DF
Dust Factory
Unclaimed Business
DF
Performance(last 12 months):
TrustIndex
0
Ranking
#5
in Home Services
NPS Score
0
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Dust Factory
Dust Factory has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Dust Factory across 10 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceBC
BOARDMART C
1 reviews | Active since Jan 2020
9 Oct 2025, 09:58
From a Supplier point of view
As the owner of BOARDMART that supp**** Guy McLaren t/a Dust Factory with material, I just want to say that in all my years of business I have never been spoken to or treated by anyone like this "guy" in my life. He phoned me on the morning of Thursday 2025/10/09 and every word out of his mouth was extremely vulgar and aggressive. I can confirm the other reviews are more than accurate that he is aggressive and has a bad temper. Doing business with him as a customer or a supplier is not of a pleasant experience.
Helpful (0)
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BOARDMART C
1 reviews | Active since Jan 2020
9 Oct 2025, 09:58
From a Supplier point of view
As the owner of BOARDMART that supp**** Guy McLaren t/a Dust Factory with material, I just want to say that in all my years of business I have never been spoken to or treated by anyone like this "guy" in my life. He phoned me on the morning of Thursday 2025/10/09 and every word out of his mouth was extremely vulgar and aggressive. I can confirm the other reviews are more than accurate that he is aggressive and has a bad temper. Doing business with him as a customer or a supplier is not of a pleasant experience.
0
Replies (0)BA
Berthold A
1 reviews | Active since Jan 2020
16 Nov 2024, 18:09
Dust Factory: Contractual non-compliance and deposit not refunded
These are the facts regarding our encounter with Guy McLaren, aka Dust Guy t/a Dust Factory. On 21 September 2022 Guy McLaren, the sole owner of and worker at Dust Factory, based in Centurion, visited our house. We had asked him for a quotation to renovate our kitchen units. During this visit he said that he was busy with two jobs, and that it would take him about ten days to complete them. We received his quotation on 22 September 2022. On 27 September 2022 we paid him the requested 60% deposit. Guy McClaren arrived at our house on 10 November to collect the drawers he had to restore and to take measurements. On 20 December he promised per Whatsapp message to install and complete the job on 3 and 4 January 2023. I contacted him on 2 January to confirm his time of arrival the next day. On 3 January 2023 Guy McClaren left me a voice message to tell me that he was on holiday in Tzaneen. On 2 March 2023 the said Guy undertook to do the contracted installation on 6 March. He failed to arrive on 6 March, and left a voice message on Whatsapp to say that he would do the work on 8 March. On 7 March my wife and I set out and tracked Guy McClaren down at his Centurion address, as we wanted to confirm the progress with the contracted work. We found him and the Dust Factory workplace. Very little work had been done on renovating our drawers. We had renovations starting in our kitchen on 16 March. On 7 March the said Guy undertook to finish his contracted work for us before 16 March. On 10 March 2023 Guy McClaren sent us a letter, cancelling his contractual obligations and offering to repay the deposit in four monthly instalments. On 14 March he returned the items he had collected on 10 November 2022. Two pieces were not returned, and one piece had been cut down to the wrong size. Guy McLaren failed to pay the agreed to 25% refund in March 2023, and then offered to repay the deposit at an amount of R200 per month. He made two repayments of R200 each. No further payments were made, and he still owes me R5 600 on the date this review is posted.
