

Energy Independence
TrustIndex
0
Ranking
#5
in Home Services
NPS Score
0
Recommended: Unlikely
Jun '25 - May '26
Energy Independence has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Energy Independence across 125 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Hands down the one of the best online shopping experience I’ve had. I ordered a Singo 2000 Pro from Energy Independence Power Provider on Friday, March 13th, and was amazed when the courier collected it just an hour after I placed the order! The power station was delivered and running by Monday, March 16th—an incredible turnaround for an online purchase. Beyond the speed, the after-sales support was impressive. I had some questions and reached out via their Whatsapp support line. Nathan responded quickly and was very helpful on WhatsApp, and Neill even followed up with a personal phone call to ensure every last question was answered. It’s rare to find this level of proactive, expert service. They are clearly the gold standard for backup power—efficient, professional, and highly recommended!"
1 reviews | Active since Jan 2020
Hands down the one of the best online shopping experience I’ve had. I ordered a Singo 2000 Pro from Energy Independence Power Provider on Friday, March 13th, and was amazed when the courier collected it just an hour after I placed the order! The power station was delivered and running by Monday, March 16th—an incredible turnaround for an online purchase. Beyond the speed, the after-sales support was impressive. I had some questions and reached out via their Whatsapp support line. Nathan responded quickly and was very helpful on WhatsApp, and Neill even followed up with a personal phone call to ensure every last question was answered. It’s rare to find this level of proactive, expert service. They are clearly the gold standard for backup power—efficient, professional, and highly recommended!"
1 reviews | Active since Jan 2020
Wow, I purchased my new batteries and inverter from them and their response and delivery was truly swift and amazing. Also the after sales support was second to none. Thank you for the awesome experience. They know what they are doing and treated me like gold
1 reviews | Active since Jan 2020
Wow, I purchased my new batteries and inverter from them and their response and delivery was truly swift and amazing. Also the after sales support was second to none. Thank you for the awesome experience. They know what they are doing and treated me like gold
1 reviews | Active since Jan 2020
I got solar panels installed by Energy Independance last month, and overall it’s been a great experience! The team was very knowledgable and explained everything in detail (maybe too much at times!), but they were patient with all my questions. They took care of most of the paperwork, which was a huge relief. My electric bills are already lower, so I’m happy with the results so far. There was a bit of delay in installation tho, maybe because they had too many other clients? Not a big deal, but it pushed our timeline back a week or so. Still, the team was communicative, so I knew what was going on. Def recommend them if you’re looking to switch to solar!
1 reviews | Active since Jan 2020
I got solar panels installed by Energy Independance last month, and overall it’s been a great experience! The team was very knowledgable and explained everything in detail (maybe too much at times!), but they were patient with all my questions. They took care of most of the paperwork, which was a huge relief. My electric bills are already lower, so I’m happy with the results so far. There was a bit of delay in installation tho, maybe because they had too many other clients? Not a big deal, but it pushed our timeline back a week or so. Still, the team was communicative, so I knew what was going on. Def recommend them if you’re looking to switch to solar!
1 reviews | Active since Jan 2020
I bought an inverter in a compact box in 2022. The process was seamless. I love the inverter! It's saves us in times of power loadshedding. They also have WhatsApp for quick queries. I wish they would be quick on responding to messages on this platform.
1 reviews | Active since Jan 2020
I bought an inverter in a compact box in 2022. The process was seamless. I love the inverter! It's saves us in times of power loadshedding. They also have WhatsApp for quick queries. I wish they would be quick on responding to messages on this platform.
1 reviews | Active since Jan 2020
I am very pleased to add to my earlier review concerning the total commitment and professionalism I have received from Energy Independence over the past two years. The swift, friendly, painstaking and helpful support offered by Neil on every occasion I have sought his advice or order for further componentry for my rooftop solar/grid tied inverter system is without equal. Nothing is too much trouble for him and he goes to great lengths to ensure my total satisfaction. Situated in the Western Cape, I am dependent on good lines of communication and the level of service unfailingly provided by Neil in Gauteng has created a strong bond between myself and Energy Independence. With absolutely no hesitation whatsoever, I recommend all intending investors in inverter equipment to seek and enjoy the same guidance, advice, sales and after-sales attention that I have experienced since Day One.
1 reviews | Active since Jan 2020
I am very pleased to add to my earlier review concerning the total commitment and professionalism I have received from Energy Independence over the past two years. The swift, friendly, painstaking and helpful support offered by Neil on every occasion I have sought his advice or order for further componentry for my rooftop solar/grid tied inverter system is without equal. Nothing is too much trouble for him and he goes to great lengths to ensure my total satisfaction. Situated in the Western Cape, I am dependent on good lines of communication and the level of service unfailingly provided by Neil in Gauteng has created a strong bond between myself and Energy Independence. With absolutely no hesitation whatsoever, I recommend all intending investors in inverter equipment to seek and enjoy the same guidance, advice, sales and after-sales attention that I have experienced since Day One.
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