E
Easigas
Unclaimed Business
E
Performance(last 12 months):
Ranked In Other
#2NPS Score
0Unlikely
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMG
Mike G
1 reviews | Active since Jan 2020
25 Sept 2021, 10:24
Avoid Easigas - they will take your money
My father paid the deposit (R400 odd) for gas bottle. Used the gas and on me returning the bottle to get deposit back was told they will only reimburse me R200 because I didn’t keep the cash slip. Bottle still has plastic cover on I received it in. No damage whatsoever. Called Easigas main distributors to ask an explanation. Lady dealing with me was dismissive bordering on rude with a truly sad explanation for taking R200 from a client. Old bottles, stolen bottled, new bottles… Taking customers money due to bad admin. This is stealing…we were never told to keep the receipt by vendors. Would love to get Easigas to comment on this. No email available on their website.
Helpful (0)
|Replies (0)MG
Mike G
1 reviews | Active since Jan 2020
25 Sept 2021, 10:24
Avoid Easigas - they will take your money
My father paid the deposit (R400 odd) for gas bottle. Used the gas and on me returning the bottle to get deposit back was told they will only reimburse me R200 because I didn’t keep the cash slip. Bottle still has plastic cover on I received it in. No damage whatsoever. Called Easigas main distributors to ask an explanation. Lady dealing with me was dismissive bordering on rude with a truly sad explanation for taking R200 from a client. Old bottles, stolen bottled, new bottles… Taking customers money due to bad admin. This is stealing…we were never told to keep the receipt by vendors. Would love to get Easigas to comment on this. No email available on their website.
0
Replies (0)CS
Christel S
1 reviews | Active since Jan 2020
31 Mar 2021, 19:07
Bad customer service
Went to buy a pipe and meter for out gas stove at easigas kimberley,we were about to pay for our goods,the lady at the till picked up her cellphone and makes a private call while helping us,not communicating at all with us even forgetting to give us our stuff because she is too busy talking over the phone...what happened to cellphone rules,customer services and professionalism...its out of the window
Helpful (0)
|Replies (0)CS
Christel S
1 reviews | Active since Jan 2020
31 Mar 2021, 19:07
Bad customer service
Went to buy a pipe and meter for out gas stove at easigas kimberley,we were about to pay for our goods,the lady at the till picked up her cellphone and makes a private call while helping us,not communicating at all with us even forgetting to give us our stuff because she is too busy talking over the phone...what happened to cellphone rules,customer services and professionalism...its out of the window
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A
Anonymous
1 reviews | Active since Jan 2020
8 Jan 2017, 05:36
STILL BILLING ME 6 MONTHS LATER
<p>I HAVE SOLD MY BUSINESS AND HAVE GIVEN EASIGAS 3 MONTHS NOTICE OF THE SALE SO THEY CAN CHANGE THE BILLING DETAILS TO THE NEWOWNER. THEY HAVE KEPT SENDING ME INVOICES FOR THE NEW OWNERS USAGE. I HAVE CALLED THEM AND EMAILED OVER 15 TIMES TO GET IT CHANGED. 6 MONTHS LATER THEY ARE STILL SENDING ME INVOICES AND STATEMENTS UNDER THE PREVIOUS COMPANY WHICH OWNED THE BUSINESS. I HAVE SPOKEN TO ACCOUNTS AND THE REP IN CHARGE. I HAVE ASKED THE ACCOUNT MANAGER TO CONTACT ME, BUT TO NO AVAIL. AS THE ACCOUNT IS IN 6 MONTHS ARREARS AND BILLING IS STILL UNDER MY COMPANY, I FEAR THEY WILL BLACKLIST THE COMPANY AS ACCORDING TO THEM MY COMPANY USED THE GAS AND IS INVOICED FOR THE USE. AFTER EMAILING AND CALLING THEM NUMEROUS TIMES(I HAVE RECORDS OF) I AM TURNING TO SOCIAL MEDIA AND OTHER MEANS TO NAME AND SHAME.</p>
Helpful (0)
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Anonymous
1 reviews | Active since Jan 2020
8 Jan 2017, 05:36
STILL BILLING ME 6 MONTHS LATER
<p>I HAVE SOLD MY BUSINESS AND HAVE GIVEN EASIGAS 3 MONTHS NOTICE OF THE SALE SO THEY CAN CHANGE THE BILLING DETAILS TO THE NEWOWNER. THEY HAVE KEPT SENDING ME INVOICES FOR THE NEW OWNERS USAGE. I HAVE CALLED THEM AND EMAILED OVER 15 TIMES TO GET IT CHANGED. 6 MONTHS LATER THEY ARE STILL SENDING ME INVOICES AND STATEMENTS UNDER THE PREVIOUS COMPANY WHICH OWNED THE BUSINESS. I HAVE SPOKEN TO ACCOUNTS AND THE REP IN CHARGE. I HAVE ASKED THE ACCOUNT MANAGER TO CONTACT ME, BUT TO NO AVAIL. AS THE ACCOUNT IS IN 6 MONTHS ARREARS AND BILLING IS STILL UNDER MY COMPANY, I FEAR THEY WILL BLACKLIST THE COMPANY AS ACCORDING TO THEM MY COMPANY USED THE GAS AND IS INVOICED FOR THE USE. AFTER EMAILING AND CALLING THEM NUMEROUS TIMES(I HAVE RECORDS OF) I AM TURNING TO SOCIAL MEDIA AND OTHER MEANS TO NAME AND SHAME.</p>
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