Do not stay at this hotel

Do not stay at this hotel. It’s advertised as a four star hotel, but my room had no air conditioning, no bar fridge, no water bottle for the night, no coffee or tea facilities. My room was on the bottom floor and I could hear the people staying in the room above me walking around and moving furniture all through the night. The breakfast was horrible and the coffee machine was broken. The setting or location of the hotel is beautiful and the swimming pool was amazing, The hotel is in serious need of a renovation and has the potential to be a five star hotel.