Paid for a drum and seems like it was a donation

Ordered one bin from them and paid for delivery on 06 October 2025 it is now the 21st October 2025 and still nothing, I contacted their sales number(0769469351) 10 days ago and was promised my delivery will be here a week ago. Follow up calls went straight to voicemail. Beware when buying from them I believe my R645 is gone. On the website they call themselves Eco Flow Bins Africa.