

Fouche Motors Vereening
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
****mers use this dealership details .I was ****med received sms for approval everything .paod a deposit via one of their agents .Told to psy for delivery by this agent kyle +27721526807 non existent car .Was told will gt my deposit .Same kyle was now Reggie .thet said they will pay back my deposit nothing awol .all of a sunday abdul has not paid my money back scsmmers .stay away they are ****s ****mers
1 reviews | Active since Jan 2020
****mers use this dealership details .I was ****med received sms for approval everything .paod a deposit via one of their agents .Told to psy for delivery by this agent kyle +27721526807 non existent car .Was told will gt my deposit .Same kyle was now Reggie .thet said they will pay back my deposit nothing awol .all of a sunday abdul has not paid my money back scsmmers .stay away they are ****s ****mers
1 reviews | Active since Jan 2020
I purchased a 2022 Volkswagen T-Cross 1.0 TSI Comfortline DSG at Fouche Motors Vereeniging, through MFC Vehicle Financing on Thursday the 17th of August 2023. I've been unfortunately met with a plethora of issues pertaining to the car that are a result of the deception of the dealership and non-disclosure of the actual state of the product I was sold. When I left the dealership on Thursday (17 Aug 2023), Mr Abdullah Choonara (Salesperson) had requested that I bring the car back so that it would be taken to VW for full checking. He had highlighted a Starter issue with the vehicle that would be resolved in the following week after I would have returned the vehicle. I noted this and agreed to bring it back. However, on Sunday the 20th of August (Three days after the purchase) the engine light of the car went on. Kindly see the attached picture titled IMG-20230820-WA0006.jpeg – Car Display Screen. I flagged this issue with Mr Thando Dubela (Independent representative who assisted with the vehicle deal and was a mediator between myself and Fouche Motors/Mr Abdullah). I re-emphasised to Mr Dubela that the car had a strange sound when it was started. The car had a loud noise mimicking that of a diesel-powered car whenever it was started. This loud sound was accompanied by a vibration to the whole vehicle. I brought to Mr Dubela's attention car brakes that seemed to have an issue. I also noted an irregular sound when one opened the rear left door of the car. When you open the door with the front passenger door closed, the door made this irregular sound. Mr Abdullah had mentioned that the car had previously been in a minor accident where just the front bumper was affected and only it needed replacing and had work done to it. He proceeded to show me where other alterations were made (mainly minor scratches). The issue of the door to me seemed to highlight and suggest an issue beyond the "minor accident" as Mr Abdullah had suggested. On Wednesday the 23rd of August 2023, the vehicle was taken to the Constantia Kloof VW branch where a diagnosis on the car was done and a report was drawn. Before proceeding with the fixing of the car, Mr Dubela called to confirm with Mr Abdullah whether they (VW Constantia Kloof) could proceed. Mr Abdullah said no, the car needed to be taken to Vereeniging where they had a VW warehouse/service dealership that they had a partnership with. It had been a back and forth with me being inconvenienced and left worried for my safety as the car I was issued seems to have faults beyond what was disclosed to me. Kindly see the attached the report from Constantia Kloof as evidence of the diagnosis that was done on the car. The report highlights a number of issues that were diagnosed ranging from Engine light, brake discs, wheel alignment, and complete replacement of exhaust bracket. I was sold a vehicle that had so many issues, issues that could have endangered my life or that of other road users. Fouche took the vehicle to VW Sasolburg (Vereeniging) where it was allegedly repaired. However, comparing the two diagnosis reports that were run, there are issues captured on the Constantia report that were never addressed like the engine light. Kindly see the attached Sasolburg report as evidence. I expressed my dismay to Mr Abdullah as a representative of Fouche and requested that we cancel the deal as I am not happy or comfortable with this car. The car I was sold is defective and not to the standard it should. The car started giving me issues three days after purchase and even after I had returned the vehicle to them. It is still defective. After my own private investigation on the car, I discovered that I was sold was a vehicle that was in major accident, written off and sold at Gobid PTY LTD a car salvage business. The car is a complete repaint and rebuild. I noted that parts of the vehicle were Red and not the turquoise/green that it is the original colour of the vehicle. Kindly see the attached evidence and link below of Gobid. https://za.linkedin.com/company/gobidonline I submitted a complaint to MFC on the 26th of August 2023. After a back and forth with the consultant I had been liaising with (Ms