Flora Auto Clinic
Verified Business
Flora Auto Clinic
Verified Business
27 Reviews (last 12 months)
Responds in 116 hours 35 min
AI Review Summary
Based on recent customer reviews, Flora Auto Clinic receives strong praise for professional panel beating and repair work, with customers frequently highlighting outstanding communication, timely updates, and staff members like Kobus, Eloise, and Bongani by name. Many customers describe the workmanship as excellent and appreciate the team going the extra mile. However, a notable cluster of negative reviews raises serious concerns about poor workmanship on mechanical repairs, unauthorized procedures, unexpected charges, lack of accountability, and difficulty resolving disputes, suggesting inconsistency between their bodywork and mechanical service quality.
Performance(last 12 months):
0Trustindex Rating
#44Ranked In Automotive
116h 35mReply Time
-17 NPSUnlikely
Replied to 62% of negative reviews
Reply time on negative reviews: 91 hours 3 min
TrustIndex
0
Ranking
#44
in Automotive
Avg Reply
116h 35m
NPS Score
-17
Recommended: Unlikely
Replied to 62% of negative reviews
Reply time on negative reviews: 91 hours 3 min
Review Distribution
3.1|27 Reviews
May '25 - Apr '26
5(50%)
4(3.9%)
3(0%)
2(3.9%)
1(42.3%)
5(50%)
4(3.9%)
3(0%)
2(3.9%)
1(42.3%)
Frequently Asked Questions About Flora Auto Clinic
Based on recent customer reviews, Flora Auto Clinic receives strong praise for professional panel beating and repair work, with customers frequently highlighting outstanding communication, timely updates, and staff members like Kobus, Eloise, and Bongani by name. Many customers describe the workmanship as excellent and appreciate the team going the extra mile. However, a notable cluster of negative reviews raises serious concerns about poor workmanship on mechanical repairs, unauthorized procedures, unexpected charges, lack of accountability, and difficulty resolving disputes, suggesting inconsistency between their bodywork and mechanical service quality.
Flora Auto Clinic has a TrustIndex of 0 out of 10 on Hellopeter, based on 27 reviews in the last 12 months. They reply to 62% of negative reviews, typically within 91 hours 3 min. Hellopeter has tracked Flora Auto Clinic across 214 total reviews. How is the TrustIndex calculated? →
Recent reviews (27)
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Dillin D
1 reviews | Active since Jan 2020
6 Mar 2026, 11:49
Got stuck next to th...
Got stuck next to the road my car was taken to flora auto clinic to have a look whats the issue with the car in minutes I got a call from them explaining me the issue and whats the proses of getting it fix and in no time I was mobile again!!!! HIGHLY RECOMMEND THANKS FOR THE AMAZING SERVICES
Helpful (0)
|Replies (0)DD
Dillin D
1 reviews | Active since Jan 2020
6 Mar 2026, 11:49
Got stuck next to th...
Got stuck next to the road my car was taken to flora auto clinic to have a look whats the issue with the car in minutes I got a call from them explaining me the issue and whats the proses of getting it fix and in no time I was mobile again!!!! HIGHLY RECOMMEND THANKS FOR THE AMAZING SERVICES
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