Ferndale on republic
Claimed Business
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
50
Recommended: Very Likely
Review Distribution
3.7|3 Reviews
May '25 - Apr '26
5(66.7%)
4(0%)
3(0%)
2(0%)
1(33.3%)
5(66.7%)
4(0%)
3(0%)
2(0%)
1(33.3%)
Frequently Asked Questions About Ferndale on republic
Ferndale on republic has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. Hellopeter has tracked Ferndale on republic across 16 total reviews. How is the TrustIndex calculated? →
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceV
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Pieter M
1 reviews | Active since Jan 2020
10 Aug 2025, 09:21
Bad customer service at Vodacom
I had a very bad experience when I went to VODACOM branch to ask for help to do a SIM swap the person helping me was very rude and arrogant and had no patience with me the shop was not busy at the time its not like they were busy but the attitude was very bad they did not want to help and told me lies about there system being down and I have to go to Cresta mall for assistance which was not necessary. They wasted my timeand my petrol going to Cresta Mall. I'm very unhappywith the service that I received and I will contact the manager of the branch in Ferdale on Monday.
Helpful (0)
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Pieter M
1 reviews | Active since Jan 2020
10 Aug 2025, 09:21
Bad customer service at Vodacom
I had a very bad experience when I went to VODACOM branch to ask for help to do a SIM swap the person helping me was very rude and arrogant and had no patience with me the shop was not busy at the time its not like they were busy but the attitude was very bad they did not want to help and told me lies about there system being down and I have to go to Cresta mall for assistance which was not necessary. They wasted my timeand my petrol going to Cresta Mall. I'm very unhappywith the service that I received and I will contact the manager of the branch in Ferdale on Monday.
0
Replies (0)V
JB
Janine B
1 reviews | Active since Jan 2020
27 Mar 2024, 06:39
DANGER AT FERNDALE ON REPUBLIC SHOPPING CENTRE
***WARNING DANGEROUS SECURITY GUARDS AT FERNDALE ON REPUBLIC*** A young man of 22 went to lunch with a friend at Ferndale on Republic, unfortunately on leaving he realized that his vehicle wouldn't start. He was planning on getting an Uber too get parts for it at Goldwagen not far from the centre so he could do a quick repair too get his car home safely. Philane - this is the so called Security Supervisor at the centre at this point decided that due to the fact that this young man was in a very vulnerable and already a little flustered position - NOT to help, but instead after aggressively questioning him at length, threatened him that should he leave his vehicle there he would call the police on this young man. Although the youngsters friend would remain with the vehicle, this was not acceptable too Philane. He continued to aggressively threaten and intimidate the boys for a considerable period of time. When I called the centre on Tuesday too find out who this security 'manager' he called himself was as I didn't have a name, Thabile (the lady who answered the phone) told me I could speak to Philane as he was the security supervisor and he might know about the incident as the CTA Security also report to him. I left a message and he called back. I asked him if he knew about the incident involving 2 boys and a broken down vehicle and he knew exactly what I was referring too as he was the infamous security 'manager' who 'DEALT' with the situation. He became verbally aggressive with me too, wouldn't let me speak and continued too scream like a pathetic 3 year old having a tantrum - could not hold up a civilized ADULT conversation and **** that he didn't threaten, intimidate or treat the boys aggressively. Then like any respectful adult, after his screaming fit threw the phone down in my ear. To anyone intending on visiting the centre, don't, you are not only at risk of a ******** there, the security are a bigger threat and one that you shouldn't be fearing but seeking help from in an emergency. The boys were visibly shaken by the threats, ************ and aggressiveness of Philane.
Helpful (0)
|Replies (0)JB
Janine B
1 reviews | Active since Jan 2020
27 Mar 2024, 06:39
DANGER AT FERNDALE ON REPUBLIC SHOPPING CENTRE
***WARNING DANGEROUS SECURITY GUARDS AT FERNDALE ON REPUBLIC*** A young man of 22 went to lunch with a friend at Ferndale on Republic, unfortunately on leaving he realized that his vehicle wouldn't start. He was planning on getting an Uber too get parts for it at Goldwagen not far from the centre so he could do a quick repair too get his car home safely. Philane - this is the so called Security Supervisor at the centre at this point decided that due to the fact that this young man was in a very vulnerable and already a little flustered position - NOT to help, but instead after aggressively questioning him at length, threatened him that should he leave his vehicle there he would call the police on this young man. Although the youngsters friend would remain with the vehicle, this was not acceptable too Philane. He continued to aggressively threaten and intimidate the boys for a considerable period of time. When I called the centre on Tuesday too find out who this security 'manager' he called himself was as I didn't have a name, Thabile (the lady who answered the phone) told me I could speak to Philane as he was the security supervisor and he might know about the incident as the CTA Security also report to him. I left a message and he called back. I asked him if he knew about the incident involving 2 boys and a broken down vehicle and he knew exactly what I was referring too as he was the infamous security 'manager' who 'DEALT' with the situation. He became verbally aggressive with me too, wouldn't let me speak and continued too scream like a pathetic 3 year old having a tantrum - could not hold up a civilized ADULT conversation and **** that he didn't threaten, intimidate or treat the boys aggressively. Then like any respectful adult, after his screaming fit threw the phone down in my ear. To anyone intending on visiting the centre, don't, you are not only at risk of a ******** there, the security are a bigger threat and one that you shouldn't be fearing but seeking help from in an emergency. The boys were visibly shaken by the threats, ************ and aggressiveness of Philane.
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Replies (0)CC
Clinton C
1 reviews | Active since Jan 2020
12 Mar 2024, 05:37
Expert in his field
There is a sales assistant working there called Brandon , what a remarkable guy, his knowledge willingness to help and sound advice is incredible, in my opinion this gentlemen should be a manager as he would lead a team perfectly, always a pleasure going there and being helped by him ... give that man a raise
Helpful (0)
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Clinton C
1 reviews | Active since Jan 2020
12 Mar 2024, 05:37
Expert in his field
There is a sales assistant working there called Brandon , what a remarkable guy, his knowledge willingness to help and sound advice is incredible, in my opinion this gentlemen should be a manager as he would lead a team perfectly, always a pleasure going there and being helped by him ... give that man a raise
0
Replies (0)AK
Angelique K
1 reviews | Active since Jan 2020
29 Nov 2023, 13:33
Best local mall
Ferndale on republic is the best local mall ever. Cool shops, amazing staff and service overall. Everything you want and need this mall has. Well managed and organized. Feels like a home away from home.
Helpful (0)
|Replies (0)AK
Angelique K
1 reviews | Active since Jan 2020
29 Nov 2023, 13:33
Best local mall
Ferndale on republic is the best local mall ever. Cool shops, amazing staff and service overall. Everything you want and need this mall has. Well managed and organized. Feels like a home away from home.
0
Replies (0)MB
JG