Disappointed home owner

The most pathetic, disregardless and unprofessional team. I have moved into a brand new apartment and have maintainace issues in my apartment that needed attention to detail. I have communicated with the superiors in the company and they have done nothing but find unreasonable excuses as to why they cannot do there job. Now it has become my cost due to there unethical procedures and lack of interest in getting what should have been there job done initially. It does not make sense that there are items left incomplete in a new property. When I ask for information I am ignored. This company has been nothing but a pain and it's disappointing to know that such company is still been contracted to work as I believe I am not the only one with this issue. Very dissatisfied with the work and attitude from superiors that can't help fix there own mess.