EG
Elwierda Glass and Aluminium
Unclaimed Business
EG
Elwierda Glass and Aluminium
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Review Distribution
5|1 Reviews
May '25 - Apr '26
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
Frequently Asked Questions About Elwierda Glass and Aluminium
Elwierda Glass and Aluminium has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Elwierda Glass and Aluminium across 20 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceJG
Johannes G
1 reviews | Active since Jan 2020
15 Aug 2025, 17:47
Excellent work by UPF Glass & Aliminium
Eric at UPF and his Team did a marvellous job installing window glass on time , on budget within the same week ! Thank you Eric and Team.
Helpful (0)
|Replies (0)JG
Johannes G
1 reviews | Active since Jan 2020
15 Aug 2025, 17:47
Excellent work by UPF Glass & Aliminium
Eric at UPF and his Team did a marvellous job installing window glass on time , on budget within the same week ! Thank you Eric and Team.
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
19 Nov 2022, 21:05
The reviews are misleading
For my new house, I had to order a lot of aluminium frames and double glazed windows. I was skeptical about using these guys due to the number of bad reviews both here and on Google Reviews. However, my building contractor managed to get the cheapest price from them and insisted on using them (he has used them for years). Now due to it being end of the year and lots of loadshedding, they said that they were behind schedule and delivery would take about 4 weeks. After one week, 80% of the frames and windows arrived, the next week the last things arrived except for side windows for the one folding door. Those arrived literally the day before or on the date that they were originally supposed to deliver everything. After the plastering, there was one issue on the one door that didn't want to close properly and another door that was s****ing when opening / closing. They came out promptly after we notified them and they fixed both issues. Other reviews mentioned the "lack of staff friendliness". The owner that came out came to do the measurements and he wasn't particularly friendly or unfriendly... just professional. I prefer that to wasting time talking about the weather and standing around smiling like an idiot. I did also go to their shop yesterday to order some glass shelves and doors for some of the kitchen cupboards and the lady couldn't really give advice or recommendations, but she did say my shelves that I eventually ordered, would be ready today and it was.
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
19 Nov 2022, 21:05
The reviews are misleading
For my new house, I had to order a lot of aluminium frames and double glazed windows. I was skeptical about using these guys due to the number of bad reviews both here and on Google Reviews. However, my building contractor managed to get the cheapest price from them and insisted on using them (he has used them for years). Now due to it being end of the year and lots of loadshedding, they said that they were behind schedule and delivery would take about 4 weeks. After one week, 80% of the frames and windows arrived, the next week the last things arrived except for side windows for the one folding door. Those arrived literally the day before or on the date that they were originally supposed to deliver everything. After the plastering, there was one issue on the one door that didn't want to close properly and another door that was s****ing when opening / closing. They came out promptly after we notified them and they fixed both issues. Other reviews mentioned the "lack of staff friendliness". The owner that came out came to do the measurements and he wasn't particularly friendly or unfriendly... just professional. I prefer that to wasting time talking about the weather and standing around smiling like an idiot. I did also go to their shop yesterday to order some glass shelves and doors for some of the kitchen cupboards and the lady couldn't really give advice or recommendations, but she did say my shelves that I eventually ordered, would be ready today and it was.
0
Replies (0)PL
Pierre L
1 reviews | Active since Jan 2020
28 Jul 2021, 07:24
Poor service (again).
This is not the first time I am getting poor service from them, but definitely the last as there are enough good service providers out there. On 19 July I contacted Elwierda Glass to replace a glass window on a sliding door. I asked them to come have a look at the specific glass as all the sliding glass doors in that room have a slight tint to it. They sent someone to come measure. He could see the tint, but said he has no knowledge of that - the office will have to advise. I phoned them on 20 July again. They had a quotation for me, but said nothing of the tint. I reminded them that it cannot be a normal glass. They then said they can come have a look, but there will be a call-out fee as they were already at my house. Unbelievable. I reminded them that I had specifically asked them to come have a look at the tint from the start, so I cannot pay a call-out fee if they sent the wrong person. They said they will come back to me. I spoke to them on 21 July again, and they said they will contact me soon. I have really given them the benefit of the doubt, but it is 28 July today, and they still have not contacted me, although my house is only 4 minutes from their store. For fast and professional service rather contact Centurion Auto Glass (they do house windows as well) or Glass Rite.
