EC
Europa Cafe
Unclaimed Business
EC
Europa Cafe
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#14
in Restaurants & Food
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceDP
Dawie P
1 reviews | Active since Jan 2020
20 Sept 2021, 11:53
These are my dishes.
Delicious food and good service. and staff always makes me feel at home. Very lovely place. Atmosphere is great and they play good music ! Every once in a while you find a gem, one that fits just the right profile of great ambience, quality food and a neat nook away from the public eye
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Dawie P
1 reviews | Active since Jan 2020
20 Sept 2021, 11:53
These are my dishes.
Delicious food and good service. and staff always makes me feel at home. Very lovely place. Atmosphere is great and they play good music ! Every once in a while you find a gem, one that fits just the right profile of great ambience, quality food and a neat nook away from the public eye
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Candida W
1 reviews | Active since Jan 2020
26 Aug 2020, 05:41
A taste of staying safe!
Well organized and distanced tables to feel safe during time spent in this establishment. Great freshly prepared food. Professional friendly staff. A couple of fantastic specials, for the cash strapped, but looking to have a meal out.
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Candida W
1 reviews | Active since Jan 2020
26 Aug 2020, 05:41
A taste of staying safe!
Well organized and distanced tables to feel safe during time spent in this establishment. Great freshly prepared food. Professional friendly staff. A couple of fantastic specials, for the cash strapped, but looking to have a meal out.
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Henk C
1 reviews | Active since Jan 2020
5 Jan 2018, 10:14
Manager extremely rude
I often have breakfast at Europe in the Rosebank mall and always love their food. I ordered the “three tenors” breakfast this morning and was very disappointed- when my food was delivered I was trying to send a text and went outside (3 meters from my table) and was back at my table within 15 seconds). My food was cold -especially my bacon- I politely ( and I mean politely) spoke to the manager saying that I suppose they have pre made bacon and eggs and I reiterated that I always eat here and that the food has always been good - I said I don’t want any discounts but just a courstesy headsup to the manager, I think the bacon was pre made as it was cold. I spoke to him behind the brick counter and I was not even upset - it was more the fact the food always is so good and today it was cold - he immediately was upset and told me “ I should keep that to myself as it is not true” when I tried to contextualise he was very upset and kept on interrupting me- he had a very bad attitude towards me and I told him I am not upset , I just wanted to alert him to the fact that my food was cold - he said I spent the whole time on the phones - which I have not done - I did not make a single call as will be evident from my phone records. His attitude got even worse to the extend that when I ask him if he wishes me to leave he just kept quiet and ignored me - I then asked for the owners number to complain and he refused to divulge the number or for the owner to phone me . It was very unfortunate, I never once even raised my voice but he made it clear thT he does not believe me and said I caused my food to be cold by talking on the phone the whole time - no apology was given.
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Henk C
1 reviews | Active since Jan 2020
5 Jan 2018, 10:14
Manager extremely rude
I often have breakfast at Europe in the Rosebank mall and always love their food. I ordered the “three tenors” breakfast this morning and was very disappointed- when my food was delivered I was trying to send a text and went outside (3 meters from my table) and was back at my table within 15 seconds). My food was cold -especially my bacon- I politely ( and I mean politely) spoke to the manager saying that I suppose they have pre made bacon and eggs and I reiterated that I always eat here and that the food has always been good - I said I don’t want any discounts but just a courstesy headsup to the manager, I think the bacon was pre made as it was cold. I spoke to him behind the brick counter and I was not even upset - it was more the fact the food always is so good and today it was cold - he immediately was upset and told me “ I should keep that to myself as it is not true” when I tried to contextualise he was very upset and kept on interrupting me- he had a very bad attitude towards me and I told him I am not upset , I just wanted to alert him to the fact that my food was cold - he said I spent the whole time on the phones - which I have not done - I did not make a single call as will be evident from my phone records. His attitude got even worse to the extend that when I ask him if he wishes me to leave he just kept quiet and ignored me - I then asked for the owners number to complain and he refused to divulge the number or for the owner to phone me . It was very unfortunate, I never once even raised my voice but he made it clear thT he does not believe me and said I caused my food to be cold by talking on the phone the whole time - no apology was given.
