EG
Eerste Geluk Motors
Unclaimed Business
EG
Eerste Geluk Motors
Unclaimed Business
8 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
50
Recommended: Very Likely
Review Distribution
3.8|8 Reviews
Jun '25 - May '26
5(50%)
4(25%)
3(0%)
2(0%)
1(25%)
5(50%)
4(25%)
3(0%)
2(0%)
1(25%)
Frequently Asked Questions About Eerste Geluk Motors
Eerste Geluk Motors has a TrustIndex of 0 out of 10 on Hellopeter, based on 8 reviews in the last 12 months. Hellopeter has tracked Eerste Geluk Motors across 61 total reviews. How is the TrustIndex calculated? →
Recent reviews (8)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceJK
Janiss K
1 reviews | Active since Jan 2020
13 Mar 2026, 14:11
Professional and fast service
We bought a Suzuki swift 2022 GA from EGM. Ossie made so much effort for us and even drove the vehicle to my work so I can test drive the vehicle. The process was so fast and professional. The car drives very smooth and is perfect for us.
Helpful (0)
|Replies (0)JK
Janiss K
1 reviews | Active since Jan 2020
13 Mar 2026, 14:11
Professional and fast service
We bought a Suzuki swift 2022 GA from EGM. Ossie made so much effort for us and even drove the vehicle to my work so I can test drive the vehicle. The process was so fast and professional. The car drives very smooth and is perfect for us.
0
Replies (0)HP
BVdM
Bridgette Van der Merwe
1 reviews | Active since Jan 2020
11 Nov 2025, 10:05
You're the best!
Andre and Anlia "Thank you for the exceptional service provided. Your professionalism, attention to detail, and dedication to excellence are greatly appreciated." You're the best!
Helpful (0)
|Replies (0)BVdM
Bridgette Van der Merwe
1 reviews | Active since Jan 2020
11 Nov 2025, 10:05
You're the best!
Andre and Anlia "Thank you for the exceptional service provided. Your professionalism, attention to detail, and dedication to excellence are greatly appreciated." You're the best!
0
Replies (0)EP
Edwin P
1 reviews | Active since Jan 2020
3 Oct 2025, 14:03
GAC Emzoom experience
I recently purchased a brand-new GAC EmZoom R-Style from GAC Bloemfontein / Eerste Geluk Motors, and what should have been one of the most exciting moments of my life turned into a deeply frustrating and disappointing ordeal. 1. False Promises and Long Delays From the start, communication was poor and misleading. I was repeatedly told the car would be ready on specific days – first Friday, then Tuesday, then the following Friday – only to wait over three weeks before the vehicle was finally handed over. If there were genuine delays, honest communication would have been appreciated. Instead, I was met with repeated excuses and promises that never materialised. 2. Faulty Vehicle Features and Poor Follow-Up When I eventually received the car, several features were not functioning as expected. I had to return the car twice for them to attempt fixes. The first time, they claimed they couldn’t “communicate with China” to update the systems. The second time, despite my dropping the car off early as requested, I was only contacted after 2 PM and told that it was a public holiday in China, so nothing could be done. Each visit required significant planning, disrupted my schedule, and created unnecessary inconvenience. What’s worse is that the problem is still not resolved to this day. I honestly do not want to go back to GAC Bloemfontein ever again. The level of service has left me with no confidence in their workshop’s capabilities. I am now desperately seeking any other GAC dealership near Bloemfontein that can help me resolve the issue — because I refuse to put myself through this experience again. 3. License Plate Issues & Administrative Failures Even after purchase, I had to chase them for my permanent number plates after the temporary ones expired. Instead of proactively managing this basic administrative task, I had to phone multiple times and rearrange everything myself. They even expected me to collect the plates, despite the inconvenience caused by their delays. 4. Disorganised Operations & Unprofessional Behaviour The fact that the workshop and showroom are on separate premises meant multiple unnecessary trips back and forth. During one visit, I asked if a driver could drop me at home. While they agreed, the driver’s behaviour was extremely unprofessional – shouting at people in the street and blasting loud music. Later, when I requested that the car be dropped off at my home to save time, the driver arrived honking in front of my house and expected me to drive him back because he had no phone. I had to call the dealership to arrange for someone to collect him, only to be told they thought I would provide the return lift – an unreasonable and illogical expectation for any client. 5. Poor Vehicle Presentation and Lack of Care Even the simplest part of the experience – receiving a clean, new car – was done half-heartedly. The “washed” car was still covered in dust and dirt, which the driver himself pointed out. To make matters worse, he casually mentioned he needed to remove his plants from the car, implying he had used my brand-new vehicle for personal errands before delivery. 6. The Car Itself: Brilliant Product, Terrible Service Here’s the most frustrating part: the car itself is absolutely incredible. It exceeds every expectation I had in terms of performance, technology, comfort, and design. It’s truly an outstanding vehicle and a product I was proud to own. But because of this dealership’s shocking service and complete lack of professionalism, I am now at the point where I’m seriously considering returning the car altogether. The thought of having to deal with this team for the next five years — for servicing, warranty claims, or any future issues — fills me with anxiety and regret. A great product means nothing if it’s backed by such poor after-sales support. Final Thoughts: This entire experience has been disappointing from start to finish – marked by false promises, poor communication, unresolved problems, unprofessional behaviour, and zero customer care. Buying a new car should be a joyful milestone, but this dealership turned it into a source of stress and frustration. I sincerely hope GAC Bloemfontein and Eerste Geluk Motors take this feedback seriously, retrain their staff, improve communication, and completely rethink how they treat their customers. Until then, I strongly advise prospective buyers to look for another GAC dealership — I certainly will be doing that.
