FO
Focus on health
Unclaimed Business
FO
Focus on health
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Education & Training
#13NPS Score
-100Unlikely
Ranking
#13
in Education & Training
NPS Score
-100
Recommended: Unlikely
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceRW
SS
Stefany S
1 reviews | Active since Jan 2020
5 Nov 2024, 07:40
THREATENING SERVICE
I have been doing my CPD through FOH for the past 2 or 3 years. I no longer require their services; therefore, I cancelled it and followed up with another email to ensure it was cancelled. The lady emailed me back to indicate that it was successfully cancelled, and the amount was paid in full. However, this morning, I received an email from the accounts department with a lady enquiring about whether I had sent her proof of the cancellation. I forwarded the email, and she called me. During this call, she was not very kind; I said that it was an internal matter they needed to communicate on as I sorted it out from my side and was informed that it was successfully cancelled. I received a threatening email that I did not indicate I wanted to renew my service with them and that they would be handing me over for collection if I did not pay the amount. I received horrible service, and it was not handled professionally.
Helpful (0)
|Replies (0)SS
Stefany S
1 reviews | Active since Jan 2020
5 Nov 2024, 07:40
THREATENING SERVICE
I have been doing my CPD through FOH for the past 2 or 3 years. I no longer require their services; therefore, I cancelled it and followed up with another email to ensure it was cancelled. The lady emailed me back to indicate that it was successfully cancelled, and the amount was paid in full. However, this morning, I received an email from the accounts department with a lady enquiring about whether I had sent her proof of the cancellation. I forwarded the email, and she called me. During this call, she was not very kind; I said that it was an internal matter they needed to communicate on as I sorted it out from my side and was informed that it was successfully cancelled. I received a threatening email that I did not indicate I wanted to renew my service with them and that they would be handing me over for collection if I did not pay the amount. I received horrible service, and it was not handled professionally.
0
Replies (0)XJ
X J
1 reviews | Active since Jan 2020
8 Jul 2024, 05:30
Focus
Hello Peter I'm writing this review about Focus on health Cpd activity that they said I registered that im not aware as all these year the cpd activity are free .Promise from Focus on health called me to tell me i owe them. Please
Helpful (0)
|Replies (0)XJ
X J
1 reviews | Active since Jan 2020
8 Jul 2024, 05:30
Focus
Hello Peter I'm writing this review about Focus on health Cpd activity that they said I registered that im not aware as all these year the cpd activity are free .Promise from Focus on health called me to tell me i owe them. Please
0
Replies (0)