

EC Online Loans
Based on recent customer reviews, EC Online Loans is facing severe and consistent customer dissatisfaction across the board. A dominant recurring theme is unauthorised debit order deductions, typically around R249.99, taken from accounts before any loan is approved or paid out. Customers consistently mention being unable to reach the company by phone, email or WhatsApp, with many feeling ignored after Debicheck mandates are accepted. Numerous reviewers reference reporting the business to the NCC, Ombudsman and their banks, and warn other South Africans against engaging with the service.
TrustIndex
1.8
Jul '25 - Jun '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
They are a *****ulent company who has been doing debit orders without my consent .I didn't receive any loans from them so how can they do debit orders.i have contacted my bank and they cannot assist me as this company has blocked their access to stop the debit order.i have sent them numerous emails to which I have not got a response yet or any help.the contact numbers do not work.i need help to get my money back and stop further debit orders
1 reviews | Active since Jan 2020
They are a *****ulent company who has been doing debit orders without my consent .I didn't receive any loans from them so how can they do debit orders.i have contacted my bank and they cannot assist me as this company has blocked their access to stop the debit order.i have sent them numerous emails to which I have not got a response yet or any help.the contact numbers do not work.i need help to get my money back and stop further debit orders
1 reviews | Active since Jan 2020
App**** for a loan on 25/03/26. Upto this day still haven't received any monies from them but they debited my account. Sent emails to get my money back but haven't received any response yet... These people are ****ming hard working people
1 reviews | Active since Jan 2020
App**** for a loan on 25/03/26. Upto this day still haven't received any monies from them but they debited my account. Sent emails to get my money back but haven't received any response yet... These people are ****ming hard working people
Based on recent customer reviews, EC Online Loans is facing severe and consistent customer dissatisfaction across the board. A dominant recurring theme is unauthorised debit order deductions, typically around R249.99, taken from accounts before any loan is approved or paid out. Customers consistently mention being unable to reach the company by phone, email or WhatsApp, with many feeling ignored after Debicheck mandates are accepted. Numerous reviewers reference reporting the business to the NCC, Ombudsman and their banks, and warn other South Africans against engaging with the service.
EC Online Loans has a TrustIndex of 1.8 out of 10 on Hellopeter, based on 24 reviews in the last 12 months. Hellopeter has tracked EC Online Loans across 153 total reviews. How is the TrustIndex calculated? →