Take Responsibility- Excellence Laundromat Unit 150 The Eden Cnr Wood &, Tryall Rd, Parklands North, Cape Town, 7441

Very Friendly service yet Stole My Clothes.

It was a mix up, where I got someone else’s clothes and they got mine.

I returned it the minute I noticed, yet mine took almost 3 weeks to be returned and the. Still Dirty.

Due to the long wait a free wash was offered of which I took, as it was offered. Some of the clothes were returned except for 2 items which I valued most.

I notified them of the 2 items and well I am still waiting. I thought I’d let it go but I can’t and won’t.

Their not taking any responsibility for the items whilst they admitted that the mix up was their fault, this due to a new employee who started with them around the time of the incident and messed it up.

I don’t want the items back, I now just want to be reimbursed for the items which they don’t want to do.

I’ve been sending several messages and well they just decided to not reply.

I’ve been understanding despite the weak excuses having the wait for my clothes. Time is what I will create to make sure everyone is aware of this.

How do you entrust a Laundromat with your clothes and then it gets missing and when you ask for the clothes they decide to not take responsibility as it is now lost into thin Air….

This will be 1 of Many Complaints that will follow and on a regular basis, if not daily… who’s to say maybe Every 2nd hour.

Its about the Principle and Taking Responsibility for your Negligence!!!

Mark my words, Mark Then Well, this is Only The Beginning of me committing my time to making sure people know that the smiles comes with Thievery.