E&
Exhaust & Tyre City
Unclaimed Business
E&
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceCH
Chantell H
1 reviews | Active since Jan 2020
12 Apr 2024, 13:04
Excellent Service
I want to thank Iwan for his excellent service. Usually if you are a woman you get treated like “Stupid”. I asked him to please explain how you determine the age of a tyre and he was so kind to explain to me in layman’s terms and really was so respectful of the question. Thank you so Much Iwan!
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Chantell H
1 reviews | Active since Jan 2020
12 Apr 2024, 13:04
Excellent Service
I want to thank Iwan for his excellent service. Usually if you are a woman you get treated like “Stupid”. I asked him to please explain how you determine the age of a tyre and he was so kind to explain to me in layman’s terms and really was so respectful of the question. Thank you so Much Iwan!
0
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Letitia C
1 reviews | Active since Jan 2020
12 Nov 2022, 07:43
Not trustworthy
Not a good experience, had to take my vehicle back a second time as the guys didnt do the balancing up to standard, vehicle steering shaking due to incorrect balancing. When they see it is a lady they take chances to find unecessary fault with the vehicle to make extra money!!! Not trustworthy at all. Won’t recommend them at all!!!
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Letitia C
1 reviews | Active since Jan 2020
12 Nov 2022, 07:43
Not trustworthy
Not a good experience, had to take my vehicle back a second time as the guys didnt do the balancing up to standard, vehicle steering shaking due to incorrect balancing. When they see it is a lady they take chances to find unecessary fault with the vehicle to make extra money!!! Not trustworthy at all. Won’t recommend them at all!!!
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Deodene W
1 reviews | Active since Jan 2020
24 Oct 2022, 18:11
Awesome service and great prices
We went there on Saturday and CJ assisted us. He was so friendly and helpful, even the other people working there was great. They provided great service and very competitive pricing - on top of it all they were so friendly towards my kids and showed them how things and done. Will highly recommend them!!
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Deodene W
1 reviews | Active since Jan 2020
24 Oct 2022, 18:11
Awesome service and great prices
We went there on Saturday and CJ assisted us. He was so friendly and helpful, even the other people working there was great. They provided great service and very competitive pricing - on top of it all they were so friendly towards my kids and showed them how things and done. Will highly recommend them!!
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BM
Balo M
1 reviews | Active since Jan 2020
10 Aug 2018, 13:59
Bunch of cheats
Bunch of cheats... the intial quotation and the invoice have different pricing and their total costs is the same. The claim to do some part changings and they actually dont do it. Careful when you do business with them.
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Balo M
1 reviews | Active since Jan 2020
10 Aug 2018, 13:59
Bunch of cheats
Bunch of cheats... the intial quotation and the invoice have different pricing and their total costs is the same. The claim to do some part changings and they actually dont do it. Careful when you do business with them.
0
Replies (0)MQ
Mhlobo Q
1 reviews | Active since Jan 2020
14 Feb 2018, 13:58
New Tyre Burst bad service
I bought a new set of tyres from the above mentioned retailer, Exhaust&tyre city on garsfontein road, as per recommendation from the salesman,Justin ****ian, I chose a set of new pirelli scorpion A/T 265/65/R17 tyres. Above and beyond that I was informed that my shocks were damaged and needed to also change those of which I did because its all for safety and longevity of the new tyres and car as a whole. I informed them i would be taking a trip and hope this brand will serve me well, of which they swore it would be the better experience as compared to the previous tyre brand I had on, Continental A/T 265/R17. I took off and went on my trip the following day(day after I had my tyres fitted) , left for the Eastern Cape, excited to test out this recommended tyre, pirelli scorpion atr. After Middleburg, en route Graaf Reniet, through the mountain passes I watched my rear right tyre blow up and disintegrate, of which I quickly pulled over in shock, not because I had a tyre burst but HOW CAN A BRAND NEW PIRELLI TYRE BURST LIKE THAT, NOT HAVING EVEN DONE 1000KM YET??????? I immediately sent the retail distributor images of what had happened and got a response the Monday. I was informed that pirelli would send a rep to get the tyre so a test could be conducted, after I had to call them to check what would happen. I then was told to wait until Wednesday so pirelli could go through their process. Today (Wednesday), after calling AGAIN( not getting any feedback as I was informed they would do so), I'm told that before end of business pirelli would contact me. I get an email, from a Mark Eatwell, saying that based on the IMAGES I has sent (mind you I was informed by Justin from Exhaust&Tyre city that my tyre would be fetched so the process could be done and that pirelli was compiling a report and would call me) "The exact cause of the rapid deflation cannot be investigated considering the condition of the tyre. The tyre has been totally destroyed by runflat." I then responded asking what that meant exactly, zero response. I then proceed to contact Mark from pirelli and he says that I need to get the tyre to them so they can to tests on it, total contradiction to what he had sent via email. He then proceeds to say I must simply get a new tyre , at my own accord. Their reps aren't allowed to take decisions regarding tyre claims, of which that wasn't the question at hand. ( I asked if aren't they supposed to take the tyre as I was informed by Justin from Exhaust&tyre city they would and pirelli would tend to the matter at hand) I am already disappointed at the way pirelli handles their customer care, very poor. Now I must buy another tyre and live with it, meaning Exhaust &tyre city have removed themselves from the equation going by how Justin Kilian has not responded once to my emails on Wednesday but I had to call him to get feedback regarding the matter, meaning that once a customer pays they do not care one bit for when there's a problem they should assist. I will never but another pirelli tyre again for any of my vehicles because it is a sub par service delivering company in RSA and going by how it handled on the road it is not worth the consideration. I will not be buying any product or service Exhaust&tyre city in garsfontein pretoria ever again because they didn't even bother to update me as a client who went by their recommendation and one who has a problem with a brand they sold to. Both companies have beyond disappointed me as a client as a whole, they have the worst after sales service.
