Eurostyle Windows
1.7|10 reviews
ER
Eddie R
1 reviews | Active since Member
04 Apr 2023, 06:11
Stay away you have been warned
Stay away. Failed to deliver on time; 3 months late, then refused to give compliance certificate. So don’t get fooled by a good price, you will not get service. Good staff but bad management.
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Replies (53)Eurostyle Windows's replyOfficial
04 Apr 2023, 06:31Good day.
We gave a good and quality product. The job was delayed by a few weeks due to supply issues as well as the end-of-year rush and bottlenecking. The job was completed in good faith, and Mr. Eddie Redelinghuys was happy. We then courteously asked for final payment, which was denied as he requested that we first provide him with a COC. We replied that company policy is to receive outstanding payments first and then issue the COC. This is the norm in our industry. He then turned nasty and said he would report us to Hello Peter, which we feel is totally wrong and unfair.
We gave a good and quality product. The job was delayed by a few weeks due to supply issues as well as the end-of-year rush and bottlenecking. The job was completed in good faith, and Mr. Eddie Redelinghuys was happy. We then courteously asked for final payment, which was denied as he requested that we first provide him with a COC. We replied that company policy is to receive outstanding payments first and then issue the COC. This is the norm in our industry. He then turned nasty and said he would report us to Hello Peter, which we feel is totally wrong and unfair.
Best regards,
Eurostyle Windows's reply04 Apr 2023, 06:31
Official
Good day.
We gave a good and quality product. The job was delayed by a few weeks due to supply issues as well as the end-of-year rush and bottlenecking. The job was completed in good faith, and Mr. Eddie Redelinghuys was happy. We then courteously asked for final payment, which was denied as he requested that we first provide him with a COC. We replied that company policy is to receive outstanding payments first and then issue the COC. This is the norm in our industry. He then turned nasty and said he would report us to Hello Peter, which we feel is totally wrong and unfair.
We gave a good and quality product. The job was delayed by a few weeks due to supply issues as well as the end-of-year rush and bottlenecking. The job was completed in good faith, and Mr. Eddie Redelinghuys was happy. We then courteously asked for final payment, which was denied as he requested that we first provide him with a COC. We replied that company policy is to receive outstanding payments first and then issue the COC. This is the norm in our industry. He then turned nasty and said he would report us to Hello Peter, which we feel is totally wrong and unfair.
Best regards,