Elitehost
Claimed Business
Performance(last 12 months):
TrustIndex
0
Ranking
#36
in Internet & Telecoms
Avg Reply
100h 35m
NPS Score
100
Recommended: Very Likely
Review Distribution
5|4 Reviews
Jun '25 - May '26
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
Frequently Asked Questions About Elitehost
Elitehost has a TrustIndex of 0 out of 10 on Hellopeter, based on 4 reviews in the last 12 months. Hellopeter has tracked Elitehost across 126 total reviews. How is the TrustIndex calculated? →
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceJS
Johan S
1 reviews | Active since Jan 2020
6 Nov 2025, 12:21
You can't get a better hosting company if you tried
Possibly the best hosting company in South Africa. Not only do they have competitive prices for services that far outshine that offered by the competition, but their uptime is excellent. And if you think it can't get any better, you need to experience their impossible-to-beat customer service in both efficiency and speed. I have been with them for many many years and have nothing to complain about. Nothing. I guarantee you can't go wrong with Elitehost.
Helpful (0)
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Johan S
1 reviews | Active since Jan 2020
6 Nov 2025, 12:21
You can't get a better hosting company if you tried
Possibly the best hosting company in South Africa. Not only do they have competitive prices for services that far outshine that offered by the competition, but their uptime is excellent. And if you think it can't get any better, you need to experience their impossible-to-beat customer service in both efficiency and speed. I have been with them for many many years and have nothing to complain about. Nothing. I guarantee you can't go wrong with Elitehost.
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Kim
1 reviews | Active since Jan 2020
24 Jun 2025, 04:22
Outstanding Service for 9 Years!
EliteHost has been an incredible partner in my business journey for the past nine years. Their support, reliability, and professionalism have played a vital role in the growth and stability of my business. They consistently went above and beyond — always available when I needed them, always providing excellent service and top-tier resources. They weren’t just a hosting provider; they were a part of my business’s foundation. The only reason I'm moving on is because my business is now entering a new phase of growth that requires different tools and infrastructure — absolutely no reflection on EliteHost themselves. If you're looking for a reliable, supportive, and world-class hosting provider, I highly recommend EliteHost. I am sincerely grateful for everything they’ve done for me over the years.
Helpful (0)
|Replies (0)K
Kim
1 reviews | Active since Jan 2020
24 Jun 2025, 04:22
Outstanding Service for 9 Years!
EliteHost has been an incredible partner in my business journey for the past nine years. Their support, reliability, and professionalism have played a vital role in the growth and stability of my business. They consistently went above and beyond — always available when I needed them, always providing excellent service and top-tier resources. They weren’t just a hosting provider; they were a part of my business’s foundation. The only reason I'm moving on is because my business is now entering a new phase of growth that requires different tools and infrastructure — absolutely no reflection on EliteHost themselves. If you're looking for a reliable, supportive, and world-class hosting provider, I highly recommend EliteHost. I am sincerely grateful for everything they’ve done for me over the years.
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Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
21 Jun 2025, 11:13
BEST HOSTING SERVICE IN SOUTH AFRICA
The BEST hosting company in South Africa the staff are supportive professionals and always willing to advise. One thing if Elitehost had fibre products on a FNO network I would 10000% move to elitehost no questions asked
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Anonymous
1 reviews | Active since Jan 2020
21 Jun 2025, 11:13
BEST HOSTING SERVICE IN SOUTH AFRICA
The BEST hosting company in South Africa the staff are supportive professionals and always willing to advise. One thing if Elitehost had fibre products on a FNO network I would 10000% move to elitehost no questions asked
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Replies (0)MV
Marc-Jon Voges
1 reviews | Active since Jan 2020
5 Apr 2025, 10:17
Stellar service - Willma Blouws
I had an absolutely fantastic experience thanks to Willma Blouws! Her service was professional, friendly and super quick! Thank you, Willma, for your outstanding service! Highly recommended. - 5 Stars *****
Helpful (0)
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Marc-Jon Voges
1 reviews | Active since Jan 2020
5 Apr 2025, 10:17
Stellar service - Willma Blouws
I had an absolutely fantastic experience thanks to Willma Blouws! Her service was professional, friendly and super quick! Thank you, Willma, for your outstanding service! Highly recommended. - 5 Stars *****
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Replies (0)JJ
Jonathan J
1 reviews | Active since Jan 2020
15 Jan 2025, 10:13
Elitehost Bully Policy