Helpful (0)
|Replies (0)BA
Berthold A
1 reviews | Active since Jan 2020
16 Nov 2024, 18:09
Dust Factory: Contractual non-compliance and deposit not refunded
These are the facts regarding our encounter with Guy McLaren, aka Dust Guy t/a Dust Factory. On 21 September 2022 Guy McLaren, the sole owner of and worker at Dust Factory, based in Centurion, visited our house. We had asked him for a quotation to renovate our kitchen units. During this visit he said that he was busy with two jobs, and that it would take him about ten days to complete them. We received his quotation on 22 September 2022. On 27 September 2022 we paid him the requested 60% deposit. Guy McClaren arrived at our house on 10 November to collect the drawers he had to restore and to take measurements. On 20 December he promised per Whatsapp message to install and complete the job on 3 and 4 January 2023. I contacted him on 2 January to confirm his time of arrival the next day. On 3 January 2023 Guy McClaren left me a voice message to tell me that he was on holiday in Tzaneen. On 2 March 2023 the said Guy undertook to do the contracted installation on 6 March. He failed to arrive on 6 March, and left a voice message on Whatsapp to say that he would do the work on 8 March. On 7 March my wife and I set out and tracked Guy McClaren down at his Centurion address, as we wanted to confirm the progress with the contracted work. We found him and the Dust Factory workplace. Very little work had been done on renovating our drawers. We had renovations starting in our kitchen on 16 March. On 7 March the said Guy undertook to finish his contracted work for us before 16 March. On 10 March 2023 Guy McClaren sent us a letter, cancelling his contractual obligations and offering to repay the deposit in four monthly instalments. On 14 March he returned the items he had collected on 10 November 2022. Two pieces were not returned, and one piece had been cut down to the wrong size. Guy McLaren failed to pay the agreed to 25% refund in March 2023, and then offered to repay the deposit at an amount of R200 per month. He made two repayments of R200 each. No further payments were made, and he still owes me R5 600 on the date this review is posted.
0
Replies (0)MM
Mosedi M
1 reviews | Active since Jan 2020
15 Nov 2024, 13:27
Worst decision ! ! ! I regret - Disappointing and horrible experience ! ! !
I have paid him 85% of the money for kitchen cupboards, after 6 weeks of waiting, his last statement was that I should get someone else to do the job, yet he has taken R 10 961 from me. Detailed description: I had pine kitchen cabinets that needed to be painted and mounted on the wall, he charged me R12 661 and insisted on 85% of the amount. He said the painting will take 2 days and installation will take 2 days, this is the 7th week, with no progress. He said I should get someone else to do the job, yet he took the money, knowing very well that he has no intentions on fulfilling the project. I am devastated for the hard-earned money I paid to be lost down the drain like this. He swears, has a very short temper, no interest in customer service, he does not have integrity, you have to beg him to do the job you paid him for, disappears with your money, he ghosts you as his customer and makes you feel like trash for asking him about progress and blocks you when he is done with you after taking your hard earned money.
Helpful (0)
|Replies (0)MM
Mosedi M
1 reviews | Active since Jan 2020
15 Nov 2024, 13:27
Worst decision ! ! ! I regret - Disappointing and horrible experience ! ! !
I have paid him 85% of the money for kitchen cupboards, after 6 weeks of waiting, his last statement was that I should get someone else to do the job, yet he has taken R 10 961 from me. Detailed description: I had pine kitchen cabinets that needed to be painted and mounted on the wall, he charged me R12 661 and insisted on 85% of the amount. He said the painting will take 2 days and installation will take 2 days, this is the 7th week, with no progress. He said I should get someone else to do the job, yet he took the money, knowing very well that he has no intentions on fulfilling the project. I am devastated for the hard-earned money I paid to be lost down the drain like this. He swears, has a very short temper, no interest in customer service, he does not have integrity, you have to beg him to do the job you paid him for, disappears with your money, he ghosts you as his customer and makes you feel like trash for asking him about progress and blocks you when he is done with you after taking your hard earned money.
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
14 Nov 2024, 13:29
Do not use this company if you know what is good for you
Guy McLaren Has zero respect for his customers, Goes to an extent of calling his customers "*****es" when we ask for our money back. You cant take our money and resort to calling us profanities when we ask for you to simply complete the job. No business tact at all. He states that everyone is following him around. Why would people follow you around if you did what you were supposed to as agreed? He has been giving us the runaround for a couple of weeks now for a job that should take less than a day to complete. Its almost 2 months now yet he hasnt even completed the work. Please be aware that he uses multiple business names like Pretoria Kitchens.
