EF
EXEL FINANCE
Unclaimed Business
EF
EXEL FINANCE
Unclaimed Business
22 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, EXEL FINANCE presents a sharply divided customer experience. Satisfied clients praise the debt rehabilitation program for reducing interest rates, lowering balances, and helping them become debt-free and credit-active again. Staff members like Onke and Aubrey are highlighted for professional, patient guidance. However, a significant number of customers report serious concerns including failure to pay creditors on time, poor communication, unresponsive phone lines, difficulty cancelling services, continued debit orders despite cancellation requests, and an allegedly invalid office address.
Performance(last 12 months):
TrustIndex
0
Ranking
#69
in Financial Services
NPS Score
-72
Recommended: Unlikely
Review Distribution
3.3|22 Reviews
Jun '25 - May '26
5(45.5%)
4(9.1%)
3(9.1%)
2(0%)
1(36.4%)
5(45.5%)
4(9.1%)
3(9.1%)
2(0%)
1(36.4%)
Frequently Asked Questions About EXEL FINANCE
Based on recent customer reviews, EXEL FINANCE presents a sharply divided customer experience. Satisfied clients praise the debt rehabilitation program for reducing interest rates, lowering balances, and helping them become debt-free and credit-active again. Staff members like Onke and Aubrey are highlighted for professional, patient guidance. However, a significant number of customers report serious concerns including failure to pay creditors on time, poor communication, unresponsive phone lines, difficulty cancelling services, continued debit orders despite cancellation requests, and an allegedly invalid office address.
EXEL FINANCE has a TrustIndex of 0 out of 10 on Hellopeter, based on 22 reviews in the last 12 months. Hellopeter has tracked EXEL FINANCE across 43 total reviews. How is the TrustIndex calculated? →
Recent reviews (22)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSR
Sive R
1 reviews | Active since Jan 2020
10 Mar 2026, 15:55
Happy client
Excellent service from Exel Finance I am seeing the difference, you just need to make sure that you honor your commitment as outlined. I some times get friendly call from the team just to make sure that I am not being harassed by creditors. Great job guys keep it up
Helpful (0)
|Replies (0)SR
Sive R
1 reviews | Active since Jan 2020
10 Mar 2026, 15:55
Happy client
Excellent service from Exel Finance I am seeing the difference, you just need to make sure that you honor your commitment as outlined. I some times get friendly call from the team just to make sure that I am not being harassed by creditors. Great job guys keep it up
0
Replies (0)PG
Pamela G
1 reviews | Active since Jan 2020
2 Mar 2026, 12:30
GREAT SERVICE
I recently joined EXEL FINANCE last year December right after I received my bonus, I wanted to save more from the money I had at that time. I made a good decision because I also have a lot of savings now after paying my accounts month end. I would suggest that you join this company, you will also see a big difference with your finances.
Helpful (0)
|Replies (0)PG
Pamela G
1 reviews | Active since Jan 2020
2 Mar 2026, 12:30
GREAT SERVICE
I recently joined EXEL FINANCE last year December right after I received my bonus, I wanted to save more from the money I had at that time. I made a good decision because I also have a lot of savings now after paying my accounts month end. I would suggest that you join this company, you will also see a big difference with your finances.
0
Replies (0)MK
KN
Khanyisile N
1 reviews | Active since Jan 2020
20 Feb 2026, 09:52
Happy Client
I joined Exel finance last year around June I was under another company I do not want to disclose the name I thought the company was going to assist me me since they promise me heaven and earth ,So exel Finance called me and told me about the Rehabilitation program ever since I joined them I saw the different to my account . Now to everyone out there who need assistance I believe Exel Finance is the best you won't regret it .
Helpful (0)
|Replies (0)KN
Khanyisile N
1 reviews | Active since Jan 2020
20 Feb 2026, 09:52
Happy Client
I joined Exel finance last year around June I was under another company I do not want to disclose the name I thought the company was going to assist me me since they promise me heaven and earth ,So exel Finance called me and told me about the Rehabilitation program ever since I joined them I saw the different to my account . Now to everyone out there who need assistance I believe Exel Finance is the best you won't regret it .
0
Replies (0)PG
Pamela G
1 reviews | Active since Jan 2020
18 Feb 2026, 13:21
GREAT SERVICE
Exel Finance helped me a lot last year, I received a call from them it felt like they knew how much I needed their help. I had accounts that I was paying but at same time I was on arias but that was nothing to them. They helped me exactly how they promised to.😊
Helpful (0)
|Replies (0)PG
Pamela G
1 reviews | Active since Jan 2020
18 Feb 2026, 13:21
GREAT SERVICE
Exel Finance helped me a lot last year, I received a call from them it felt like they knew how much I needed their help. I had accounts that I was paying but at same time I was on arias but that was nothing to them. They helped me exactly how they promised to.😊
0
Replies (0)CM
Chris M
1 reviews | Active since Jan 2020
17 Feb 2026, 09:11
Credit Active Again!
I was honestly at the point of cancelling my contract because I did not fully understand the process and felt uncertain. After speaking with Onke, everything was explained clearly and patiently, which completely changed my perspective. Today I am grateful that I did not walk away. The guidance and support I received helped me regain control of my finances, and I am now credit-active and debt-free again.
Helpful (0)
|Replies (0)CM
Chris M
1 reviews | Active since Jan 2020
17 Feb 2026, 09:11
Credit Active Again!
I was honestly at the point of cancelling my contract because I did not fully understand the process and felt uncertain. After speaking with Onke, everything was explained clearly and patiently, which completely changed my perspective. Today I am grateful that I did not walk away. The guidance and support I received helped me regain control of my finances, and I am now credit-active and debt-free again.
0
Replies (0)NM
SS
Sima S
1 reviews | Active since Jan 2020
14 Feb 2026, 10:34
****, ****, ****MERS
****mers, stay away dont answer or agree to anything.these people will call aggressively and promise to restructure your debt and that your credit score wont be affected. Then they put you under debt review and in my case the application was rejected by the bank. They then send a notice to the creditors that i was not co operating and did not pay whilst their application was rejected. Then they dont respond back and they dont remove the the flag on your credit report
Helpful (0)
|Replies (0)SS
Sima S
1 reviews | Active since Jan 2020
14 Feb 2026, 10:34
****, ****, ****MERS
****mers, stay away dont answer or agree to anything.these people will call aggressively and promise to restructure your debt and that your credit score wont be affected. Then they put you under debt review and in my case the application was rejected by the bank. They then send a notice to the creditors that i was not co operating and did not pay whilst their application was rejected. Then they dont respond back and they dont remove the the flag on your credit report
0
Replies (0)