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I WAS INVOLVED IN AN ACCIDENT ON THE 15TH MARCH 2024. MY SONS CAR WAS REAR ENDED. MY GRAND DAUGHTER WAS WITH ME IN THE CAR. I REPEATEDLY TOLD THE TOWER THAT I WOULD NOT BE ABLE TO PAY FOR THE TOWING SERVICES AND STORAGE THAT THE CAR IS NOT INSURED AND THAT I AM UNEMPLOYED. K.A.C. TOW TRUCK OWNER, DEON BOUGARD ASSURED ME THAT HE WOULD CLAIM THE FEES FOR HIS SERVICE FROM THE THIRD PARTIES INSURANCE. MR BOUGARD KEPT INSISTING AND ADVISED THIS HIS COMPANY WOULD HELP ME WITH CLAIMING FOR THIRD PARTY INSURANCE. HE ASKED ME TO SIGN A RECEIPT. THE RECEIPT DID NOT DISCLOSE ANY AMOUNT OF TOW TRUCK FEES OR STORAGE FEES. THE INSURED'S INSURANCE INFORMED ME THAT THEY WILL COVER THE DAMAGE TO MY SONS CAR BUT WOULD NOT PAY THE TOW TRUCK AND STORAGE FEE BECAUSE I AM THE THIRD PARTY. I IMMEDIATELY INFORMED DEON BOUGARD AND MAILED THE LETTER FROM THE INSURANCE TO HIM. HE THEN CLAIMED R10 000 FOR THE RELEASE OF THE CAR. HE EXPLOITS VULNERABLE PEOPLE THAT IS TRAUMATISED AT ACCIDENT SCENES BY PROMISING THEM IT WILL COST THEM NOTHING AS THE INSURANCE WILL PAY. WHEN THE INSURANCE INDICATE THAT THEY WILL NOT PAY FOR TOW AND STORAGE HE THEN CHARGES THE POOR VULNERABLE PEOPLE EXORBITANT AMOUNTS FOR TOWING AND STORAGE.