Helpful (0)
|Replies (0)EP
Edwin P
1 reviews | Active since Jan 2020
3 Oct 2025, 14:03
GAC Emzoom experience
I recently purchased a brand-new GAC EmZoom R-Style from GAC Bloemfontein / Eerste Geluk Motors, and what should have been one of the most exciting moments of my life turned into a deeply frustrating and disappointing ordeal. 1. False Promises and Long Delays From the start, communication was poor and misleading. I was repeatedly told the car would be ready on specific days – first Friday, then Tuesday, then the following Friday – only to wait over three weeks before the vehicle was finally handed over. If there were genuine delays, honest communication would have been appreciated. Instead, I was met with repeated excuses and promises that never materialised. 2. Faulty Vehicle Features and Poor Follow-Up When I eventually received the car, several features were not functioning as expected. I had to return the car twice for them to attempt fixes. The first time, they claimed they couldn’t “communicate with China” to update the systems. The second time, despite my dropping the car off early as requested, I was only contacted after 2 PM and told that it was a public holiday in China, so nothing could be done. Each visit required significant planning, disrupted my schedule, and created unnecessary inconvenience. What’s worse is that the problem is still not resolved to this day. I honestly do not want to go back to GAC Bloemfontein ever again. The level of service has left me with no confidence in their workshop’s capabilities. I am now desperately seeking any other GAC dealership near Bloemfontein that can help me resolve the issue — because I refuse to put myself through this experience again. 3. License Plate Issues & Administrative Failures Even after purchase, I had to chase them for my permanent number plates after the temporary ones expired. Instead of proactively managing this basic administrative task, I had to phone multiple times and rearrange everything myself. They even expected me to collect the plates, despite the inconvenience caused by their delays. 4. Disorganised Operations & Unprofessional Behaviour The fact that the workshop and showroom are on separate premises meant multiple unnecessary trips back and forth. During one visit, I asked if a driver could drop me at home. While they agreed, the driver’s behaviour was extremely unprofessional – shouting at people in the street and blasting loud music. Later, when I requested that the car be dropped off at my home to save time, the driver arrived honking in front of my house and expected me to drive him back because he had no phone. I had to call the dealership to arrange for someone to collect him, only to be told they thought I would provide the return lift – an unreasonable and illogical expectation for any client. 5. Poor Vehicle Presentation and Lack of Care Even the simplest part of the experience – receiving a clean, new car – was done half-heartedly. The “washed” car was still covered in dust and dirt, which the driver himself pointed out. To make matters worse, he casually mentioned he needed to remove his plants from the car, implying he had used my brand-new vehicle for personal errands before delivery. 6. The Car Itself: Brilliant Product, Terrible Service Here’s the most frustrating part: the car itself is absolutely incredible. It exceeds every expectation I had in terms of performance, technology, comfort, and design. It’s truly an outstanding vehicle and a product I was proud to own. But because of this dealership’s shocking service and complete lack of professionalism, I am now at the point where I’m seriously considering returning the car altogether. The thought of having to deal with this team for the next five years — for servicing, warranty claims, or any future issues — fills me with anxiety and regret. A great product means nothing if it’s backed by such poor after-sales support. Final Thoughts: This entire experience has been disappointing from start to finish – marked by false promises, poor communication, unresolved problems, unprofessional behaviour, and zero customer care. Buying a new car should be a joyful milestone, but this dealership turned it into a source of stress and frustration. I sincerely hope GAC Bloemfontein and Eerste Geluk Motors take this feedback seriously, retrain their staff, improve communication, and completely rethink how they treat their customers. Until then, I strongly advise prospective buyers to look for another GAC dealership — I certainly will be doing that.
