Edenvale Hospital
Unclaimed Business
|2.8|6 Reviews (last 12 months)|This business does not respond to reviews
Edenvale Hospital
Unclaimed Business
|2.8
6 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Edenvale Hospital receives sharply divided feedback. Patients consistently praise individual staff members by name, particularly nurses, doctors, and security personnel in orthopaedic, antenatal, and casualty departments, highlighting kindness, professionalism, and dedication. However, a recurring theme is severe dissatisfaction with extended waiting times, perceived staff rudeness, poor hygiene conditions, inadequate communication, and serious concerns around clinical care and patient safety. Customers frequently mention administrative inefficiencies and difficulty accessing files or feedback, which contrasts strongly with the gratitude expressed for specific compassionate caregivers.
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
2.8|6 Reviews
Sep '25 - Aug '26
Recent reviews (6)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceCU
KM
KAGISO M
1 reviews | Active since Jul 2025
10 Dec 2025, 11:31
AMAZING NURSE FROM EDENVALE HOSPITAL
I would like to thank Sister Tisetso from the ANC department. You are an amazing soul and i appreciate the manner in which you treat the pregnant ladies. The service we received on the 4th of December from you was SPLENDID and the lady who was working with you who was located in the room after yours. Please keep up the good work and a lot of nurses can learn a lot from you and learn to give more kindness to the people of SA. You are giving nurses a new name, please keep up the god work. You are highly appreciated.
Helpful (0)
|Replies (0)KM
KAGISO M
1 reviews | Active since Jul 2025
10 Dec 2025, 11:31
AMAZING NURSE FROM EDENVALE HOSPITAL
I would like to thank Sister Tisetso from the ANC department. You are an amazing soul and i appreciate the manner in which you treat the pregnant ladies. The service we received on the 4th of December from you was SPLENDID and the lady who was working with you who was located in the room after yours. Please keep up the good work and a lot of nurses can learn a lot from you and learn to give more kindness to the people of SA. You are giving nurses a new name, please keep up the god work. You are highly appreciated.
0
Replies (0)S
Sandra
1 reviews | Active since Jan 2021
25 Oct 2025, 07:57
Pathetic service at Edenvale hospital
This facility is pathetic. 2 weeks back I came here with severe kidney pain after my GP took a scan to reveal my left kidney definitely have a blockage because of the enlargement. I can't afford more scans an x-rays or whatever tests. I had to wait until today to do the scan. I was third in line but now they send me back to open a new file witch will take me the entire day.
Helpful (0)
|Replies (0)S
Sandra
1 reviews | Active since Jan 2021
25 Oct 2025, 07:57
Pathetic service at Edenvale hospital
This facility is pathetic. 2 weeks back I came here with severe kidney pain after my GP took a scan to reveal my left kidney definitely have a blockage because of the enlargement. I can't afford more scans an x-rays or whatever tests. I had to wait until today to do the scan. I was third in line but now they send me back to open a new file witch will take me the entire day.
0
Replies (0)