F
FitFlop
Unclaimed Business
F
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About FitFlop
FitFlop has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked FitFlop across 2 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
14 Jul 2025, 06:27
Charlatans
Bought a pair of slops and shoes but they weren’t a good fit - in fact the slops (surfers) are the hardest least comfortable slops I’ve ever worn. On returning them they refused to refund me and said that as they were sold for a discount they would not refund me. Instead they issued a gift card. Mom even sure of this is legal but they’ve even put an expiry date on the gift card. Their products are awful - where on earth did they get a reputation for making superior products. They’re in fact the opposite of this. Their selection is so small and the quality so disappointing that there’s nothing of theirs I want and will never purchase from them again. So I simply lose my money - how ethical is this? Even if it is a legal loophole that they have in fine print saying no refunds this shows mal fides in their approach to selling their products.
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
14 Jul 2025, 06:27
Charlatans
Bought a pair of slops and shoes but they weren’t a good fit - in fact the slops (surfers) are the hardest least comfortable slops I’ve ever worn. On returning them they refused to refund me and said that as they were sold for a discount they would not refund me. Instead they issued a gift card. Mom even sure of this is legal but they’ve even put an expiry date on the gift card. Their products are awful - where on earth did they get a reputation for making superior products. They’re in fact the opposite of this. Their selection is so small and the quality so disappointing that there’s nothing of theirs I want and will never purchase from them again. So I simply lose my money - how ethical is this? Even if it is a legal loophole that they have in fine print saying no refunds this shows mal fides in their approach to selling their products.
0
Replies (0)KP
Kim P
1 reviews | Active since Jan 2020
13 Mar 2015, 10:36
Smelly Fit Flops
I have tried to contact Fit Flop on a number of occasions, even via messenger on FB, only to get the run around on whom to talk to regarding the problem with my fit flops. I have emailed the requested email address and STILL NO ONE TALKS TO ME. I'm at a loss and horrified to spend that kind of money for this issue no to be dealt with!!! no one ever returns my calls either!! terrible service
Helpful (0)
|Replies (0)KP
Kim P
1 reviews | Active since Jan 2020
13 Mar 2015, 10:36
Smelly Fit Flops
I have tried to contact Fit Flop on a number of occasions, even via messenger on FB, only to get the run around on whom to talk to regarding the problem with my fit flops. I have emailed the requested email address and STILL NO ONE TALKS TO ME. I'm at a loss and horrified to spend that kind of money for this issue no to be dealt with!!! no one ever returns my calls either!! terrible service
0
Replies (0)