

Family and Home (Pty) Ltd
TrustIndex
0
Ranking
#69
in Financial Services
NPS Score
0
Recommended: Unlikely
May '25 - Apr '26
Family and Home (Pty) Ltd has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Family and Home (Pty) Ltd across 32 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I was called by a broker representing this business the week before last and decided to sign up with Discovery Insure as my vehicles are currently insured with First for Women and Budget respectively. I already have medical aid with Discovery (my wife is on the oncology benefit) and decided to move my vehicle cover over as well. The broker assured me there would be no debit order going off of my account with my current insurers and that he would cancel my existing insurance on my behalf. I am sure you can imagine my unhappiness when both my current insurers and Discovery Insure debited my account. The net result is that my medical aid debit order bounced meaning neither my wife nor myself is currently covered in terms of our medical aid.
1 reviews | Active since Jan 2020
I was called by a broker representing this business the week before last and decided to sign up with Discovery Insure as my vehicles are currently insured with First for Women and Budget respectively. I already have medical aid with Discovery (my wife is on the oncology benefit) and decided to move my vehicle cover over as well. The broker assured me there would be no debit order going off of my account with my current insurers and that he would cancel my existing insurance on my behalf. I am sure you can imagine my unhappiness when both my current insurers and Discovery Insure debited my account. The net result is that my medical aid debit order bounced meaning neither my wife nor myself is currently covered in terms of our medical aid.
1 reviews | Active since Jan 2020
This insurance brokerage calls you daily when they want you to sign up with them. Once this is done they then ghost you and leave you on your own to sort things out. You are unable to get hold of anyone, and nobody takes accountability for the insurance portfolio that you would have just signed up for. This is by far the worst insurance brokerage firm that I dealt with in the last 30 years that I’ve been exposed to!
1 reviews | Active since Jan 2020
This insurance brokerage calls you daily when they want you to sign up with them. Once this is done they then ghost you and leave you on your own to sort things out. You are unable to get hold of anyone, and nobody takes accountability for the insurance portfolio that you would have just signed up for. This is by far the worst insurance brokerage firm that I dealt with in the last 30 years that I’ve been exposed to!
1 reviews | Active since Jan 2020
They are not assisting me in any way to a claim. They are rather ***** footing around. I took out comprehensive insurance on all my vehicles, inclusive of car hire, never was there any mention made of outbound insurance. I was snatched and grabbed on the 21 January 2024. Now I'm being told that I don't have outbound insurance. Were they mot supposed to inform about outbound insurance at inception? They specifically asked me whether I needed car hire, then why not ask about outbound insurance. It's the first time I heard about outbound insurance.
1 reviews | Active since Jan 2020
They are not assisting me in any way to a claim. They are rather ***** footing around. I took out comprehensive insurance on all my vehicles, inclusive of car hire, never was there any mention made of outbound insurance. I was snatched and grabbed on the 21 January 2024. Now I'm being told that I don't have outbound insurance. Were they mot supposed to inform about outbound insurance at inception? They specifically asked me whether I needed car hire, then why not ask about outbound insurance. It's the first time I heard about outbound insurance.
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