Helpful (0)
|Replies (0)PL
Pierre L
1 reviews | Active since Jan 2020
28 Jul 2021, 07:24
Poor service (again).
This is not the first time I am getting poor service from them, but definitely the last as there are enough good service providers out there. On 19 July I contacted Elwierda Glass to replace a glass window on a sliding door. I asked them to come have a look at the specific glass as all the sliding glass doors in that room have a slight tint to it. They sent someone to come measure. He could see the tint, but said he has no knowledge of that - the office will have to advise. I phoned them on 20 July again. They had a quotation for me, but said nothing of the tint. I reminded them that it cannot be a normal glass. They then said they can come have a look, but there will be a call-out fee as they were already at my house. Unbelievable. I reminded them that I had specifically asked them to come have a look at the tint from the start, so I cannot pay a call-out fee if they sent the wrong person. They said they will come back to me. I spoke to them on 21 July again, and they said they will contact me soon. I have really given them the benefit of the doubt, but it is 28 July today, and they still have not contacted me, although my house is only 4 minutes from their store. For fast and professional service rather contact Centurion Auto Glass (they do house windows as well) or Glass Rite.
0
Replies (0)CW
Calvin W
1 reviews | Active since Jan 2020
9 Oct 2020, 09:47
BAD Serverice
The service has been really bad. We got a quotation, the guys came to re take the measurements and we paid the deposit. 2 Working days later they informed us about a extra shelving for the glass to be stable at R500 we said it fine install and we will pay the balance as the deposit was paid already of more than R2000. We then got told it fine and a week later got told no we first have to pay the extra R500 for the shelving. On excepting the first quote we also got told 3-5 working days after the deposit was paid we got told 7-14 working days. We asked for the repayment of the money. From day 1 nobody had the same story and when we phoned we were very rudely told doesn't matter what who says we must reed the fine print. It has been 3 weeks no glass and no money. When you phone them they don't have answers and management is not in.
Helpful (0)
|Replies (0)CW
Calvin W
1 reviews | Active since Jan 2020
9 Oct 2020, 09:47
BAD Serverice
The service has been really bad. We got a quotation, the guys came to re take the measurements and we paid the deposit. 2 Working days later they informed us about a extra shelving for the glass to be stable at R500 we said it fine install and we will pay the balance as the deposit was paid already of more than R2000. We then got told it fine and a week later got told no we first have to pay the extra R500 for the shelving. On excepting the first quote we also got told 3-5 working days after the deposit was paid we got told 7-14 working days. We asked for the repayment of the money. From day 1 nobody had the same story and when we phoned we were very rudely told doesn't matter what who says we must reed the fine print. It has been 3 weeks no glass and no money. When you phone them they don't have answers and management is not in.
0
Replies (0)SM
Sibongile M
1 reviews | Active since Jan 2020
3 Feb 2020, 13:59
Bad service
The staff employed at this company dont care about service and their customers. Their quotation system is a mess and the manager is just as bad. Only got helped once I demanded to speak to the owner. Not using them again.
Helpful (0)
|Replies (0)SM
Sibongile M
1 reviews | Active since Jan 2020
3 Feb 2020, 13:59
Bad service
The staff employed at this company dont care about service and their customers. Their quotation system is a mess and the manager is just as bad. Only got helped once I demanded to speak to the owner. Not using them again.
0
Replies (0)CH
Chantelle H
1 reviews | Active since Jan 2020
22 Jul 2019, 14:07
good service
best repair team eva
Helpful (0)
|Replies (0)CH
Chantelle H
1 reviews | Active since Jan 2020
22 Jul 2019, 14:07
good service
best repair team eva
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
12 Jun 2018, 20:12
Not worth it, dont consider
I've now used Elwierda on three new houses through two different builders in Midstream and Copperleaf. Their service, measurements, production and invoices was a total nightmare and it is simply not worth it. On two occasions, it took me literally months to resolve issues with them... Please rather use another supplier and save yourself from a disaster.
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
12 Jun 2018, 20:12
Not worth it, dont consider
I've now used Elwierda on three new houses through two different builders in Midstream and Copperleaf. Their service, measurements, production and invoices was a total nightmare and it is simply not worth it. On two occasions, it took me literally months to resolve issues with them... Please rather use another supplier and save yourself from a disaster.
0
Replies (0)