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
14 Nov 2024, 13:29
Do not use this company if you know what is good for you
Guy McLaren Has zero respect for his customers, Goes to an extent of calling his customers "*****es" when we ask for our money back. You cant take our money and resort to calling us profanities when we ask for you to simply complete the job. No business tact at all. He states that everyone is following him around. Why would people follow you around if you did what you were supposed to as agreed? He has been giving us the runaround for a couple of weeks now for a job that should take less than a day to complete. Its almost 2 months now yet he hasnt even completed the work. Please be aware that he uses multiple business names like Pretoria Kitchens.
0
Replies (0)MM
Mosedi M
1 reviews | Active since Jan 2020
14 Nov 2024, 12:57
Worst decision ! ! ! I regret - Disappointing and horrible experience ! ! !
I have paid him 85% of the money for kitchen cupboards, after 6 weeks of waiting, his last statement was that I should get someone else to do the job, yet he has taken R 10 961 from me. Detailed description: I had pine kitchen cabinets that needed to be painted and mounted on the wall, he charged me R12 661 and insisted on 85% of the amount. He said the painting will take 2 days and installation will take 2 days, this is the 7th week, with no progress. He said I should get someone else to do the job, yet he took the money, knowing very well that he has no intentions on fulfilling the project. I am devastated for the hard-earned money I paid to be ****med like this. He swears, has a very short temper, no interest in customer service, he does not have integrity, you have to beg him to do the job you paid him for, disappears with your money, he ghosts you as his customer and makes you feel like trash for asking him about progress and blocks you when he is done with you after taking your hard earned money.
Helpful (0)
|Replies (0)MM
Mosedi M
1 reviews | Active since Jan 2020
14 Nov 2024, 12:57
Worst decision ! ! ! I regret - Disappointing and horrible experience ! ! !
I have paid him 85% of the money for kitchen cupboards, after 6 weeks of waiting, his last statement was that I should get someone else to do the job, yet he has taken R 10 961 from me. Detailed description: I had pine kitchen cabinets that needed to be painted and mounted on the wall, he charged me R12 661 and insisted on 85% of the amount. He said the painting will take 2 days and installation will take 2 days, this is the 7th week, with no progress. He said I should get someone else to do the job, yet he took the money, knowing very well that he has no intentions on fulfilling the project. I am devastated for the hard-earned money I paid to be ****med like this. He swears, has a very short temper, no interest in customer service, he does not have integrity, you have to beg him to do the job you paid him for, disappears with your money, he ghosts you as his customer and makes you feel like trash for asking him about progress and blocks you when he is done with you after taking your hard earned money.
0
Replies (0)MM
Mosedi M
1 reviews | Active since Jan 2020
14 Nov 2024, 10:26
Horrible experience ! ! ! Disappointing ! ! ! The company is not reputable and service delivery is the last thing you can expect from them ! !
Brief Summary: Guy McLaren trading as Dust factory is a ****mer. I have paid him 85% of the money for kitchen cupboards, after 6 weeks of waiting, his last statement was that I should get someone else to do the job, yet he has taken R 10 961 from me. Detailed description: I had pine kitchen cabinets that needed to be painted and mounted on the wall, he charged me R12 661 and insisted on 85% of the amount. He said the painting will take 2 days and installation will take 2 days, this is the 7th week, with no progress. He said I should get someone else to do the job, yet he took the money, knowing very well that he has no intentions on fulfilling the project. I am devastated for the hard-earned money I paid to be ****med like this. He swears, has a very short temper, no interest in customer service, he does not have integrity, you have to beg him to do the job you paid him for, disappears with your money, he ghosts you as his customer and makes you feel like trash for asking him about progress and blocks you when he is done with you after taking your hard earned money.
