Damages andcrefuse payouts

Anna Fisher of eden estate properties refuse payout damages. Tv was damages by tenant children Anna go and clean tv display color damage refuse payout or repkace. Carpets has been **** on she refuse clean up with tenant deposito. She run inspection on 3 Dec without owner concences. Owner only hear on 31 Dec tenant moved out on 9 Dec. Owner wirk away and could only see and realuse damages when she was at owner. Tenant own utility Anna Fischer accussed owner that payment on account was not right. Account get work out back. Tenant own 2777.00 on utility. Damages Dvd player part of sound system R2000. Sony Brava Tv R4999.00. Expensive tree gone. One tree cut off tenant say its hail. Really that is bul****. Fridge was damages by left door open. I want R6000.00 to settle and finalise and R2777.00 to pay for utility. If eden property do not came around i already spoke to EAAB for further action