to the black receptionist that its possible for a change in the plan not necessarily requesting a refund. The guy talked to her white who came in smelling alcohol and probably drunk and she just went on bursting out at me without listening. She just told I have just to leave with it as she doesn't deal with stubborn customers like me. Shocking and painfully my booking was for 3 days but I'm planning to check out earlier given the racist and unprofessional conduct
Helpful (0)
|Replies (0)SZ
Samuel Z
1 reviews | Active since Jan 2020
20 Dec 2019, 18:33
Racist white owner
I booked in for a room for three people myself and my daughters. Before checking in the lady requested or advised me that she can cancel my booking done via Booking.com. I agreed to the request and re booked. Later we realized young daughter was not comfortable with the arrangement. I talked to the black receptionist that its possible for a change in the plan not necessarily requesting a refund. The guy talked to her white who came in smelling alcohol and probably drunk and she just went on bursting out at me without listening. She just told I have just to leave with it as she doesn't deal with stubborn customers like me. Shocking and painfully my booking was for 3 days but I'm planning to check out earlier given the racist and unprofessional conduct
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Replies (0)