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Anonymous
1 reviews | Active since Jan 2020
26 Nov 2016, 10:59
Appalling Service
<p>My Family and I went to have a late breakfast at Europa in Douglasdale this morning. We immediately started off with a bad start as we asked the manager if we could sit at another table and he just nodded, no greeting nothing. We ordered and waited at least an hour for our food. When the food arrived there was hardly any salmon on the bagel and eggs. Our waiteress Elma did not check up on us and we ordered water to which it never came. When paying the bill we were informed that the card machine doesnt work, yet we were not told this when we arrived. I had no cash on me and asked the manager if i could pay some now and come back and pay the rest. He got upset and said he will try the machine. The transaction went through and he just threw the receipt at me not telling me if it when through or not. I did not receiev an apology or anything. The manager is very rude, not friendly at all or helpful.Terrible way to start my day. My family and I will definitely not be returning.</p>
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Anonymous
1 reviews | Active since Jan 2020
26 Nov 2016, 10:59
Appalling Service
<p>My Family and I went to have a late breakfast at Europa in Douglasdale this morning. We immediately started off with a bad start as we asked the manager if we could sit at another table and he just nodded, no greeting nothing. We ordered and waited at least an hour for our food. When the food arrived there was hardly any salmon on the bagel and eggs. Our waiteress Elma did not check up on us and we ordered water to which it never came. When paying the bill we were informed that the card machine doesnt work, yet we were not told this when we arrived. I had no cash on me and asked the manager if i could pay some now and come back and pay the rest. He got upset and said he will try the machine. The transaction went through and he just threw the receipt at me not telling me if it when through or not. I did not receiev an apology or anything. The manager is very rude, not friendly at all or helpful.Terrible way to start my day. My family and I will definitely not be returning.</p>
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Anonymous
1 reviews | Active since Jan 2020
28 Sept 2016, 19:18
Daylight robbery
<p>A colleague and I dropped in at the Douglasd****branch today for a quick nibble. Noticing there was no Greek salad on the menu I was assured they would make a plan. I asked them to make half a plan as I only wanted half a Greek salad. My humor stopped there when we got the bill. R68 for half a Greek salad ..... R68.? Like hell no, call the Manager. Enter Jos****. Well sorry, you are just going to have to pay it. But it was such a small bowl and only four pieces of feta??? Daylight robbery I tell you, daylight flipping robbery. You ought to be ashamed of yourselves. I gave no objection to paying for a decant size portion but the portion I wa served was laughable at best.</p>
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Anonymous
1 reviews | Active since Jan 2020
28 Sept 2016, 19:18
Daylight robbery
<p>A colleague and I dropped in at the Douglasd****branch today for a quick nibble. Noticing there was no Greek salad on the menu I was assured they would make a plan. I asked them to make half a plan as I only wanted half a Greek salad. My humor stopped there when we got the bill. R68 for half a Greek salad ..... R68.? Like hell no, call the Manager. Enter Jos****. Well sorry, you are just going to have to pay it. But it was such a small bowl and only four pieces of feta??? Daylight robbery I tell you, daylight flipping robbery. You ought to be ashamed of yourselves. I gave no objection to paying for a decant size portion but the portion I wa served was laughable at best.</p>
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Meresinah N
1 reviews | Active since Jan 2020
26 Jul 2016, 11:20
waiters who run
<p>i was very disappointed and appalled by the service at Europa ****arney Mall. As my friend and i entered there were 3 ladies standing by the entrance the minute they saw us they ran away and pretended they couldnt see us. Another white guy came in and the 3 ladies neraly fell on each other trying to service him.</p> <p> </p> <p>Now my question is Dids management say that white people are more superior than the black people where would they get it to behave in such a manner. Even as i called the manager he seemed to defend them.</p> <p> </p> <p>Really was not happy with the waiters this was around 12.40pm on Tuesday. This is being judged by the colour of my skin.</p> <p> </p>
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Meresinah N
1 reviews | Active since Jan 2020
26 Jul 2016, 11:20
waiters who run
