TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
What a pleasant shopping experience. Very neat and tidy layout of meat and other products and spotless clean store. The staff are very knowledgeable and helpful. Products and prices are competitive with ample parking
1 reviews | Active since Jan 2020
What a pleasant shopping experience. Very neat and tidy layout of meat and other products and spotless clean store. The staff are very knowledgeable and helpful. Products and prices are competitive with ample parking
1 reviews | Active since Jan 2020
That's the last time I buy meat from alpine emam bux, soon as you get home and open the meat you get a great big whiff of rotting meat, I buy halaal because it's supposed to be cleaner, halaal meat should never smell rotten, I wonder if they even halaal because this is not the first time
1 reviews | Active since Jan 2020
That's the last time I buy meat from alpine emam bux, soon as you get home and open the meat you get a great big whiff of rotting meat, I buy halaal because it's supposed to be cleaner, halaal meat should never smell rotten, I wonder if they even halaal because this is not the first time
1 reviews | Active since Jan 2020
To whom it may concern, I went to Emam Bux on Alpine Road yesterday (26/08) and they sell rotten stuff, I have proof of this in instead of the manager apologizing to me he was so rude and uncouth, he made it seem as if I was lying cause he ended up going to the back of the butchery and returned with another piece of marinated chicken and he tells us to look at that chicken there is nothing wrong with it he took it from the same batch and he didnt want to pay attention to the chicken that was sold to us. The employees have no customers service skills. I have a video whereby non of the employees wanted to give me the managers name. The staff mentioned that I can call customer services and there's nothing they can and will do about it! I never went to the store to buy the chicken one of the employees at the store which you guys will see in my video who's holding the chicken in her hand persuaded me to purchase it as it's only a 1 day sale and we clearly asked her if it's rotten she said no well obviously she wasn't going to say yes. I ended up asking her for 2kgs just to get her off our backs and we can shop in piece she then packed about 3 to 4kgs off chicken for me when I asked for 2kgs. The manager should know how to deal with an irate customer if he calls himself a manager. He used profanity on us cause he got upset that we kept on insisting that the chicken they sold to us was rotten and we asked him if he would eat that he then started raising his voice and shouted just give these "people" a refund. We had to waste petrol and go back to the butchery. I'm such a loyal customer I do my shopping at Alpine road or sometimes the branch in town every month. I'm really disappointed in Emam Bux services and the kind of people that works for them in the Frontline it really does damage their image/reputation as a business! The manager also told me that I was not welcomed their in the first place and I'm not welcomed to the store anymore. All the staff could have done is take accountability and apologize sincerely instead they made us feel like beggars and called security to escourt us out of the store. This was such an embarrassment. This is really concerning in terms of health, people can get food poisoning. I'm definitely sure that there are many customers out there just like me who has experienced such poor and putrid services. I hope something can be done about this matter.
1 reviews | Active since Jan 2020
To whom it may concern, I went to Emam Bux on Alpine Road yesterday (26/08) and they sell rotten stuff, I have proof of this in instead of the manager apologizing to me he was so rude and uncouth, he made it seem as if I was lying cause he ended up going to the back of the butchery and returned with another piece of marinated chicken and he tells us to look at that chicken there is nothing wrong with it he took it from the same batch and he didnt want to pay attention to the chicken that was sold to us. The employees have no customers service skills. I have a video whereby non of the employees wanted to give me the managers name. The staff mentioned that I can call customer services and there's nothing they can and will do about it! I never went to the store to buy the chicken one of the employees at the store which you guys will see in my video who's holding the chicken in her hand persuaded me to purchase it as it's only a 1 day sale and we clearly asked her if it's rotten she said no well obviously she wasn't going to say yes. I ended up asking her for 2kgs just to get her off our backs and we can shop in piece she then packed about 3 to 4kgs off chicken for me when I asked for 2kgs. The manager should know how to deal with an irate customer if he calls himself a manager. He used profanity on us cause he got upset that we kept on insisting that the chicken they sold to us was rotten and we asked him if he would eat that he then started raising his voice and shouted just give these "people" a refund. We had to waste petrol and go back to the butchery. I'm such a loyal customer I do my shopping at Alpine road or sometimes the branch in town every month. I'm really disappointed in Emam Bux services and the kind of people that works for them in the Frontline it really does damage their image/reputation as a business! The manager also told me that I was not welcomed their in the first place and I'm not welcomed to the store anymore. All the staff could have done is take accountability and apologize sincerely instead they made us feel like beggars and called security to escourt us out of the store. This was such an embarrassment. This is really concerning in terms of health, people can get food poisoning. I'm definitely sure that there are many customers out there just like me who has experienced such poor and putrid services. I hope something can be done about this matter.
