ES
Ekurhuleni Siyakhokha
Unclaimed Business
Government & Ombudsman Services|2.3|3 Reviews (last 12 months)|This business does not respond to reviews
ES
Ekurhuleni Siyakhokha
Unclaimed Business
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#5
in Government & Ombudsman Services
NPS Score
0
Recommended: Unlikely
Review Distribution
2.3|3 Reviews
Jun '25 - May '26
5(50%)
4(0%)
3(0%)
2(0%)
1(50%)
5(50%)
4(0%)
3(0%)
2(0%)
1(50%)
Frequently Asked Questions About Ekurhuleni Siyakhokha
Ekurhuleni Siyakhokha has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. Hellopeter has tracked Ekurhuleni Siyakhokha across 3 total reviews. How is the TrustIndex calculated? →
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSO
Sarah O'Donnell
1 reviews | Active since Jan 2020
3 Feb 2026, 10:56
E-SIYAKHOKHA EKURHULENI
I had to give them one star but it should have been minus. They never allocate funds or update statements on time. When you call you get a different person with a different answer and a different attitude each time. It takes 48 hours for them to respond to an email. What kind of service is that?? Frustrated and disappointed. What a mess. It's also pointless making an official complaint as they don't bother taking any accountability
Helpful (0)
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Sarah O'Donnell
1 reviews | Active since Jan 2020
3 Feb 2026, 10:56
E-SIYAKHOKHA EKURHULENI
I had to give them one star but it should have been minus. They never allocate funds or update statements on time. When you call you get a different person with a different answer and a different attitude each time. It takes 48 hours for them to respond to an email. What kind of service is that?? Frustrated and disappointed. What a mess. It's also pointless making an official complaint as they don't bother taking any accountability
0
Replies (0)GvdB
Geneva van der Berg
1 reviews | Active since Jan 2020
11 Jul 2025, 07:18
Suzan Tlou is The BEST
I had an enquiry about my account and dreaded calling the support line because in most experiences, the support line never really offers support. I got connected to Suzan Tlou and what a delight that was. She was so sweet and she assisted me in no time with more things than I was even calling to ask about. Her telephone etiquette is phenomenal and her service was exceptional. If I could give her more than 5 starts I would.
Helpful (0)
|Replies (0)GvdB
Geneva van der Berg
1 reviews | Active since Jan 2020
11 Jul 2025, 07:18
Suzan Tlou is The BEST
I had an enquiry about my account and dreaded calling the support line because in most experiences, the support line never really offers support. I got connected to Suzan Tlou and what a delight that was. She was so sweet and she assisted me in no time with more things than I was even calling to ask about. Her telephone etiquette is phenomenal and her service was exceptional. If I could give her more than 5 starts I would.
0
Replies (0)NS
Neil S
1 reviews | Active since Jan 2020
26 May 2025, 11:03
Ekhuruleni accounts department
Despite paying municipal accounts on their platform on or before the 17th of the month they keep applying final notice changes. The accounts are only due on the 20th and have cleared my bank account before then. The level of incompetence by the accounts department of Ekhuruleni is pathetically poor
Helpful (0)
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Neil S
1 reviews | Active since Jan 2020
26 May 2025, 11:03
Ekhuruleni accounts department
Despite paying municipal accounts on their platform on or before the 17th of the month they keep applying final notice changes. The accounts are only due on the 20th and have cleared my bank account before then. The level of incompetence by the accounts department of Ekhuruleni is pathetically poor
0
Replies (0)