***** by FNB

FNB took an amount of R552.02 from my easy zero account referenced BYC without my concern and permission. According to them, I should be able to access the money from my Savings account. But the money is nowhere to be found in the savings account. I called the customer care line to retrieve the money that I urgently need for travelling, the Consultant Lindiwe hanged up on me without no solution. If our money is not safe at the banks, where must I put my money? FNB this is a serious case and I need my money ASAP.