Everyshop
TrustIndex
0
Score
Ranking
#9
in Electronics & Technology
NPS Score
-100
Recommended: Unlikely
May '25 - Apr '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
To Whom It May Concern, I am writing to formally request a resolution regarding my order placed on September 20, 2025 Order Number: Despite receiving daily notifications from the courier stating that the order is "out for delivery," the delivery has not occurred. I have repeatedly attempted to contact your store via email and WhatsApp, and I have also lodged a formal complaint, but I have not received any response or update on the progress of my delivery. This delay is unacceptable, and I therefore request an immediate refund for this order. Should this matter not be resolved promptly, I will have no choice but to escalate the issue to relevant consumer protection authorities and consider pursuing further legal action. I expect your urgent attention to this matter and a confirmation of my refund without further delay. Sincerely, Bilaal Habib
1 reviews | Active since Jan 2020
To Whom It May Concern, I am writing to formally request a resolution regarding my order placed on September 20, 2025 Order Number: Despite receiving daily notifications from the courier stating that the order is "out for delivery," the delivery has not occurred. I have repeatedly attempted to contact your store via email and WhatsApp, and I have also lodged a formal complaint, but I have not received any response or update on the progress of my delivery. This delay is unacceptable, and I therefore request an immediate refund for this order. Should this matter not be resolved promptly, I will have no choice but to escalate the issue to relevant consumer protection authorities and consider pursuing further legal action. I expect your urgent attention to this matter and a confirmation of my refund without further delay. Sincerely, Bilaal Habib
1 reviews | Active since Jan 2020
On the 8th of July I ordered a Ultralink 4K Smart TV Box, they canceled it and claimed to be a system error, however I was not refunded as they say that the funds should automatically go back to my account. They told me to send a proof of payment knowing well I wont be able to retrieve it as they have not bank the transaction. Its been over a week now and they have not returned to me. Their number does not go through either. This company is a ****.
1 reviews | Active since Jan 2020
On the 8th of July I ordered a Ultralink 4K Smart TV Box, they canceled it and claimed to be a system error, however I was not refunded as they say that the funds should automatically go back to my account. They told me to send a proof of payment knowing well I wont be able to retrieve it as they have not bank the transaction. Its been over a week now and they have not returned to me. Their number does not go through either. This company is a ****.
1 reviews | Active since Jan 2020
****mers. I blame JDG for doing business with them. Bought items, they never got delivered, rightfully so I requested for a refund. Till this day, nothing. This matter might end up in court and also add the distress they've caused me to the case.
1 reviews | Active since Jan 2020
****mers. I blame JDG for doing business with them. Bought items, they never got delivered, rightfully so I requested for a refund. Till this day, nothing. This matter might end up in court and also add the distress they've caused me to the case.
1 reviews | Active since Jan 2020
These people will bully you with your own money...I returned a desk which came with incomplete parts. They only fetched the desk after 3 months and 2 weeks to be exact,then the next day they sent me a credit invoice and it's now 3 weeks without my refund, when I email them regarding my refund, they don't even respond, I'm not sure if one must wait for another 4 or 6 months to be refunded...these people owe me and they are clearly not prepared to refund me...
1 reviews | Active since Jan 2020
These people will bully you with your own money...I returned a desk which came with incomplete parts. They only fetched the desk after 3 months and 2 weeks to be exact,then the next day they sent me a credit invoice and it's now 3 weeks without my refund, when I email them regarding my refund, they don't even respond, I'm not sure if one must wait for another 4 or 6 months to be refunded...these people owe me and they are clearly not prepared to refund me...
1 reviews | Active since Jan 2020
Everyshop return of items non-existent. Item received 3 April 2024. Return request logged immediately on same day. Since then no acknowledgements. No reply to follow up emails. Call to call centre on 17 April (2 weeks later) resulted in confusion and then told that there was no such query. I quoted my order number AND the Return ID number. Was told no request had been logged. I read out the logged return request from screenshot. Was then placed on hold. Rather buy from Takealot! Avoid Everyshop!
1 reviews | Active since Jan 2020
Everyshop return of items non-existent. Item received 3 April 2024. Return request logged immediately on same day. Since then no acknowledgements. No reply to follow up emails. Call to call centre on 17 April (2 weeks later) resulted in confusion and then told that there was no such query. I quoted my order number AND the Return ID number. Was told no request had been logged. I read out the logged return request from screenshot. Was then placed on hold. Rather buy from Takealot! Avoid Everyshop!
1 reviews | Active since Jan 2020
This business needs to be closed, they no regard none whatsoever for consumers..it's a mission to to get your refund or replacing faulty goods, it's been 2 months now and still my refund hasn't been processed and I'm sitting with a faulty product I bought from them..I should have read the reviews before making a purchase..there's not even a physical store where you can return the goods yourself...they are a **** to be precise..Once they take your money they no longer have any business with you..I wonder if there's anyone who has gotten their refund back...I hope the consumer ombudsman will do something about this matter.