<p>i was very disappointed and appalled by the service at Europa ****arney Mall. As my friend and i entered there were 3 ladies standing by the entrance the minute they saw us they ran away and pretended they couldnt see us. Another white guy came in and the 3 ladies neraly fell on each other trying to service him.</p> <p> </p> <p>Now my question is Dids management say that white people are more superior than the black people where would they get it to behave in such a manner. Even as i called the manager he seemed to defend them.</p> <p> </p> <p>Really was not happy with the waiters this was around 12.40pm on Tuesday. This is being judged by the colour of my skin.</p> <p> </p>
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MOJALEFA M
1 reviews | Active since Jan 2020
10 Jul 2016, 19:58
selected as a prize winner in a castle lite promotion but was disqualified without proper act
<p>Good day,</p> <p> </p> <p>I trust that you are well,</p> <p> </p> <p>I would like to advice you of the following that happened at europa cafe in pretoria sunnyside on the 10 th of july,</p> <p> </p> <p>As i entered at the business (club) that sells beverages and entertainment i was approached by two woman wearing black that were responsible in entering people in a castle lite competition in which a person would qualify if you bought a bucket of castle lite of which i did.</p> <p> </p> <p>One of the ladies took down my name, surname and cellphone numbers and adviced me that a draw would be made around 10pm on the night to anounce the lucky winner of which i gave her all my details as i asked her what would happen if im not present at the time of the announcement and she replied by saying the winner would be called thats why cellphone numbers are taken.</p> <p> </p> <p>As the night went by my name was announced as the lucky winner and when i arrived at the announcer to claim my prize the announcer actually announced to confirm if mojalefa is present and at the time before he announced the winner for the second time I came right before his very eyes waving at him to confirm that I am the winner but instead ignored me and showed me with actions that he will not consider me and to only announce another winner instead of me. I was simply heart broken as I was announced as a winner but coming to claim my prize than another person to be announced right before my very eyes. I requested the manger of the place but the manger was not very helpfull towards me and told me that its a loose rwgardless of my explaination to him and that i was the lucky winner.</p> <p> </p> <p>I am righting to you as an unhappy customer of europa cafe based in pretoria of the unfair treatment that i have received and trust that whats deserving to me shall be recieved. And please take note of the fact that there are cameras in the place to visualy show you evidence of what im telling you.</p> <p> </p> <p>I trust that this message treats you well,</p> <p> </p> <p>Kind regards</p> <p>Mojalefa mokhele</p>
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MOJALEFA M
1 reviews | Active since Jan 2020
10 Jul 2016, 19:58
selected as a prize winner in a castle lite promotion but was disqualified without proper act
<p>Good day,</p> <p> </p> <p>I trust that you are well,</p> <p> </p> <p>I would like to advice you of the following that happened at europa cafe in pretoria sunnyside on the 10 th of july,</p> <p> </p> <p>As i entered at the business (club) that sells beverages and entertainment i was approached by two woman wearing black that were responsible in entering people in a castle lite competition in which a person would qualify if you bought a bucket of castle lite of which i did.</p> <p> </p> <p>One of the ladies took down my name, surname and cellphone numbers and adviced me that a draw would be made around 10pm on the night to anounce the lucky winner of which i gave her all my details as i asked her what would happen if im not present at the time of the announcement and she replied by saying the winner would be called thats why cellphone numbers are taken.</p> <p> </p> <p>As the night went by my name was announced as the lucky winner and when i arrived at the announcer to claim my prize the announcer actually announced to confirm if mojalefa is present and at the time before he announced the winner for the second time I came right before his very eyes waving at him to confirm that I am the winner but instead ignored me and showed me with actions that he will not consider me and to only announce another winner instead of me. I was simply heart broken as I was announced as a winner but coming to claim my prize than another person to be announced right before my very eyes. I requested the manger of the place but the manger was not very helpfull towards me and told me that its a loose rwgardless of my explaination to him and that i was the lucky winner.</p> <p> </p> <p>I am righting to you as an unhappy customer of europa cafe based in pretoria of the unfair treatment that i have received and trust that whats deserving to me shall be recieved. And please take note of the fact that there are cameras in the place to visualy show you evidence of what im telling you.</p> <p> </p> <p>I trust that this message treats you well,</p> <p> </p> <p>Kind regards</p> <p>Mojalefa mokhele</p>
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