Sharon Mace), I was told the bank could not do anything. Kindly see the communication from the MFC Consultant. Following the bank’s failure to assist me in this process, I proceeded to pursue a case with the Motor Industry Ombudsman of South Africa where again the outcome was in favour of the dealership. I was told by the ombudsman that they could not support my expectations as the complainant. I have been sold a defective car; a car that gave me issues three days after purchase. This defective car was sold to me to the value of R436 000.00. This is very alarming for me as the vehicle I was sold was a complete repaint, a rebuild and a vehicle that was sold on auction and resold to me overpriced considering the conditions it had undergone. The ombudsman unfortunately ruled against me, and my claim was dismissed. I went further to lodge a complaint with the NCC on 12 December 2023 with reference, CC2023/12/1206. The NCC has not come back to me with feedback. On 09 April 2024 I took my vehicle in for servicing at VW McCarthy Menlyn where glaring issues were picked up by employees of VW. The employees highlighted the magnitude of the paint/spray job, highlighting “fish lines” that were visible on the vehicle. They proceeded to highlight the railings on the top of my vehicle’s roof. My car is a 1.0 L, for this reason, the original roof railings ought to be black and not silver. My vehicle has silver railings which do not belong to this make and model. This suggests that the vehicle had major modifications done to it, which allude to my assumption of the vehicle being in a major accident. Following this discovery, I conducted my own further investigation of the vehicle. I was able to get in contact with the previous owner of the vehicle, the same person who was involved in the accident with my vehicle (prior to my ownership). He gladly confirmed that the vehicle had been written off following his accident. Fouche Motors claimed that the vehicle had been in a minor accident. They refuted my claim that the vehicle had been written off, which is not the case. It is my belief that such information should have been fully disclosed to me. I am of the view if I was aware of this information, I would have not signed the deal with Fouche Motors. They have failed to exercise their due diligence and not acted in good faith when they sold the car to me. I signed an accident disclosure form where I was told that the car had been in a minor accident with just the front bumper replaced and a few scratches were painted. The former owner of the vehicle was more than happy to supply me with pictures of the accident and the Loss Settlement document titled “Finance House Signed AOL”. Kindly see the attached. As a remedy to the issues highlighted, I would like to have the vehicle purchase from Fouche Motors uplifted as this is a vehicle that is not the quality that was disclosed to me and it is not the standard or value the bank has financed it for. To date, the engine light of the vehicle keeps going on and off.
1 reviews | Active since Jan 2020
I purchased a 2022 Volkswagen T-Cross 1.0 TSI Comfortline DSG at Fouche Motors Vereeniging, through MFC Vehicle Financing on Thursday the 17th of August 2023. I've been unfortunately met with a plethora of issues pertaining to the car that are a result of the deception of the dealership and non-disclosure of the actual state of the product I was sold. When I left the dealership on Thursday (17 Aug 2023), Mr Abdullah Choonara (Salesperson) had requested that I bring the car back so that it would be taken to VW for full checking. He had highlighted a Starter issue with the vehicle that would be resolved in the following week after I would have returned the vehicle. I noted this and agreed to bring it back. However, on Sunday the 20th of August (Three days after the purchase) the engine light of the car went on. Kindly see the attached picture titled IMG-20230820-WA0006.jpeg – Car Display Screen. I flagged this issue with Mr Thando Dubela (Independent representative who assisted with the vehicle deal and was a mediator between myself and Fouche Motors/Mr Abdullah). I re-emphasised to Mr Dubela that the car had a strange sound when it was started. The car had a loud noise mimicking that of a diesel-powered car whenever it was started. This loud sound was accompanied by a vibration to the whole vehicle. I brought to Mr Dubela's attention car brakes that seemed to have an issue. I also noted an irregular sound when one opened the rear left door of the car. When you open the door with the front passenger door closed, the door made this irregular sound. Mr Abdullah had mentioned that the car had previously been in a minor accident where just the front bumper was affected and only it needed replacing and had work done to it. He proceeded to show me where other alterations were made (mainly minor scratches). The issue of the door to me seemed to highlight and suggest an issue beyond the "minor accident" as Mr Abdullah had suggested. On Wednesday the 23rd of August 2023, the vehicle was taken to the Constantia Kloof VW branch where a diagnosis on the