1 reviews | Active since Jan 2020
Best prices ever love the meat but the marineted chicken is the best for me. The stuff is very helpful and the store is super clean love shopping at yours store
1 reviews | Active since Jan 2020
Best prices ever love the meat but the marineted chicken is the best for me. The stuff is very helpful and the store is super clean love shopping at yours store
1 reviews | Active since Jan 2020
Pathetic products poor customer service. I Purchased a pack of meat that said Lamb,had visitors over cooked breyani meat was cooking for 2 hours still hard as a rock could not even eat it visitors were struggling to chew lI was embarrassed and it's not the first time bought meat that was rotten previously. Took the meat back with the food it was cooked for and showed a Guy who says he's the owner Jason Aka Ikraam the lack of customer service and the attitude says to me why I never bring the whole pot of food. The meat was R185 and I purchased for 600 from there he says to me put me on social media if u like. I grew up with my parents and grandparent purchasing from emam bux in asher ville the quality and standard of service is impecabble, Phoenix emam bux should be shut down terrible management/owners and products are either falsely advertised or rotten #Disgraceful food posining is real and detrimental this store needs health inspectora before someone gets sick from food poisoning
1 reviews | Active since Jan 2020
Pathetic products poor customer service. I Purchased a pack of meat that said Lamb,had visitors over cooked breyani meat was cooking for 2 hours still hard as a rock could not even eat it visitors were struggling to chew lI was embarrassed and it's not the first time bought meat that was rotten previously. Took the meat back with the food it was cooked for and showed a Guy who says he's the owner Jason Aka Ikraam the lack of customer service and the attitude says to me why I never bring the whole pot of food. The meat was R185 and I purchased for 600 from there he says to me put me on social media if u like. I grew up with my parents and grandparent purchasing from emam bux in asher ville the quality and standard of service is impecabble, Phoenix emam bux should be shut down terrible management/owners and products are either falsely advertised or rotten #Disgraceful food posining is real and detrimental this store needs health inspectora before someone gets sick from food poisoning
1 reviews | Active since Jan 2020
Bought half lamb pack for R693.93 yesterday afternoon (16h21). Opened it this evening to marinade for function tomorrow, meat is slimy and smelly. Very dissapointed 😢. Is this reason you guys no longer give customer option to choose a carcus and cut it up and pack it in front of customer and rather pre pack them instead? Who knows how long these pre packs stand in the fridge?
1 reviews | Active since Jan 2020
Bought half lamb pack for R693.93 yesterday afternoon (16h21). Opened it this evening to marinade for function tomorrow, meat is slimy and smelly. Very dissapointed 😢. Is this reason you guys no longer give customer option to choose a carcus and cut it up and pack it in front of customer and rather pre pack them instead? Who knows how long these pre packs stand in the fridge?
1 reviews | Active since Jan 2020
Quality of meat product is below average with high prices, I bough meat from Phoenix plaza and the sausages were nothing like I ever tasted in my life, It's so sad because all Muslims are restricted from meat from other outlets of hallaal meat has only a few branches and all theses branches are owned by Muslims businesses, shocking that GREED is the root of all evil, I had to trbell 200 kms to buy meat and only to find that 2khs meat sausages tasted like haraam meat. I will never buy meat from these premises again and as a result if this, I meat intake will be drastically reduced to maybe twice a year. It's so sad and drepessing that people that advantage of a situation of supply and demand. Why don't the health inspectors do unscheduled inspection to check the quality and what meat products are sold. If our government took their job seriously. Then the people wouldn't have the short end of the stick, yet food prices are so high and cherry, is that wool is put over your eyse to make a quick buck. Really pathetic
1 reviews | Active since Jan 2020
Quality of meat product is below average with high prices, I bough meat from Phoenix plaza and the sausages were nothing like I ever tasted in my life, It's so sad because all Muslims are restricted from meat from other outlets of hallaal meat has only a few branches and all theses branches are owned by Muslims businesses, shocking that GREED is the root of all evil, I had to trbell 200 kms to buy meat and only to find that 2khs meat sausages tasted like haraam meat. I will never buy meat from these premises again and as a result if this, I meat intake will be drastically reduced to maybe twice a year. It's so sad and drepessing that people that advantage of a situation of supply and demand. Why don't the health inspectors do unscheduled inspection to check the quality and what meat products are sold. If our government took their job seriously. Then the people wouldn't have the short end of the stick, yet food prices are so high and cherry, is that wool is put over your eyse to make a quick buck. Really pathetic
1 reviews | Active since Jan 2020
When I entered into the Gem City branch of Emam Bux Meats, I got a terrible odour of meat that’s gone off/spoilt . The closer I got to the grilled chicken counter, the worse the smell became. The chicken that was rotten was being roasted for sale & incense cone was used to camouflage the awful smell. Shame on you Emam Bux . 27/12/22
1 reviews | Active since Jan 2020
When I entered into the Gem City branch of Emam Bux Meats, I got a terrible odour of meat that’s gone off/spoilt . The closer I got to the grilled chicken counter, the worse the smell became. The chicken that was rotten was being roasted for sale & incense cone was used to camouflage the awful smell. Shame on you Emam Bux . 27/12/22
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