Finwell Debt Management
Claimed Business
Finwell Debt Management
Claimed Business
12 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Finwell Debt Management presents a sharply divided customer experience. Positive feedback highlights individual consultants such as Karabo, Lerato, and Thapelo for their helpfulness and sincere assistance, particularly with clearance certificate processes. However, a significant portion of customers report serious concerns, including unauthorized debits after contract cancellation, failure to pay creditors on time, poor communication, lack of transparency around payments, and ignored emails. Some customers also report being contacted despite never being clients, raising concerns about business practices.
Performance(last 12 months):
TrustIndex
0
Ranking
#69
in Financial Services
NPS Score
-50
Recommended: Unlikely
Review Distribution
2.7|12 Reviews
May '25 - Apr '26
5(36.4%)
4(0%)
3(0%)
2(0%)
1(63.6%)
5(36.4%)
4(0%)
3(0%)
2(0%)
1(63.6%)
Frequently Asked Questions About Finwell Debt Management
Based on recent customer reviews, Finwell Debt Management presents a sharply divided customer experience. Positive feedback highlights individual consultants such as Karabo, Lerato, and Thapelo for their helpfulness and sincere assistance, particularly with clearance certificate processes. However, a significant portion of customers report serious concerns, including unauthorized debits after contract cancellation, failure to pay creditors on time, poor communication, lack of transparency around payments, and ignored emails. Some customers also report being contacted despite never being clients, raising concerns about business practices.
Finwell Debt Management has a TrustIndex of 0 out of 10 on Hellopeter, based on 12 reviews in the last 12 months. Hellopeter has tracked Finwell Debt Management across 127 total reviews. How is the TrustIndex calculated? →
Recent reviews (12)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSW
JB
Jennifer B
1 reviews | Active since Jan 2020
10 Dec 2025, 11:35
Finwell Debt Management - AVOID AVOID AVOID
Finwell is a disastrous company. They happily take your money every month but fail to pay your creditors on time. Between Sophie Motuoa and Lebogang Seemane, their service has extremely bad. With the lack of transparency when it comes to payments, continuously giving ridiculous excuses and blatantly ignoring emails, my advise would be to avoid this company at all costs!
Helpful (0)
|Replies (0)JB
Jennifer B
1 reviews | Active since Jan 2020
10 Dec 2025, 11:35
Finwell Debt Management - AVOID AVOID AVOID
Finwell is a disastrous company. They happily take your money every month but fail to pay your creditors on time. Between Sophie Motuoa and Lebogang Seemane, their service has extremely bad. With the lack of transparency when it comes to payments, continuously giving ridiculous excuses and blatantly ignoring emails, my advise would be to avoid this company at all costs!
0
Replies (0)JB
Jennifer B
1 reviews | Active since Jan 2020
17 Nov 2025, 09:47
Finwell is a ****!
Bad service all round. Never pay creditors on time but make sure they take your money every month! When you phone to get answers they give you the run around! My advise avoid them completely!
Helpful (0)
|Replies (0)JB
Jennifer B
1 reviews | Active since Jan 2020
17 Nov 2025, 09:47
Finwell is a ****!
Bad service all round. Never pay creditors on time but make sure they take your money every month! When you phone to get answers they give you the run around! My advise avoid them completely!
0
Replies (0)N
S
RM
Relebogile M
1 reviews | Active since Jan 2020
25 Sept 2025, 04:51
😡😡😡😡
I want my money today you're nothing but a **** 😒 😕
Helpful (0)
|Replies (0)RM
Relebogile M
1 reviews | Active since Jan 2020
25 Sept 2025, 04:51
😡😡😡😡
I want my money today you're nothing but a **** 😒 😕
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
16 Sept 2025, 08:49
Finwell complaint
Finwell did not help me with debt review removal and i am not a client of them but yet they send me sms's about on payment to avoid legal collection. I am not the first person they did this to, there are other reviews like this. I never created an account with them.
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
16 Sept 2025, 08:49
Finwell complaint
Finwell did not help me with debt review removal and i am not a client of them but yet they send me sms's about on payment to avoid legal collection. I am not the first person they did this to, there are other reviews like this. I never created an account with them.
0
Replies (0)N