ezDebt Solutions
Claimed Business
ezDebt Solutions
Claimed Business
31 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, ezDebt Solutions receives strong praise for individual consultants such as Tania, Judy, Thelma, and Zulfa, who are frequently highlighted for their professionalism, empathy, and dedication. Many clients express gratitude for being guided through the debt review process and achieving financial relief. However, a notable segment of negative reviews raises serious concerns about persistent phone harassment, alleged mismanagement of creditor payments, unresponsive portfolio managers, and difficulties removing debt review flags from credit records after cancellation.
Performance(last 12 months):
0Trustindex Rating
#69Ranked In Financial Services
171h 21mReply Time
23 NPSLikely
Replied to 63% of negative reviews
Reply time on negative reviews: 112 hours 23 min
TrustIndex
0
Ranking
#69
in Financial Services
Avg Reply
171h 21m
NPS Score
23
Recommended: Likely
Replied to 63% of negative reviews
Reply time on negative reviews: 112 hours 23 min
Review Distribution
3.9|31 Reviews
Jun '25 - May '26
5(71%)
4(3.2%)
3(0%)
2(0%)
1(25.8%)
5(71%)
4(3.2%)
3(0%)
2(0%)
1(25.8%)
Frequently Asked Questions About ezDebt Solutions
Based on recent customer reviews, ezDebt Solutions receives strong praise for individual consultants such as Tania, Judy, Thelma, and Zulfa, who are frequently highlighted for their professionalism, empathy, and dedication. Many clients express gratitude for being guided through the debt review process and achieving financial relief. However, a notable segment of negative reviews raises serious concerns about persistent phone harassment, alleged mismanagement of creditor payments, unresponsive portfolio managers, and difficulties removing debt review flags from credit records after cancellation.
ezDebt Solutions has a TrustIndex of 0 out of 10 on Hellopeter, based on 31 reviews in the last 12 months. They reply to 63% of negative reviews, typically within 112 hours 23 min. Hellopeter has tracked ezDebt Solutions across 435 total reviews. How is the TrustIndex calculated? →
Recent reviews (31)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceRC
WM
Wonderful M
1 reviews | Active since Jan 2020
19 Dec 2025, 09:16
Poor service and lack of accountability from Ezee Debt Co
I have asked for cancellation from this company, tried many times to contact the Debt counselor Ra'ees Evans even on WhatsApp. But since the 2/12025 no reply from her or anyone from the company.
Helpful (0)
|Replies (0)WM
Wonderful M
1 reviews | Active since Jan 2020
19 Dec 2025, 09:16
Poor service and lack of accountability from Ezee Debt Co
I have asked for cancellation from this company, tried many times to contact the Debt counselor Ra'ees Evans even on WhatsApp. But since the 2/12025 no reply from her or anyone from the company.
0
Replies (0)WM
Wonderful M
1 reviews | Active since Jan 2020
15 Dec 2025, 07:36
Please clear my name and remove me from debt review I don't want to be associated with you
Consultants from Ezee Debt Co call clients under false pretense to help them recalculate their supposed high interest as an NCR initiative. But they place you under debt review and then they give you the run around when you request for them to cancel the ***** application. "Calls are recorded for quality and security purposes" but it doesn't help the consumer. dc@ezdebtco.co.za. NCRDC4270. 0212764053, WhatsApp:0839282021
Helpful (0)
|Replies (0)WM
Wonderful M
1 reviews | Active since Jan 2020
15 Dec 2025, 07:36
Please clear my name and remove me from debt review I don't want to be associated with you
Consultants from Ezee Debt Co call clients under false pretense to help them recalculate their supposed high interest as an NCR initiative. But they place you under debt review and then they give you the run around when you request for them to cancel the ***** application. "Calls are recorded for quality and security purposes" but it doesn't help the consumer. dc@ezdebtco.co.za. NCRDC4270. 0212764053, WhatsApp:0839282021
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
9 Dec 2025, 18:13
Don’t use Ezdebt solutions.
Just short of 5 years of paying off my debts with Ezdebt and not missing a single payment, I’ve been getting messages from my bank notifying me that the one of the accounts ezdebt is managing is in arrears. This is mismanagement of funds and also ******** - I have reported this matter to NCA as well as the CODC. These issues only occurred once I started receiving emails to make sure I don’t miss a debt review payment - it’s on debit order and goes off without failure and has done so since April 2021.
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
9 Dec 2025, 18:13
Don’t use Ezdebt solutions.
Just short of 5 years of paying off my debts with Ezdebt and not missing a single payment, I’ve been getting messages from my bank notifying me that the one of the accounts ezdebt is managing is in arrears. This is mismanagement of funds and also ******** - I have reported this matter to NCA as well as the CODC. These issues only occurred once I started receiving emails to make sure I don’t miss a debt review payment - it’s on debit order and goes off without failure and has done so since April 2021.
0
Replies (0)MJvH
Mr Jason van Heerden
1 reviews | Active since Jan 2020
8 Dec 2025, 13:08
Thelma and Judy are incredible
Thelma and Judy are incredible. Spectacular service, speed and professionalism.
Helpful (0)
|Replies (0)MJvH
Mr Jason van Heerden
1 reviews | Active since Jan 2020
8 Dec 2025, 13:08
Thelma and Judy are incredible
Thelma and Judy are incredible. Spectacular service, speed and professionalism.
0
Replies (0)WM
Wonderful M
1 reviews | Active since Jan 2020
5 Dec 2025, 06:53
Falsely placed under debt review by Ezee debt co, now they not cancelling my application
A consultant from Ezee debt co falsely placed me under debt review by pretending she is from NCR, she said they are only recalculating my interest from previous credit
Helpful (0)
|Replies (0)WM
Wonderful M
1 reviews | Active since Jan 2020
5 Dec 2025, 06:53
Falsely placed under debt review by Ezee debt co, now they not cancelling my application
A consultant from Ezee debt co falsely placed me under debt review by pretending she is from NCR, she said they are only recalculating my interest from previous credit
0
Replies (0)X
L
Luke
1 reviews | Active since Jan 2020
13 Nov 2025, 09:12
Miche Holworthy was amazing
Miche Holworthy was amazing. Handled my query within good time and was very professional and understanding about my request and advised me accordingly.Thanks for the brilliant service ⭐⭐⭐⭐⭐
Helpful (0)
|Replies (0)