KE
KFC Eastgate
Unclaimed Business
KE
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|1 Reviews
May '25 - Apr '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About KFC Eastgate
KFC Eastgate has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked KFC Eastgate across 3 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceKM
Khomotso M
1 reviews | Active since Jan 2020
27 Aug 2025, 18:44
Poor service
The way I love KFC so much I somehow hoped for better but still this franchises service keeps deteriorating, it doesn't matter the time you go theee peak or not there's always items out of stock bur never displayed anywhere, worsw part is you get forced to take items you don't want to add on the cashiers threaten you with a bullying tone, this is really not right. First i waited 20 minutes to get my order when i had to collect am told they don't have an item i ordered and should take what they're offering me not leaving the bullying voice coz I felt like she wants to leave the till to beat me up . When I refused I was told they won't give me refund, the card koisks should refund me. The Patient me still waited another 30 minutes fighting for my refund. Despite repeatedly being told to email KFC to get my money. This ladies are really and that team needs customer service and communication training I promise.
Helpful (0)
|Replies (0)KM
Khomotso M
1 reviews | Active since Jan 2020
27 Aug 2025, 18:44
Poor service
The way I love KFC so much I somehow hoped for better but still this franchises service keeps deteriorating, it doesn't matter the time you go theee peak or not there's always items out of stock bur never displayed anywhere, worsw part is you get forced to take items you don't want to add on the cashiers threaten you with a bullying tone, this is really not right. First i waited 20 minutes to get my order when i had to collect am told they don't have an item i ordered and should take what they're offering me not leaving the bullying voice coz I felt like she wants to leave the till to beat me up . When I refused I was told they won't give me refund, the card koisks should refund me. The Patient me still waited another 30 minutes fighting for my refund. Despite repeatedly being told to email KFC to get my money. This ladies are really and that team needs customer service and communication training I promise.
0
Replies (0)NN
Noble N
1 reviews | Active since Jan 2020
2 Aug 2024, 18:58
KFC Eastgate. Worst service emhlabeni
Worst-worst experience. Third time now coming to this franchise 30 minutes before closure and I am being told "we are nolonger taking orders, because we are out of meat" the cashiers pretends to call the manager and returns to say "how many pieces do you want"? We can only assist if you order 9 pieces and above. Make it make sense. One has to throw a tantrum first before we can order?
Helpful (0)
|Replies (0)NN
Noble N
1 reviews | Active since Jan 2020
2 Aug 2024, 18:58
KFC Eastgate. Worst service emhlabeni
Worst-worst experience. Third time now coming to this franchise 30 minutes before closure and I am being told "we are nolonger taking orders, because we are out of meat" the cashiers pretends to call the manager and returns to say "how many pieces do you want"? We can only assist if you order 9 pieces and above. Make it make sense. One has to throw a tantrum first before we can order?
0
Replies (0)AN