Dyson
Unclaimed Business
|1.1|23 Reviews (last 12 months)|This business does not respond to reviews
Dyson
Unclaimed Business
|1.1
23 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Dyson receives strong praise for product quality and innovation, yet customers consistently express deep frustration with after sales service in South Africa. A recurring theme is lengthy warranty repair delays, poor communication from both Dyson SA and its service partner Tudortech, and difficulty sourcing spare parts. Customers frequently mention feeling abandoned after purchasing premium priced products, with unanswered emails and unreturned calls. Isolated positive experiences highlight individual support staff who went the extra mile, but these are overshadowed by widespread dissatisfaction with the overall service journey.
Performance(last 12 months):
Trustindex Rating
1.9TrustIndex
1.9
Frequently Asked Questions About Dyson
What do customers say about Dyson?
Based on recent customer reviews, Dyson receives strong praise for product quality and innovation, yet customers consistently express deep frustration with after sales service in South Africa. A recurring theme is lengthy warranty repair delays, poor communication from both Dyson SA and its service partner Tudortech, and difficulty sourcing spare parts. Customers frequently mention feeling abandoned after purchasing premium priced products, with unanswered emails and unreturned calls. Isolated positive experiences highlight individual support staff who went the extra mile, but these are overshadowed by widespread dissatisfaction with the overall service journey.
Is Dyson trustworthy?
Recent reviews (23)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceNo reviews for the selected filter
Try adjusting your filters to see more results.