Helpful (0)
|Replies (0)MQ
Mhlobo Q
1 reviews | Active since Jan 2020
14 Feb 2018, 13:58
New Tyre Burst bad service
I bought a new set of tyres from the above mentioned retailer, Exhaust&tyre city on garsfontein road, as per recommendation from the salesman,Justin ****ian, I chose a set of new pirelli scorpion A/T 265/65/R17 tyres. Above and beyond that I was informed that my shocks were damaged and needed to also change those of which I did because its all for safety and longevity of the new tyres and car as a whole. I informed them i would be taking a trip and hope this brand will serve me well, of which they swore it would be the better experience as compared to the previous tyre brand I had on, Continental A/T 265/R17. I took off and went on my trip the following day(day after I had my tyres fitted) , left for the Eastern Cape, excited to test out this recommended tyre, pirelli scorpion atr. After Middleburg, en route Graaf Reniet, through the mountain passes I watched my rear right tyre blow up and disintegrate, of which I quickly pulled over in shock, not because I had a tyre burst but HOW CAN A BRAND NEW PIRELLI TYRE BURST LIKE THAT, NOT HAVING EVEN DONE 1000KM YET??????? I immediately sent the retail distributor images of what had happened and got a response the Monday. I was informed that pirelli would send a rep to get the tyre so a test could be conducted, after I had to call them to check what would happen. I then was told to wait until Wednesday so pirelli could go through their process. Today (Wednesday), after calling AGAIN( not getting any feedback as I was informed they would do so), I'm told that before end of business pirelli would contact me. I get an email, from a Mark Eatwell, saying that based on the IMAGES I has sent (mind you I was informed by Justin from Exhaust&Tyre city that my tyre would be fetched so the process could be done and that pirelli was compiling a report and would call me) "The exact cause of the rapid deflation cannot be investigated considering the condition of the tyre. The tyre has been totally destroyed by runflat." I then responded asking what that meant exactly, zero response. I then proceed to contact Mark from pirelli and he says that I need to get the tyre to them so they can to tests on it, total contradiction to what he had sent via email. He then proceeds to say I must simply get a new tyre , at my own accord. Their reps aren't allowed to take decisions regarding tyre claims, of which that wasn't the question at hand. ( I asked if aren't they supposed to take the tyre as I was informed by Justin from Exhaust&tyre city they would and pirelli would tend to the matter at hand) I am already disappointed at the way pirelli handles their customer care, very poor. Now I must buy another tyre and live with it, meaning Exhaust &tyre city have removed themselves from the equation going by how Justin Kilian has not responded once to my emails on Wednesday but I had to call him to get feedback regarding the matter, meaning that once a customer pays they do not care one bit for when there's a problem they should assist. I will never but another pirelli tyre again for any of my vehicles because it is a sub par service delivering company in RSA and going by how it handled on the road it is not worth the consideration. I will not be buying any product or service Exhaust&tyre city in garsfontein pretoria ever again because they didn't even bother to update me as a client who went by their recommendation and one who has a problem with a brand they sold to. Both companies have beyond disappointed me as a client as a whole, they have the worst after sales service.
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Anonymous
1 reviews | Active since Jan 2020
6 Jun 2017, 07:21
Never visit Exhaust&Tyre City
<p>NEVER BUYFROM EXHAUST&TYRE CITY MORELETA PLAZA OF YOU ARE EN-ROUTE!!</p> <p>They are most friendly and promise you the moon and the stars. </p> <p>To quote them AFTER I SPENT R13550.00 on tures "you have absolutely free alignment and balancing for life"</p> <p>BUT</p> <p>THE DONT TELL YOU ONLY AT THE MORELETTA BRANCH.</p> <p>They are without a doubt a company with the old old imagination....ahh it is a lady what does she know! </p> <p>I WILL NEVER REFER ANYBODY TO THEM AND I WILL SPREAD THE WORD ON FACEBOOK, RATHER PAY R100 per tyre at the competition, tha doing business with Exhaust&Tyre City.</p> <p>They know very well they never have to deliver "FREE BALANCING FOR LIFE" it is not worth while to travel a distance to have this done.</p> <p>NEVER VISIT EXHAUST&TYRE CITY A N D</p> <p>READ THE FINE PRINT......although I can still not find it on my Tax Invoice.</p>
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Anonymous
1 reviews | Active since Jan 2020
6 Jun 2017, 07:21
Never visit Exhaust&Tyre City
<p>NEVER BUYFROM EXHAUST&TYRE CITY MORELETA PLAZA OF YOU ARE EN-ROUTE!!</p> <p>They are most friendly and promise you the moon and the stars. </p> <p>To quote them AFTER I SPENT R13550.00 on tures "you have absolutely free alignment and balancing for life"</p> <p>BUT</p> <p>THE DONT TELL YOU ONLY AT THE MORELETTA BRANCH.</p> <p>They are without a doubt a company with the old old imagination....ahh it is a lady what does she know! </p> <p>I WILL NEVER REFER ANYBODY TO THEM AND I WILL SPREAD THE WORD ON FACEBOOK, RATHER PAY R100 per tyre at the competition, tha doing business with Exhaust&Tyre City.</p> <p>They know very well they never have to deliver "FREE BALANCING FOR LIFE" it is not worth while to travel a distance to have this done.</p> <p>NEVER VISIT EXHAUST&TYRE CITY A N D</p> <p>READ THE FINE PRINT......although I can still not find it on my Tax Invoice.</p>
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