BAD LAUNDRY IRONING SERVICE

Took our laundry to be ironed, 8,3 kg (27 of our own hangers and some linen) on Tuesday 23 Feb 2016. The manager at the branch told me it would be ready on Thursday afternoon. I went back on Thursday afternoon and she offered me a few items wrapped in plastic (17 hangers), and no linen. I asked where the rest was and she started shuffling through items, even offering me someone else's laundry. After I phoned the manager at the head-office (Four Seasons), she suddenly found it. When I got home, I saw that some of the items were very badly ironed (fold marks and creases) and two items had some grease marks and fluff all over it. The manager offered no response whatsoever, saying that he had never had complaints before.<br>