FH
Flamingo Holiday Flats
Unclaimed Business
FH
Flamingo Holiday Flats
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSM
Senzo M
1 reviews | Active since Jan 2020
1 Dec 2024, 09:03
Receptionist
Can I upload the pic ? Do you know this woman? She's very disrespectful ,arrogant she denied us the cash deposit. Called for the security saying we attacking her of which is not true obliviously,Flamingo never book that place you hot been in flames because of her
Helpful (0)
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Senzo M
1 reviews | Active since Jan 2020
1 Dec 2024, 09:03
Receptionist
Can I upload the pic ? Do you know this woman? She's very disrespectful ,arrogant she denied us the cash deposit. Called for the security saying we attacking her of which is not true obliviously,Flamingo never book that place you hot been in flames because of her
0
Replies (0)AJ
Austin J
1 reviews | Active since Jan 2020
9 Jan 2024, 18:12
Pay back my money
Subject: Urgent: Resolution Needed for Unresolved Refund and Cancellation Issue Dear Peach Short Stays I trust this email finds you well. My name is Austin, and I am writing to express my deep dissatisfaction with the recent experience I have encountered regarding my reservation. I have reached out to Booking.com multiple times, as advised by your team, concerning the refund for my cancelled reservation. Unfortunately, Booking.com has informed me that they have not yet received a response from your end regarding the refund. This situation is incredibly frustrating, as not only have I been charged a cancellation fee for a reservation that was cancelled on your end, but I am now forced to chase after my own money. This is both unprofessional and unacceptable. I kindly request immediate clarification on when the refund will be processed, as it has been over a month since this issue arose. I emphasize the urgency of this matter, and if it is not resolved promptly, I will be compelled to take further action to address this ongoing inconvenience. Moreover, I would like to inform you that I plan to share my experience on prominent review platforms such as Booking.com and Hellopeter, detailing the unsatisfactory service and the need for me to pursue my own refund. I appreciate your prompt attention to this matter and expect a resolution at the earliest. Your cooperation in resolving this issue is crucial to maintaining trust and customer satisfaction. Thank you for your understanding and prompt action. Sincerely, Austin Jaars +27 72 224 1631
Helpful (0)
|Replies (0)AJ
Austin J
1 reviews | Active since Jan 2020
9 Jan 2024, 18:12
Pay back my money
Subject: Urgent: Resolution Needed for Unresolved Refund and Cancellation Issue Dear Peach Short Stays I trust this email finds you well. My name is Austin, and I am writing to express my deep dissatisfaction with the recent experience I have encountered regarding my reservation. I have reached out to Booking.com multiple times, as advised by your team, concerning the refund for my cancelled reservation. Unfortunately, Booking.com has informed me that they have not yet received a response from your end regarding the refund. This situation is incredibly frustrating, as not only have I been charged a cancellation fee for a reservation that was cancelled on your end, but I am now forced to chase after my own money. This is both unprofessional and unacceptable. I kindly request immediate clarification on when the refund will be processed, as it has been over a month since this issue arose. I emphasize the urgency of this matter, and if it is not resolved promptly, I will be compelled to take further action to address this ongoing inconvenience. Moreover, I would like to inform you that I plan to share my experience on prominent review platforms such as Booking.com and Hellopeter, detailing the unsatisfactory service and the need for me to pursue my own refund. I appreciate your prompt attention to this matter and expect a resolution at the earliest. Your cooperation in resolving this issue is crucial to maintaining trust and customer satisfaction. Thank you for your understanding and prompt action. Sincerely, Austin Jaars +27 72 224 1631
0
Replies (0)RB
Revan B
1 reviews | Active since Jan 2020
4 Oct 2017, 12:40
Stay at Flamingo Holiday Flats your own risk!!
Flamingo Holiday Flats can be terrible! Don't pay up front as they will request! We were looking forward to our holiday for many months, but sadly we ended up at this venue. Not only did we have to leave after 2 days because we couldn't endure staying longer, the staff refused to refund our payment for the duration we were not going to be staying there. The owners also refused to even speak to us about our problem. The main problem is that you're unlikely to get any sleep, since loud noise and music is allowed. They'll say it isn't, but just try to get them to enforce it...they don't! Even when the music is off, the people talk and shout at each other right next to your bedroom! We couldn't sleep either of the nights we spent there. We phoned the after hours number, the security number (who didn't know where the venue was), and the police. All multiple times. After the first night we spoke to the staff, but the second night was just as bad, and it was a different set of guests. What makes it worse is that the staff told us it's a typical problem with their guests of a certain skin color...I felt that comment unnecessary, and our problem was not initially even caused by their favorite accused anyway! Additionally the TV signal is terrible, the curtains are damaged, the BBQ is dilapidated and if you want air conditioning be prepared to pay R 50 extra per day. Hope that everything actually works out well for you, cause you won't get any of your money back.
Helpful (0)
|Replies (0)RB
Revan B
1 reviews | Active since Jan 2020
4 Oct 2017, 12:40
Stay at Flamingo Holiday Flats your own risk!!
Flamingo Holiday Flats can be terrible! Don't pay up front as they will request! We were looking forward to our holiday for many months, but sadly we ended up at this venue. Not only did we have to leave after 2 days because we couldn't endure staying longer, the staff refused to refund our payment for the duration we were not going to be staying there. The owners also refused to even speak to us about our problem. The main problem is that you're unlikely to get any sleep, since loud noise and music is allowed. They'll say it isn't, but just try to get them to enforce it...they don't! Even when the music is off, the people talk and shout at each other right next to your bedroom! We couldn't sleep either of the nights we spent there. We phoned the after hours number, the security number (who didn't know where the venue was), and the police. All multiple times. After the first night we spoke to the staff, but the second night was just as bad, and it was a different set of guests. What makes it worse is that the staff told us it's a typical problem with their guests of a certain skin color...I felt that comment unnecessary, and our problem was not initially even caused by their favorite accused anyway! Additionally the TV signal is terrible, the curtains are damaged, the BBQ is dilapidated and if you want air conditioning be prepared to pay R 50 extra per day. Hope that everything actually works out well for you, cause you won't get any of your money back.
0
Replies (0)