car was done and a report was drawn. Before proceeding with the fixing of the car, Mr Dubela called to confirm with Mr Abdullah whether they (VW Constantia Kloof) could proceed. Mr Abdullah said no, the car needed to be taken to Vereeniging where they had a VW warehouse/service dealership that they had a partnership with. It had been a back and forth with me being inconvenienced and left worried for my safety as the car I was issued seems to have faults beyond what was disclosed to me. Kindly see the attached the report from Constantia Kloof as evidence of the diagnosis that was done on the car. The report highlights a number of issues that were diagnosed ranging from Engine light, brake discs, wheel alignment, and complete replacement of exhaust bracket. I was sold a vehicle that had so many issues, issues that could have endangered my life or that of other road users. Fouche took the vehicle to VW Sasolburg (Vereeniging) where it was allegedly repaired. However, comparing the two diagnosis reports that were run, there are issues captured on the Constantia report that were never addressed like the engine light. Kindly see the attached Sasolburg report as evidence. I expressed my dismay to Mr Abdullah as a representative of Fouche and requested that we cancel the deal as I am not happy or comfortable with this car. The car I was sold is defective and not to the standard it should. The car started giving me issues three days after purchase and even after I had returned the vehicle to them. It is still defective. After my own private investigation on the car, I discovered that I was sold was a vehicle that was in major accident, written off and sold at Gobid PTY LTD a car salvage business. The car is a complete repaint and rebuild. I noted that parts of the vehicle were Red and not the turquoise/green that it is the original colour of the vehicle. Kindly see the attached evidence and link below of Gobid. https://za.linkedin.com/company/gobidonline I submitted a complaint to MFC on the 26th of August 2023. After a back and forth with the consultant I had been liaising with (Ms Sharon Mace), I was told the bank could not do anything. Kindly see the communication from the MFC Consultant. Following the bank’s failure to assist me in this process, I proceeded to pursue a case with the Motor Industry Ombudsman of South Africa where again the outcome was in favour of the dealership. I was told by the ombudsman that they could not support my expectations as the complainant. I have been sold a defective car; a car that gave me issues three days after purchase. This defective car was sold to me to the value of R436 000.00. This is very alarming for me as the vehicle I was sold was a complete repaint, a rebuild and a vehicle that was sold on auction and resold to me overpriced considering the conditions it had undergone. The ombudsman unfortunately ruled against me, and my claim was dismissed. I went further to lodge a complaint with the NCC on 12 December 2023 with reference, CC2023/12/1206. The NCC has not come back to me with feedback. On 09 April 2024 I took my vehicle in for servicing at VW McCarthy Menlyn where glaring issues were picked up by employees of VW. The employees highlighted the magnitude of the paint/spray job, highlighting “fish lines” that were visible on the vehicle. They proceeded to highlight the railings on the top of my vehicle’s roof. My car is a 1.0 L, for this reason, the original roof railings ought to be black and not silver. My vehicle has silver railings which do not belong to this make and model. This suggests that the vehicle had major modifications done to it, which allude to my assumption of the vehicle being in a major accident. Following this discovery, I conducted my own further investigation of the vehicle. I was able to get in contact with the previous owner of the vehicle, the same person who was involved in the accident with my vehicle (prior to my ownership). He gladly confirmed that the vehicle had been written off following his accident. Fouche Motors claimed that the vehicle had been in a minor accident. They refuted my claim that the vehicle had been written off, which is not the case. It is my belief that such information should have been fully disclosed to me. I am of the view if I was aware of this information, I would have not signed the deal with Fouche Motors. They have failed to exercise their due diligence and not acted in good faith when they sold the car to me. I signed an accident disclosure form where I was told that the car had been in a minor accident with just the front bumper replaced and a few scratches were painted. The former owner of the vehicle was more than happy to supply me with pictures of the accident and the Loss Settlement document titled “Finance House Signed AOL”. Kindly see the attached. As a remedy to the issues highlighted, I would like to have the vehicle purchase from Fouche Motors uplifted as this is a vehicle that is not the quality that was disclosed to me and it is not the standard or value the bank has financed it for. To date, the engine light of the vehicle keeps going on and off.