I know I am the worst and you are probably going to hate me. Maybe this is better for everyone involved. I made a payment to Elite host. I paid an invoice. In my payment reference is the reference number of the invoice that I was intending on paying. In the receipt of deposit from the bank, is the reference number of the invoice that I want to pay. After they received the payment in their banking account, they manually re-allocated my payment. They moved my payment from the invoice that I want to pay and transferred that payment to another invoice - to a different prepaid service. Not an invoice that I wanted to pay for, at this time though. So, and Which I don't mind because sometimes automatic processes happen.... However, when I pointed it out, they then refuse to put the money where I paid it originally. In their emails to me, they say that their company policy allows them to do this. Being All PrePaid services, there should be no legal obligation to pay for any prepaid service, at any particular time as per the model: you pay first then get services for the amount paid. Am I wrong in feeling that It is an unfair for any business to override your written financial instruction in this way? You, (Yes you Elitehost), should change your policy and not give your staff the permission or right to re allocate payments manually or automatically without a customer's consent. The correct way to deal with this type of situation is how Phillip; Nicholas; Shuaib & crew, will handle this.. Step 1 fix the issue no questions asked. step 2 The customer should log in, after an hour or so and see everything is as it should be and then be able to move along with life with no disturbances or unexpected requirements. Part of your job is to protect your customers and not to do them harm. To make more money. Sometimes people are under pressure and they trust you to do the right thing. Instead, its like you prefer to kick a person when a person is down. This is no way to treat people. Fix the thing please.
Helpful (0)
|Replies (0)JJ
Jonathan J
1 reviews | Active since Jan 2020
15 Jan 2025, 10:13
Elitehost Bully Policy
I know I am the worst and you are probably going to hate me. Maybe this is better for everyone involved. I made a payment to Elite host. I paid an invoice. In my payment reference is the reference number of the invoice that I was intending on paying. In the receipt of deposit from the bank, is the reference number of the invoice that I want to pay. After they received the payment in their banking account, they manually re-allocated my payment. They moved my payment from the invoice that I want to pay and transferred that payment to another invoice - to a different prepaid service. Not an invoice that I wanted to pay for, at this time though. So, and Which I don't mind because sometimes automatic processes happen.... However, when I pointed it out, they then refuse to put the money where I paid it originally. In their emails to me, they say that their company policy allows them to do this. Being All PrePaid services, there should be no legal obligation to pay for any prepaid service, at any particular time as per the model: you pay first then get services for the amount paid. Am I wrong in feeling that It is an unfair for any business to override your written financial instruction in this way? You, (Yes you Elitehost), should change your policy and not give your staff the permission or right to re allocate payments manually or automatically without a customer's consent. The correct way to deal with this type of situation is how Phillip; Nicholas; Shuaib & crew, will handle this.. Step 1 fix the issue no questions asked. step 2 The customer should log in, after an hour or so and see everything is as it should be and then be able to move along with life with no disturbances or unexpected requirements. Part of your job is to protect your customers and not to do them harm. To make more money. Sometimes people are under pressure and they trust you to do the right thing. Instead, its like you prefer to kick a person when a person is down. This is no way to treat people. Fix the thing please.
0
Replies (0)JB
Jaco B
1 reviews | Active since Jan 2020
5 Nov 2024, 21:11
Elitehost Rocks!
I have been a long-standing client of Elitehost in South Africa for about 10 years and I, have not changed to any other website hosting provider. Coming from a strong IT background, having helped companies such as FNB, Telkom, and Proudly South Africa with their online marketing strategies, I can highly commend and recommend Elitehost for your next online project. Their support is outstanding and also very cost-effective. I can with joy refer my friends and family to join Elitehost.
Helpful (0)
|Replies (0)JB
Jaco B
1 reviews | Active since Jan 2020
5 Nov 2024, 21:11
Elitehost Rocks!
I have been a long-standing client of Elitehost in South Africa for about 10 years and I, have not changed to any other website hosting provider. Coming from a strong IT background, having helped companies such as FNB, Telkom, and Proudly South Africa with their online marketing strategies, I can highly commend and recommend Elitehost for your next online project. Their support is outstanding and also very cost-effective. I can with joy refer my friends and family to join Elitehost.
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Replies (0)RM