Helpful (0)
|Replies (0)MM
Mosedi M
1 reviews | Active since Jan 2020
14 Nov 2024, 10:26
Horrible experience ! ! ! Disappointing ! ! ! The company is not reputable and service delivery is the last thing you can expect from them ! !
Brief Summary: Guy McLaren trading as Dust factory is a ****mer. I have paid him 85% of the money for kitchen cupboards, after 6 weeks of waiting, his last statement was that I should get someone else to do the job, yet he has taken R 10 961 from me. Detailed description: I had pine kitchen cabinets that needed to be painted and mounted on the wall, he charged me R12 661 and insisted on 85% of the amount. He said the painting will take 2 days and installation will take 2 days, this is the 7th week, with no progress. He said I should get someone else to do the job, yet he took the money, knowing very well that he has no intentions on fulfilling the project. I am devastated for the hard-earned money I paid to be ****med like this. He swears, has a very short temper, no interest in customer service, he does not have integrity, you have to beg him to do the job you paid him for, disappears with your money, he ghosts you as his customer and makes you feel like trash for asking him about progress and blocks you when he is done with you after taking your hard earned money.
0
Replies (0)MM
Mosedi M
1 reviews | Active since Jan 2020
14 Nov 2024, 10:21
****MER ALERT ! ! ! - disappointing service - Don't lose your money like I did
****MER ALERT! ! ! Brief Summary: Guy McLaren trading as Dust factory is a ****mer. I have paid him 85% of the money for kitchen cupboards, after 6 weeks of waiting, his last statement was that I should get someone else to do the job, yet he has taken R 10 961 from me. Detailed description: I had pine kitchen cabinets that needed to be painted and mounted on the wall, he charged me R12 661 and insisted on 85% of the amount. He said the painting will take 2 days and installation will take 2 days, this is the 7th week, with no progress. He said I should get someone else to do the job, yet he took the money, knowing very well that he has no intentions on fulfilling the project. I am devastated for the hard-earned money I paid to be ****med like this. He swears, has a very short temper, no interest in customer service, he does not have integrity, you have to beg him to do the job you paid him for, disappears with your money, he ghosts you as his customer and makes you feel like trash for asking him about progress and blocks you when he is done with you after taking your hard earned money.
Helpful (0)
|Replies (0)MM
Mosedi M
1 reviews | Active since Jan 2020
14 Nov 2024, 10:21
****MER ALERT ! ! ! - disappointing service - Don't lose your money like I did
****MER ALERT! ! ! Brief Summary: Guy McLaren trading as Dust factory is a ****mer. I have paid him 85% of the money for kitchen cupboards, after 6 weeks of waiting, his last statement was that I should get someone else to do the job, yet he has taken R 10 961 from me. Detailed description: I had pine kitchen cabinets that needed to be painted and mounted on the wall, he charged me R12 661 and insisted on 85% of the amount. He said the painting will take 2 days and installation will take 2 days, this is the 7th week, with no progress. He said I should get someone else to do the job, yet he took the money, knowing very well that he has no intentions on fulfilling the project. I am devastated for the hard-earned money I paid to be ****med like this. He swears, has a very short temper, no interest in customer service, he does not have integrity, you have to beg him to do the job you paid him for, disappears with your money, he ghosts you as his customer and makes you feel like trash for asking him about progress and blocks you when he is done with you after taking your hard earned money.