1 reviews | Active since Jan 2020
This business needs to be closed, they no regard none whatsoever for consumers..it's a mission to to get your refund or replacing faulty goods, it's been 2 months now and still my refund hasn't been processed and I'm sitting with a faulty product I bought from them..I should have read the reviews before making a purchase..there's not even a physical store where you can return the goods yourself...they are a **** to be precise..Once they take your money they no longer have any business with you..I wonder if there's anyone who has gotten their refund back...I hope the consumer ombudsman will do something about this matter.
1 reviews | Active since Jan 2020
had seen an add that they had put up of a cricut bundle (meaning with all the mats and stuff) for R6,999- and i made a purchase and after that i was told it was out of stock and below is the email i sent to the CPA who couldn't assist either. To Whom It May Concern Dear Sir/Madam My name is Thulani Majola from Orlando West in Soweto, I purchased a Cricut machine bundle from an online company called Everyshop.co.za which was advertised for R6,999 on Thursday afternoon. Before I had payed for the purchase I spoke to one of their consultants on their website’s chat button and ensured that the bundle included a Cricut Maker3 rather than a Cricut explorer3 and I was assured by the consultant that it was a Maker3 that was in the bundle and they even went on to reassure me of the one(1) year warranty. I received the package on Monday and to my surprise it was an explorer3 rather then the Maker3 as promised prior to me making the payment for this bundle, on the adverti*****t it clearly states that it’s a Maker3 in the bundle rather than an explorer. I have sent them messages enquiring about whether the chats with their consultants are backed up in the event something like this happens and they told me they don’t save the chats, I notified them about my unhappiness and me being unsatisfied with the purchase or rather what was sent, and they tell me they’re working on it, even after I had notified them of the urgency of the machine and when I asked them if I would get what I was promised, I will attach all the proof in this email, including a formal complaint and hope to get help as soon as you can. Thank you in advance Sincerely Thulani Lunga Majola
1 reviews | Active since Jan 2020
had seen an add that they had put up of a cricut bundle (meaning with all the mats and stuff) for R6,999- and i made a purchase and after that i was told it was out of stock and below is the email i sent to the CPA who couldn't assist either. To Whom It May Concern Dear Sir/Madam My name is Thulani Majola from Orlando West in Soweto, I purchased a Cricut machine bundle from an online company called Everyshop.co.za which was advertised for R6,999 on Thursday afternoon. Before I had payed for the purchase I spoke to one of their consultants on their website’s chat button and ensured that the bundle included a Cricut Maker3 rather than a Cricut explorer3 and I was assured by the consultant that it was a Maker3 that was in the bundle and they even went on to reassure me of the one(1) year warranty. I received the package on Monday and to my surprise it was an explorer3 rather then the Maker3 as promised prior to me making the payment for this bundle, on the adverti*****t it clearly states that it’s a Maker3 in the bundle rather than an explorer. I have sent them messages enquiring about whether the chats with their consultants are backed up in the event something like this happens and they told me they don’t save the chats, I notified them about my unhappiness and me being unsatisfied with the purchase or rather what was sent, and they tell me they’re working on it, even after I had notified them of the urgency of the machine and when I asked them if I would get what I was promised, I will attach all the proof in this email, including a formal complaint and hope to get help as soon as you can. Thank you in advance Sincerely Thulani Lunga Majola
1 reviews | Active since Jan 2020
Kindly note that I bought x3 Hisense Smart television sets 2x 40” and 1x 58” around July 2023 I have been experiencing a problem with the 58” sometimes when I switch it on it goes on and off and at times it would play without any problem, however when I switch it on the screen was just blank and the red sensor light underneath was flickering, I tried to switch it off and on again but the screen remained blank without a sound. I contacted Everyshop on the 8th of January 2024 for assistance. A Technician from Hisense was sent over to check, to which he said he didn't find fault, but the problem is continuing, he suggested that maybe the plugs are faulty, but other items are plugged in and working just fine. I have sent follow-up emails and haven't received any response or assistance.
1 reviews | Active since Jan 2020
Kindly note that I bought x3 Hisense Smart television sets 2x 40” and 1x 58” around July 2023 I have been experiencing a problem with the 58” sometimes when I switch it on it goes on and off and at times it would play without any problem, however when I switch it on the screen was just blank and the red sensor light underneath was flickering, I tried to switch it off and on again but the screen remained blank without a sound. I contacted Everyshop on the 8th of January 2024 for assistance. A Technician from Hisense was sent over to check, to which he said he didn't find fault, but the problem is continuing, he suggested that maybe the plugs are faulty, but other items are plugged in and working just fine. I have sent follow-up emails and haven't received any response or assistance.
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