I ordered my Purple Shimmer Weightlifting belt on the 30th of April 2025

I ordered my Purple Shimmer Weightlifting belt on the 30th of April 2025. I paid the amount of R 805.00 and recieved my confimation email from PayFast that the payment was successful, that was the only mail I recieved regarding my order I called 4 times after that, and with each call he had excuses, it's the 14th of May and I still have not recieved my order, any response or my money back. They are a ****.