0
Replies (0)PM
Pieter M
1 reviews | Active since Jan 2020
4 Jul 2025, 08:29
POOR customer service
I bought a vehicle from EGM in Sept 2024 with a very good experience and friendly staff. I stae 350km from Bloemfontein and only asses the vehicle on video clips and photos shared by thr sales person. When i collect the vehicle the one cover on the seat was broken. The sales person agreed to replace it. Now in Jul 25 almost a year later with numerous request abn me submit n quation on the item the issue is still not resovled. This result in a good experience to be one of the worst. I even callad the MD but no solution. My advice paas them if you in the market for a vehicle
Helpful (0)
|Replies (0)PM
Pieter M
1 reviews | Active since Jan 2020
4 Jul 2025, 08:29
POOR customer service
I bought a vehicle from EGM in Sept 2024 with a very good experience and friendly staff. I stae 350km from Bloemfontein and only asses the vehicle on video clips and photos shared by thr sales person. When i collect the vehicle the one cover on the seat was broken. The sales person agreed to replace it. Now in Jul 25 almost a year later with numerous request abn me submit n quation on the item the issue is still not resovled. This result in a good experience to be one of the worst. I even callad the MD but no solution. My advice paas them if you in the market for a vehicle
0
Replies (0)OM
RM
Relebohile M
1 reviews | Active since Jan 2020
23 Jun 2025, 12:00
Happy
"Hi [ANDRE WEPPENAAR], I just wanted to say thank you so much for helping me find and purchase [ Jeep]. I'm really excited to drive my new car and appreciate all your assistance throughout the process. Thanks again for your time and effort. If I have any questions or need further assistance, I'll be sure to reach out. Best regards, [Relebohile]
Helpful (0)
|Replies (0)RM
Relebohile M
1 reviews | Active since Jan 2020
23 Jun 2025, 12:00
Happy
"Hi [ANDRE WEPPENAAR], I just wanted to say thank you so much for helping me find and purchase [ Jeep]. I'm really excited to drive my new car and appreciate all your assistance throughout the process. Thanks again for your time and effort. If I have any questions or need further assistance, I'll be sure to reach out. Best regards, [Relebohile]
0
Replies (0)FV
Felicity V
1 reviews | Active since Jan 2020
19 Jun 2025, 14:17
Eerste geluk motors
On arriving in Bloemfontein, understanding that second car purchases can be a risk, I have found the best service a person can have. Not only was my Renault Kwid 2017 model which i found at Eerste Geluk Motors, all that it was said to be, and in good shape, it still is. Due to a warranty application I am now acquiring almost 2 months after I took ownership at the shop, it still ticked all the boxes for a 100 percent working check. I found Andre Wippenasr, the sales person, to be very friendly and efficient, as are others on the floor. As a retired person, he has treated me with much respect , willing to help with anything including the registration process before I took ownership of the car.I can only recommend Eerste Geluk motors. They had the best deal I could find in Bloemfontein after researching . Andre has also always been accessible telephocally, consistently friendly and willing to help. I know I also have an open door should I have any vehicle queries in the future.
Helpful (0)
|Replies (0)FV
Felicity V
1 reviews | Active since Jan 2020
19 Jun 2025, 14:17
Eerste geluk motors
On arriving in Bloemfontein, understanding that second car purchases can be a risk, I have found the best service a person can have. Not only was my Renault Kwid 2017 model which i found at Eerste Geluk Motors, all that it was said to be, and in good shape, it still is. Due to a warranty application I am now acquiring almost 2 months after I took ownership at the shop, it still ticked all the boxes for a 100 percent working check. I found Andre Wippenasr, the sales person, to be very friendly and efficient, as are others on the floor. As a retired person, he has treated me with much respect , willing to help with anything including the registration process before I took ownership of the car.I can only recommend Eerste Geluk motors. They had the best deal I could find in Bloemfontein after researching . Andre has also always been accessible telephocally, consistently friendly and willing to help. I know I also have an open door should I have any vehicle queries in the future.
0
Replies (0)