E
Edura
Claimed Business
E
Performance(last 12 months):
Ranked In Other
#2NPS Score
-100Unlikely
Ranking
#2
in Other
NPS Score
-100
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSG
Sibonisiwe G
1 reviews | Active since Jan 2020
16 Apr 2025, 16:49
4.5 Kg blanket
So I bought a what supposed to be a 4.5kg mink blanket from Edura, got it online. I was very disappointed with the quality cause wow it's giving throw type of vibes. It's definitely nothing more than 2.5kg it's literally a summer throw that you can use whilst watching movies.... I will never use them again I have learned.
Helpful (0)
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Sibonisiwe G
1 reviews | Active since Jan 2020
16 Apr 2025, 16:49
4.5 Kg blanket
So I bought a what supposed to be a 4.5kg mink blanket from Edura, got it online. I was very disappointed with the quality cause wow it's giving throw type of vibes. It's definitely nothing more than 2.5kg it's literally a summer throw that you can use whilst watching movies.... I will never use them again I have learned.
0
Replies (0)AM
Anathi M
1 reviews | Active since Jan 2020
21 Feb 2025, 14:47
Poor customer service
I contacted Pargo, and they confirmed that they do not have my parcel. However, when I called Edura this morning, I was informed that my parcel had been handed over to Pargo with the tracking number. I’m really unsure how to proceed at this point. Can someone please clarify where my blankets are and provide the correct tracking number? This situation is quite confusing why was I given an incorrect tracking number in the first place? I’d appreciate an urgent update on this matter.
Helpful (0)
|Replies (0)AM
Anathi M
1 reviews | Active since Jan 2020
21 Feb 2025, 14:47
Poor customer service
I contacted Pargo, and they confirmed that they do not have my parcel. However, when I called Edura this morning, I was informed that my parcel had been handed over to Pargo with the tracking number. I’m really unsure how to proceed at this point. Can someone please clarify where my blankets are and provide the correct tracking number? This situation is quite confusing why was I given an incorrect tracking number in the first place? I’d appreciate an urgent update on this matter.
0
Replies (0)BM
Boitumelo M
1 reviews | Active since Jan 2020
6 Nov 2024, 12:56
Edura best quality bedding
The best shop to buy quality linen, the sale is worth the 1 hour drive .my friend and i are very happy and already started saving for next years big sale.
Helpful (0)
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Boitumelo M
1 reviews | Active since Jan 2020
6 Nov 2024, 12:56
Edura best quality bedding
The best shop to buy quality linen, the sale is worth the 1 hour drive .my friend and i are very happy and already started saving for next years big sale.
0
Replies (0)RT
Refilwe T
1 reviews | Active since Jan 2020
15 May 2024, 08:43
Edura in store price fix
Went into the store on Wednesday to buy a 5 piece quilt set with seperate quilt conti pillow cases, a ****gy throw and two scatter cushions. The 5 piece quilt was on special for R 267.99 and the cashier billed us for the original price of R349.99 as opposed to the sale/ markdown item. Went into the store yesterday to query the price and the cashier that i showed the reciept related to my story and asked me to refer the matter to the older lady who checks the goods outside of the door before exiting. Surprisingly enough, I told i was happy with the goods and dont want to exchange or return the items but would like to be refunded the overpaid amount of the sale item. The lady flat out refused and said i should return the item so that they can check the goods. I have subsequently used the bedding and thrown out the black ribbons and opened all packaging. So this request was insane. The invoice number that is on the reciept is INV004-254651 aand date of sale is 08 May 2024 at 11;49:28 We paid with our bank card and the lady i spoke to outside has failed me dismally. I will think twice before going to buy from Edura as this was a simple scenario that only needed common sense. Instead I was told about the 5 piece quilt going back to its original price, yesterday. Which has nothing to do with my query. I honestly the cashier lady with the dreadlocks and that white lady are running some sort of scheme by overcharging us and fixing the system and keeping the money for themselves. I am not impressed. I am based in Pretoria and was there on business and both those ladies have no Customer relations skills and cant even apply their common sense.
Helpful (0)
|Replies (0)RT
Refilwe T
1 reviews | Active since Jan 2020
15 May 2024, 08:43
Edura in store price fix
Went into the store on Wednesday to buy a 5 piece quilt set with seperate quilt conti pillow cases, a ****gy throw and two scatter cushions. The 5 piece quilt was on special for R 267.99 and the cashier billed us for the original price of R349.99 as opposed to the sale/ markdown item. Went into the store yesterday to query the price and the cashier that i showed the reciept related to my story and asked me to refer the matter to the older lady who checks the goods outside of the door before exiting. Surprisingly enough, I told i was happy with the goods and dont want to exchange or return the items but would like to be refunded the overpaid amount of the sale item. The lady flat out refused and said i should return the item so that they can check the goods. I have subsequently used the bedding and thrown out the black ribbons and opened all packaging. So this request was insane. The invoice number that is on the reciept is INV004-254651 aand date of sale is 08 May 2024 at 11;49:28 We paid with our bank card and the lady i spoke to outside has failed me dismally. I will think twice before going to buy from Edura as this was a simple scenario that only needed common sense. Instead I was told about the 5 piece quilt going back to its original price, yesterday. Which has nothing to do with my query. I honestly the cashier lady with the dreadlocks and that white lady are running some sort of scheme by overcharging us and fixing the system and keeping the money for themselves. I am not impressed. I am based in Pretoria and was there on business and both those ladies have no Customer relations skills and cant even apply their common sense.
0
Replies (0)GP
Glenda P
1 reviews | Active since Jan 2020
22 May 2023, 10:44
Great service and a quality product.
I ordered a quilt set from their sale on Monday and by Friday it was delivered. I'm very happy with their user friendly web site and their speedy customer service. The quality of the quilt is also very good. All round a great experience and will definitely order from them again.
Helpful (0)
|Replies (0)GP
Glenda P
1 reviews | Active since Jan 2020
22 May 2023, 10:44
Great service and a quality product.
I ordered a quilt set from their sale on Monday and by Friday it was delivered. I'm very happy with their user friendly web site and their speedy customer service. The quality of the quilt is also very good. All round a great experience and will definitely order from them again.
0
Replies (0)AJ
Ann J
1 reviews | Active since Jan 2020
12 Feb 2023, 22:40
SHOP AT EDURA FOR THE BEST QUALITY BED LINEN
I highly recommend Edura, I bought the most beautiful quilts from them over the past two years and my hubby and I are both extremely happy with the quality, texture and design. Their prices are so reasonable as well. Delivery is quick with constant updates via email. I rate them 10/10!
Helpful (0)
|Replies (0)AJ
Ann J
1 reviews | Active since Jan 2020
12 Feb 2023, 22:40
SHOP AT EDURA FOR THE BEST QUALITY BED LINEN
I highly recommend Edura, I bought the most beautiful quilts from them over the past two years and my hubby and I are both extremely happy with the quality, texture and design. Their prices are so reasonable as well. Delivery is quick with constant updates via email. I rate them 10/10!
0
Replies (0)BB
Braam B
1 reviews | Active since Jan 2020
19 Oct 2022, 11:03
Good Service
Edura in Carletonville got the friendliest helpful staff and when you are not happy with the quality of your purchase just communicate with management, they listen and came up with helpfull solutions
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