1 reviews | Active since Jan 2020
I purchased a 2022 Volkswagen T-Cross 1.0 TSI Comfortline DSG at Fouche Motors Vereeniging, through MFC Vehicle Financing on Thursday the 17th of August 2023. I've been unfortunately met with a plethora of issues pertaining to the car that are a result of the deception of the dealership. When I left the dealership on Thursday (17 Aug 2023), The Sales Person whom had managed my vehicle deal requested that I bring the car back so that it would be taken to VW for a full check. He had highlighted a Starter issue with the vehicle that would be resolved in the following week after I would have returned the vehicle. I noted this and agreed to bring it back. However, on Sunday the 20th of August 2023 (Three days from purchase date) the engine light of the car went on. I flagged this issue with the dealership and I went on to pick up other issues. The car had a strange sound when it was started. The car had a loud noise mimicking that of a diesel powered car, whenever it was started. This loud sound was accompanied by a vibration to the whole vehicle. Above this, the brakes of the car were faulty. You needed to exert more pressure to get the car to come to a halt and they had a strange sound. I also noted an irregular sound when one opened the rear left door of the car. When you open the door with the front passenger door closed, the door makes this irregular sound. The rep from Fouche had mentioned that the car had previously been in a "minor" accident where just the front bumper was affected. The issue of the door, brakes and engine light to me seem to highlight and suggest an issue beyond the "minor accident" as the Fouche rep had suggested and captured. I requested for a Dekra report from The finance representative I was in contact with. He assured me that he would relay the message to the Sales Rep I have been in contact with. It has been a back and forth, only for me to receive the non-technical Dekra report on the 19th of September 2023. On Wednesday the 23rd of August 2023 (6 days after purchase), the vehicle was taken to the Constantia Kloof VW branch where a diagnosis on the car was done and a report was drawn highlighting a hard start, the engine light, a complete removal of the exhaust braket and replacement, a wheel realignment and brakes replacement that needed to be done. Before VW Constantia Kloof could proceed with fixing these issues, the Sales Rep from Fouche said no, the car needed to be taken to Vereeniging where they had a VW warehouse/service dealership that they had a partnership with. I proceeded to take up the Issue with the bank (MFC), where I was told that the bank could not force the dealership to cancel the deal. Even there, I did not get a clear directive. Following the banks failure to assist me in this case, I wrote to the Motor Industry Ombudsman of South Africa (MIOSA) where the ruling was in favour of the dealership and I was told that the reward could not be in my favour. It is worth noting that the vehicle had been with Fouche from the 23rd of August 2023 to 11 October 2023. The only reason I collected the car from the dealership in October was following the MIOSA's ruling. The vehicle is still faulty, the engine light is still on despite the dealership claiming to have fixed all issues. I have gathered conclusive evidence showing and proving that the car was in a major accident. The car was rebuilt and repainted (not to the original state/colour of the vehicle). The car was sold at an auction and deemed "uneconomical to repair". This was not disclosed at the time of my purchase. This vehicle was overpriced and sold to me for R436 000.00 (Four hundred and thirty-six thousand). I am disappointed at Fouche Motors Vereeniging, MFC and the MIOSA for the manner in which my case is being handled. I do not recommend doing any business with Fouche Motors Vereeniging, MFC or MIOSA.
1 reviews | Active since Jan 2020
I purchased a 2022 Volkswagen T-Cross 1.0 TSI Comfortline DSG at Fouche Motors Vereeniging, through MFC Vehicle Financing on Thursday the 17th of August 2023. I've been unfortunately met with a plethora of issues pertaining to the car that are a result of the deception of the dealership. When I left the dealership on Thursday (17 Aug 2023), The Sales Person whom had managed my vehicle deal requested that I bring the car back so that it would be taken to VW for a full check. He had highlighted a Starter issue with the vehicle that would be resolved in the following week after I would have returned the vehicle. I noted this and agreed to bring it back. However, on Sunday the 20th of August 2023 (Three days from purchase date) the engine light of the car went on. I flagged this issue with the dealership and I went on to pick up other issues. The car had a strange sound when it was started. The car had a loud noise mimicking that of a diesel powered car, whenever it was started. This loud sound was accompanied by a vibration to the whole vehicle. Above this, the brakes of the car were faulty. You needed to exert more pressure to get the car to come to a halt and they had a strange sound. I also noted an irregular sound when one opened the rear left door of the car. When you open the door with the front passenger door closed, the door makes this irregular sound. The rep from Fouche had mentioned that the car had previously been in a "minor" accident where just the front bumper was affected. The