0
Replies (0)BA
Berthold A
1 reviews | Active since Jan 2020
6 Apr 2023, 10:14
Guy McLaren t/a Dust Factory
This is the saga of our unfortunate encounter with Guy McLaren, aka Dust Guy t/a Dust Factory. Guy McLaren took our deposit, did not do the work, and has not refunded us. On 21 September 2022 Guy McLaren, the sole owner of and worker at Dust Factory, based in Centurion, visited our house. We had asked him for a quotation to renovate our kitchen units. During this visit he said that he was busy with two jobs, and that it would take him about ten days to complete them. We received his quotation on 22 September 2022. On 27 September 2022 we paid him the requested 60% deposit. Delays followed. Guy McClaren arrived at our house on 10 November to collect the drawers he had to restore and to take measurements. On 20 December he promised per Whatsapp message to install and complete the job on 3 and 4 January 2023. I contacted him on 2 January to confirm his time of arrival the next day. On 3 January 2023 Guy McClaren left me a voice message to tell me that he was on holiday in Tzaneen. On 2 March 2023 the said Guy undertook to do the contracted installation on 6 March. He failed to arrive on 6 March, and left a voice message on Whatsapp to say that he would do the work on 8 March. On 7 March my wife and I set out and tracked Guy McClaren down at his Centurion address, as we wanted to confirm the progress with the contracted work. We found him and the Dust Factory workplace. Very little work had been done on renovating our drawers. We had renovations starting in our kitchen on 16 March. On 7 March the said Guy undertook to finish his contracted work for us before 16 March. On 10 March 2023 Guy McClaren sent us a letter, cancelling his contractual obligations and offering to repay the deposit in four monthly instalments. On 14 March he returned the items he had collected on 10 November 2022. Two pieces were not returned, and one piece had been cut down to the wrong size. These issues have not been rectified by Dust Factory. Guy McLaren failed to pay the agreed to 25% refund in March 2023, and has now offered to repay the deposit at an amount of R200 per month! He challenged me in writing to take the case to court, as he knew from past experience that he could plead poverty, and that this would lead to a very small monthly repayment order. He also made threats relating to litigation costs. Doing some research I have now found a number of past complaints in HelloPeter referring a Guy Mclaren. They are linked to various trade names which he had operated under.
Helpful (0)
|Replies (0)BA
Berthold A
1 reviews | Active since Jan 2020
6 Apr 2023, 10:14
Guy McLaren t/a Dust Factory
This is the saga of our unfortunate encounter with Guy McLaren, aka Dust Guy t/a Dust Factory. Guy McLaren took our deposit, did not do the work, and has not refunded us. On 21 September 2022 Guy McLaren, the sole owner of and worker at Dust Factory, based in Centurion, visited our house. We had asked him for a quotation to renovate our kitchen units. During this visit he said that he was busy with two jobs, and that it would take him about ten days to complete them. We received his quotation on 22 September 2022. On 27 September 2022 we paid him the requested 60% deposit. Delays followed. Guy McClaren arrived at our house on 10 November to collect the drawers he had to restore and to take measurements. On 20 December he promised per Whatsapp message to install and complete the job on 3 and 4 January 2023. I contacted him on 2 January to confirm his time of arrival the next day. On 3 January 2023 Guy McClaren left me a voice message to tell me that he was on holiday in Tzaneen. On 2 March 2023 the said Guy undertook to do the contracted installation on 6 March. He failed to arrive on 6 March, and left a voice message on Whatsapp to say that he would do the work on 8 March. On 7 March my wife and I set out and tracked Guy McClaren down at his Centurion address, as we wanted to confirm the progress with the contracted work. We found him and the Dust Factory workplace. Very little work had been done on renovating our drawers. We had renovations starting in our kitchen on 16 March. On 7 March the said Guy undertook to finish his contracted work for us before 16 March. On 10 March 2023 Guy McClaren sent us a letter, cancelling his contractual obligations and offering to repay the deposit in four monthly instalments. On 14 March he returned the items he had collected on 10 November 2022. Two pieces were not returned, and one piece had been cut down to the wrong size. These issues have not been rectified by Dust Factory. Guy McLaren failed to pay the agreed to 25% refund in March 2023, and has now offered to repay the deposit at an amount of R200 per month! He challenged me in writing to take the case to court, as he knew from past experience that he could plead poverty, and that this would lead to a very small monthly repayment order. He also made threats relating to litigation costs. Doing some research I have now found a number of past complaints in HelloPeter referring a Guy Mclaren. They are linked to various trade names which he had operated under.
0
Replies (0)