DP
DURBANVILLE PROPERTIES
Claimed Business
DP
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAE
Allan E
1 reviews | Active since Jan 2020
5 Apr 2024, 09:15
Get another agency to deal with for rentals
The agent ***lia was good but her team has let her down. Worked with her for 2 years with our rental and in the back the wheels came off. They have never managed my account, keep on asking for payment and when you despute the payment, they said they will get back to you, never do. I paid wayyyy too much and they cannot allocate the funds. Red flags all over
Helpful (0)
|Replies (0)AE
Allan E
1 reviews | Active since Jan 2020
5 Apr 2024, 09:15
Get another agency to deal with for rentals
The agent ***lia was good but her team has let her down. Worked with her for 2 years with our rental and in the back the wheels came off. They have never managed my account, keep on asking for payment and when you despute the payment, they said they will get back to you, never do. I paid wayyyy too much and they cannot allocate the funds. Red flags all over
0
Replies (0)MP
ZB
Zeldine B
1 reviews | Active since Jan 2020
1 Sept 2022, 05:52
Breaking and entering, unprofessional service
Not only do I NOT recommend Durbanville Properties, I am also forced to expose them for mistreating tenants, not to mention breaking and entering into their home whilst still being leased! Extremely unprofessional, arrogant and self entitled, they are also misleading tenants and once they have managed to catch their victim they completely withdraw and refuse to assist them regarding repairs, grieviances or general inquiries, and when cornered about it, you get blocked and they refuse to speak to you. The other night, while I was om a video call with my family, this Hugo character decided to come into their home, openly provoking them, this whilst a viewing was taking place, such an arrogant and unprofessional man, this business is dishonest, their people are disgusting towards others. A case has also been opened for breaking and entering as over the period my family was moving, my family agreed to handover keys and have their exit inspection at 12pm on Wednesday 31 August 22, upon their arrival Clinton and his people were already inside their home, having it cleaned for the next poor victim of abuse, he even nonchalantly admitted, infront of a witness thankfully so, that they have entered the premises on Monday already, without prior notice nor concent as my family was stil occupying the home, whilst busy moving. Are spare keys not to be used STRICTLY for emergencies? Curious to see how they justify the electricity meter running out as an emergency. How do we know nothing has gone missing? my family is so skeptical as how do we not know these people entered their home before when they were not there since their little insider lives in the granny flat at the back of the home?! How do we not know that these people caused damage to the home prior to exit inspection in an attempt to avoid returning the full deposit? I will be exposing you and your business across social media, you will be investigated! This will not end here.
Helpful (0)
|Replies (0)ZB
Zeldine B
1 reviews | Active since Jan 2020
1 Sept 2022, 05:52
Breaking and entering, unprofessional service
Not only do I NOT recommend Durbanville Properties, I am also forced to expose them for mistreating tenants, not to mention breaking and entering into their home whilst still being leased! Extremely unprofessional, arrogant and self entitled, they are also misleading tenants and once they have managed to catch their victim they completely withdraw and refuse to assist them regarding repairs, grieviances or general inquiries, and when cornered about it, you get blocked and they refuse to speak to you. The other night, while I was om a video call with my family, this Hugo character decided to come into their home, openly provoking them, this whilst a viewing was taking place, such an arrogant and unprofessional man, this business is dishonest, their people are disgusting towards others. A case has also been opened for breaking and entering as over the period my family was moving, my family agreed to handover keys and have their exit inspection at 12pm on Wednesday 31 August 22, upon their arrival Clinton and his people were already inside their home, having it cleaned for the next poor victim of abuse, he even nonchalantly admitted, infront of a witness thankfully so, that they have entered the premises on Monday already, without prior notice nor concent as my family was stil occupying the home, whilst busy moving. Are spare keys not to be used STRICTLY for emergencies? Curious to see how they justify the electricity meter running out as an emergency. How do we know nothing has gone missing? my family is so skeptical as how do we not know these people entered their home before when they were not there since their little insider lives in the granny flat at the back of the home?! How do we not know that these people caused damage to the home prior to exit inspection in an attempt to avoid returning the full deposit? I will be exposing you and your business across social media, you will be investigated! This will not end here.
0
Replies (0)ZB
Zenda B
1 reviews | Active since Jan 2020
26 Jul 2022, 17:51
Beware of Durbanville Properties
Beware of leasing a property from them. Especially in Eikenbosch Kuils River. As we were in a bad situation and urgently in need to acquire a house as we were moving to Cape Town and had only 2 weeks left to pack up and move from North West, we had to discover too late that all verbal discussions and agreements with Hugo and Clinton are denied numerously or they will change the original conversation to suit their lies. Upon viewing the house we were informed of a sub-lettor but that she is paying R450 towards electricity (their exact words). Within the first couple of weeks moving in we enquired about when exactly we will receive the sub-lettor’s payment towards the electricity, then Hugo denied having this conversation. We took it upon ourselves and reached an agreement with the sub-lettor that she has to pay 1/5 of the electricity which she gladly agreed to. A few months later we learned that we are also paying for the sub-lettor’s municipal usage and from there we had a fight on hand to get the sub-lettor to pay her part and Hugo from Durbanville Properties to get our request heard and our money refunded. As time passed the municipal account for the sub-lettor accumulated and the sub-lettor started to abuse the electricity and we had to pay for it. Our complaint falls on deaf ears and Durbanville Properties simply does not try or even want to solve our complaint. This situation is suspicious as Durbanville Properties, whom apparently has no relation with this tenant financially or personally, rather sides with this tenant than to resolve our complaint, their legal lessee.