issue of the door, brakes and engine light to me seem to highlight and suggest an issue beyond the "minor accident" as the Fouche rep had suggested and captured. I requested for a Dekra report from The finance representative I was in contact with. He assured me that he would relay the message to the Sales Rep I have been in contact with. It has been a back and forth, only for me to receive the non-technical Dekra report on the 19th of September 2023. On Wednesday the 23rd of August 2023 (6 days after purchase), the vehicle was taken to the Constantia Kloof VW branch where a diagnosis on the car was done and a report was drawn highlighting a hard start, the engine light, a complete removal of the exhaust braket and replacement, a wheel realignment and brakes replacement that needed to be done. Before VW Constantia Kloof could proceed with fixing these issues, the Sales Rep from Fouche said no, the car needed to be taken to Vereeniging where they had a VW warehouse/service dealership that they had a partnership with. I proceeded to take up the Issue with the bank (MFC), where I was told that the bank could not force the dealership to cancel the deal. Even there, I did not get a clear directive. Following the banks failure to assist me in this case, I wrote to the Motor Industry Ombudsman of South Africa (MIOSA) where the ruling was in favour of the dealership and I was told that the reward could not be in my favour. It is worth noting that the vehicle had been with Fouche from the 23rd of August 2023 to 11 October 2023. The only reason I collected the car from the dealership in October was following the MIOSA's ruling. The vehicle is still faulty, the engine light is still on despite the dealership claiming to have fixed all issues. I have gathered conclusive evidence showing and proving that the car was in a major accident. The car was rebuilt and repainted (not to the original state/colour of the vehicle). The car was sold at an auction and deemed "uneconomical to repair". This was not disclosed at the time of my purchase. This vehicle was overpriced and sold to me for R436 000.00 (Four hundred and thirty-six thousand). I am disappointed at Fouche Motors Vereeniging, MFC and the MIOSA for the manner in which my case is being handled. I do not recommend doing any business with Fouche Motors Vereeniging, MFC or MIOSA.
1 reviews | Active since Jan 2020
I was interested in a car and was told it is beyond my affordability. Then someone called Yaya would call daily with old cars he said I can afford. When I finally told him I found a car he started sending insults and very negative name callings to me. He called me a cheater, liar and all he wanted to say. I never met such an unprofessional and unethical sales person in such an established business. Shame on this business.
1 reviews | Active since Jan 2020
I was interested in a car and was told it is beyond my affordability. Then someone called Yaya would call daily with old cars he said I can afford. When I finally told him I found a car he started sending insults and very negative name callings to me. He called me a cheater, liar and all he wanted to say. I never met such an unprofessional and unethical sales person in such an established business. Shame on this business.
1 reviews | Active since Jan 2020
Amazing service from Abdullah. I came and left with my brand new car. They went above and beyond for me. Also have to commend their service was amazing. The cars they have there also great selection.
1 reviews | Active since Jan 2020
Abdul & Thando sold me an overpriced BMW 1series under false pretenses that Thando will renegotiate the car installment with the bank. I have only used the car from December 15th, it's a 2016 model but it costs R420 000. The car had an oil leak on the 07th of October and I sent Abdul an email to complain that for such an over priced product I should not be experiencing such problems, he kept on ignoring my emails and my calls. I than spoke to Naeem who said I should come to him with any issues. He promised to get to the bottom of my issue with Abdul an Thando for their shoddy business dealings and get back to me. I have been following up and he has opted to ignore me as well.
1 reviews | Active since Jan 2020
Abdul & Thando sold me an overpriced BMW 1series under false pretenses that Thando will renegotiate the car installment with the bank. I have only used the car from December 15th, it's a 2016 model but it costs R420 000. The car had an oil leak on the 07th of October and I sent Abdul an email to complain that for such an over priced product I should not be experiencing such problems, he kept on ignoring my emails and my calls. I than spoke to Naeem who said I should come to him with any issues. He promised to get to the bottom of my issue with Abdul an Thando for their shoddy business dealings and get back to me. I have been following up and he has opted to ignore me as well.
1 reviews | Active since Jan 2020
Long story short..... Just a note to say thanks for considering my request to sell the car by signing a consignment contract ..... Abdul, Abdullah and Naeem.... thank you very much gentlemen
1 reviews | Active since Jan 2020
Long story short..... Just a note to say thanks for considering my request to sell the car by signing a consignment contract ..... Abdul, Abdullah and Naeem.... thank you very much gentlemen
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