When a so-called 4-star lodge offers less than one-star patron service!

A shocking three (3) night stay at a so-called 4-star lodge, that offers less than one-star patron service! Never again!

If you don't mind the constant highway noise, or waiting for your steak to thaw out before it is prepared (two hours for dinner), cold water in the room and therefore cold showers and shaving, late breakfasts because the chef is in a bad mood; or a room safe where you need to use the key at reception; then this is the lodge for you!

Don't even bother asking for the owner or manager to call you to discuss these matters; that falls on deaf ears!

A truly shameful reflection on the SA tourism industry!