Helpful (0)
|Replies (0)ZB
Zenda B
1 reviews | Active since Jan 2020
26 Jul 2022, 17:51
Beware of Durbanville Properties
Beware of leasing a property from them. Especially in Eikenbosch Kuils River. As we were in a bad situation and urgently in need to acquire a house as we were moving to Cape Town and had only 2 weeks left to pack up and move from North West, we had to discover too late that all verbal discussions and agreements with Hugo and Clinton are denied numerously or they will change the original conversation to suit their lies. Upon viewing the house we were informed of a sub-lettor but that she is paying R450 towards electricity (their exact words). Within the first couple of weeks moving in we enquired about when exactly we will receive the sub-lettor’s payment towards the electricity, then Hugo denied having this conversation. We took it upon ourselves and reached an agreement with the sub-lettor that she has to pay 1/5 of the electricity which she gladly agreed to. A few months later we learned that we are also paying for the sub-lettor’s municipal usage and from there we had a fight on hand to get the sub-lettor to pay her part and Hugo from Durbanville Properties to get our request heard and our money refunded. As time passed the municipal account for the sub-lettor accumulated and the sub-lettor started to abuse the electricity and we had to pay for it. Our complaint falls on deaf ears and Durbanville Properties simply does not try or even want to solve our complaint. This situation is suspicious as Durbanville Properties, whom apparently has no relation with this tenant financially or personally, rather sides with this tenant than to resolve our complaint, their legal lessee.
0
Replies (0)RT
Riaan T
1 reviews | Active since Jan 2020
14 Feb 2022, 10:23
Disgraceful example of an estate agency
What a disgrace for an agency. From the owner Hugo, to the agents Clinton. Absolutely appalling attitude and service, or shall i say, lack there off. If anyone is thinking of using this agency, rather don't. There are far better agencies out there.
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Riaan T
1 reviews | Active since Jan 2020
14 Feb 2022, 10:23
Disgraceful example of an estate agency
What a disgrace for an agency. From the owner Hugo, to the agents Clinton. Absolutely appalling attitude and service, or shall i say, lack there off. If anyone is thinking of using this agency, rather don't. There are far better agencies out there.
0
Replies (0)SB
Sally B
1 reviews | Active since Jan 2020
10 Nov 2020, 13:08
DURBANVILLE PROPERTIES
Are you thinking of moving to the Cape and particularly the Durbanville area? You will not be disappointed if you pop in to Durbanville Properties and speak to Hugo van Schalkwyk. There are only two words to describe it. Excellent service. Actually more words....... Friendly, efficient and helpful.
Helpful (0)
|Replies (0)SB
Sally B
1 reviews | Active since Jan 2020
10 Nov 2020, 13:08
DURBANVILLE PROPERTIES
Are you thinking of moving to the Cape and particularly the Durbanville area? You will not be disappointed if you pop in to Durbanville Properties and speak to Hugo van Schalkwyk. There are only two words to describe it. Excellent service. Actually more words....... Friendly, efficient and helpful.
0
Replies (0)SB
Sally B
1 reviews | Active since Jan 2020
17 Sept 2020, 15:38
DURBANVILLE PROPERTIES
Wherever you live if you are thinking of moving to Durbanville in the Western Cape and you want to buy, rent or sell property - there is really a wonderful business in Durbanville called Durbanville Properties. Their service is friendly, extremely efficient and you feel at home from the moment you enter the front door. Do yourself a favour and contact Hugo van Schalkwyk on + 27 21 207 1400 or after hours on 082 457 0569. I was highly impressed with the manner in which the entire transaction was dealt with. I found them on www.durbanvilleproperties.net.
Helpful (0)
|Replies (0)SB
Sally B
1 reviews | Active since Jan 2020
17 Sept 2020, 15:38
DURBANVILLE PROPERTIES
Wherever you live if you are thinking of moving to Durbanville in the Western Cape and you want to buy, rent or sell property - there is really a wonderful business in Durbanville called Durbanville Properties. Their service is friendly, extremely efficient and you feel at home from the moment you enter the front door. Do yourself a favour and contact Hugo van Schalkwyk on + 27 21 207 1400 or after hours on 082 457 0569. I was highly impressed with the manner in which the entire transaction was dealt with. I found them on www.durbanvilleproperties.net.
0
Replies (0)