EO
Erin's Optometrist
Claimed Business
EO
Erin's Optometrist
Claimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#14
in Health & Medical
NPS Score
100
Recommended: Very Likely
Review Distribution
5|1 Reviews
Jun '25 - May '26
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
Frequently Asked Questions About Erin's Optometrist
Erin's Optometrist has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Erin's Optometrist across 6 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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ILANA F
1 reviews | Active since Jan 2020
7 Jan 2026, 09:34
Exceptional Care, Compassion, and True Ubuntu – A Life-Changing Experience
I have been a loyal patient at Erin's Optometrists in Rosebank since 2023, and every visit has been marked by outstanding professionalism, friendliness, and expertise. My most recent personal appointment in September 2025 for new reading glasses was, as always, seamless and thorough. However, what truly sets this practice apart – and elevates them to a level I have rarely encountered – is the extraordinary kindness and generosity they showed to a 10-year-old child from an underprivileged background. On 15 December 2025, I brought my housekeeper's daughter for an eye test, knowing her eyesight was severely impaired and that glasses were urgently needed but unaffordable for her family. From the moment we arrived, the entire team was unbelievably welcoming, patient, and invested in her well-being. Optometrist Karla stands out as an absolute gem: kind, friendly, caring, patient, courteous, and highly professional. She went far beyond expectations by contacting her colleague Sam (from another practice) who came in specially to perform a cycloplegic refraction in Rosebank – and waived the fee entirely. The generous owner, Chetan, provided an additional pair of glasses completely complimentary, ensuring the child received two high-quality frames with the best lenses, plus two bottles of lens cleaner, a beautiful cloth, and two sturdy cases. Every staff member – without exception – was friendly, accommodating, and genuinely concerned for the child. They invested real time and heart into making her feel special and supported. When she stepped out of the practice into the mall wearing her new glasses on 5 January 2026, her first word was "WOW!" – she was seeing the world clearly, in full colour, for the very first time. This moment was life-changing for her and her family. In a fast-paced city like Johannesburg, where such profound courtesy and compassion toward a child in need is rare, Erin's Optometrists demonstrated the truest expression of Ubuntu I have witnessed in years. It truly takes a village, and this team is building one, one act of kindness at a time. My heart is overflowing with gratitude. Words cannot fully express my thanks – Erin's is not just an optometry practice; it's a beacon of humanity. I recommend them without hesitation to everyone. Thank you, Karla, Chetan, Sam, and the entire incredible team!
Helpful (0)
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ILANA F
1 reviews | Active since Jan 2020
7 Jan 2026, 09:34
Exceptional Care, Compassion, and True Ubuntu – A Life-Changing Experience
I have been a loyal patient at Erin's Optometrists in Rosebank since 2023, and every visit has been marked by outstanding professionalism, friendliness, and expertise. My most recent personal appointment in September 2025 for new reading glasses was, as always, seamless and thorough. However, what truly sets this practice apart – and elevates them to a level I have rarely encountered – is the extraordinary kindness and generosity they showed to a 10-year-old child from an underprivileged background. On 15 December 2025, I brought my housekeeper's daughter for an eye test, knowing her eyesight was severely impaired and that glasses were urgently needed but unaffordable for her family. From the moment we arrived, the entire team was unbelievably welcoming, patient, and invested in her well-being. Optometrist Karla stands out as an absolute gem: kind, friendly, caring, patient, courteous, and highly professional. She went far beyond expectations by contacting her colleague Sam (from another practice) who came in specially to perform a cycloplegic refraction in Rosebank – and waived the fee entirely. The generous owner, Chetan, provided an additional pair of glasses completely complimentary, ensuring the child received two high-quality frames with the best lenses, plus two bottles of lens cleaner, a beautiful cloth, and two sturdy cases. Every staff member – without exception – was friendly, accommodating, and genuinely concerned for the child. They invested real time and heart into making her feel special and supported. When she stepped out of the practice into the mall wearing her new glasses on 5 January 2026, her first word was "WOW!" – she was seeing the world clearly, in full colour, for the very first time. This moment was life-changing for her and her family. In a fast-paced city like Johannesburg, where such profound courtesy and compassion toward a child in need is rare, Erin's Optometrists demonstrated the truest expression of Ubuntu I have witnessed in years. It truly takes a village, and this team is building one, one act of kindness at a time. My heart is overflowing with gratitude. Words cannot fully express my thanks – Erin's is not just an optometry practice; it's a beacon of humanity. I recommend them without hesitation to everyone. Thank you, Karla, Chetan, Sam, and the entire incredible team!
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Ingrid P
1 reviews | Active since Jan 2020
8 Nov 2022, 15:18
Very bad service
I want to complain about about Alli Optometrist. I was sent from pillar to post. I am over 60. I went for an eye test. The test was so quick. I did not have a chance to say whether I could see through the lens. Later I received my glasses and told them I can't see. I was treated very very bad. I would not recommend anybody to do business with them. Contact me on 0760526016. I was only given back half of my payment. They are very rude.
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Ingrid P
1 reviews | Active since Jan 2020
8 Nov 2022, 15:18
Very bad service
I want to complain about about Alli Optometrist. I was sent from pillar to post. I am over 60. I went for an eye test. The test was so quick. I did not have a chance to say whether I could see through the lens. Later I received my glasses and told them I can't see. I was treated very very bad. I would not recommend anybody to do business with them. Contact me on 0760526016. I was only given back half of my payment. They are very rude.
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Hugo L
1 reviews | Active since Jan 2020
9 Feb 2020, 05:39
Erin's optometrist Rosebank *** offers to young girls
Be careful of the owner of Erin's Rosebank "Chetan" , he offers the young girls that work there between 3 to 5k to have *** with them while they promote or work there
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Chris B
1 reviews | Active since Jan 2020
19 Jan 2016, 08:18
Bad attitude because of innocent wrong number
I realise that Erin's Bedforview probably gets many calls from people trying to get through to Erin's in Rosebank but that doesn't call for being short or abrasive with customers. I called Erin's Bedfordview today mistakenly looking for the Rosebank optometrist. The lady that answered the phone was short and impatient with me. Frankly I couldn't care less how irritating it is that they share a name with another company. That is not my problem. However because of thier rudeness I will never use thier services and will actively go out of my way to tell everyone that will listen to me to avoid their business because in my opinion they behave like petulant children to potential customers. <br> <br> Erin's in Rosebank however is excellent and I couldn't recomend them enough
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Chris B
1 reviews | Active since Jan 2020
19 Jan 2016, 08:18
Bad attitude because of innocent wrong number
I realise that Erin's Bedforview probably gets many calls from people trying to get through to Erin's in Rosebank but that doesn't call for being short or abrasive with customers. I called Erin's Bedfordview today mistakenly looking for the Rosebank optometrist. The lady that answered the phone was short and impatient with me. Frankly I couldn't care less how irritating it is that they share a name with another company. That is not my problem. However because of thier rudeness I will never use thier services and will actively go out of my way to tell everyone that will listen to me to avoid their business because in my opinion they behave like petulant children to potential customers. <br> <br> Erin's in Rosebank however is excellent and I couldn't recomend them enough
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