FT
Fox Telecom
Unclaimed Business
FT
Fox Telecom
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#36
in Internet & Telecoms
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSS
Sias S
1 reviews | Active since Jan 2020
28 Feb 2025, 10:49
Exceptional service and support by the Vox support center
Exceptional service and support by the support center sorted me out in minutes after creating a support ticket. Well done and thanks. Wish I could say the same for your competition!
Helpful (0)
|Replies (0)SS
Sias S
1 reviews | Active since Jan 2020
28 Feb 2025, 10:49
Exceptional service and support by the Vox support center
Exceptional service and support by the support center sorted me out in minutes after creating a support ticket. Well done and thanks. Wish I could say the same for your competition!
0
Replies (0)JS
Jackie S
1 reviews | Active since Jan 2020
11 Nov 2022, 13:25
Worst service provider. Frustration
Stay away. You will never get hold of them to assist you. It feels like they have one person working for them. They cant even communicate properly with their service providers
Helpful (0)
|Replies (0)pR
pieter R
1 reviews | Active since Jan 2020
25 Sept 2015, 05:03
poor service
Trying to subscribe to one of Vox telecoms fibre offerings<br> problems with documentation they required ( basically after 6 weeks i find that they claim not receiving documents faxed to them on more than one occasion) The documents are resent again and after phoning them again as to what they axactly require i am told that they would let me know ASAP. The next day i send a unhappy customer survey feedback form via email. Someone in PR phones me and i explain to her my reasons for being unhappy.<br> She ensures me that a more senior person/manager will phone me to sort this out( after i let her know in no uncertain terms that i am extremely unhappy regarding level of service)<br> Its been 5 days now and ive heard nothing<br> clearly FOX TELECOM are not interested in my spending R1278 a month on them
Helpful (0)
|Replies (0)pR
pieter R
1 reviews | Active since Jan 2020
25 Sept 2015, 05:03
poor service
Trying to subscribe to one of Vox telecoms fibre offerings<br> problems with documentation they required ( basically after 6 weeks i find that they claim not receiving documents faxed to them on more than one occasion) The documents are resent again and after phoning them again as to what they axactly require i am told that they would let me know ASAP. The next day i send a unhappy customer survey feedback form via email. Someone in PR phones me and i explain to her my reasons for being unhappy.<br> She ensures me that a more senior person/manager will phone me to sort this out( after i let her know in no uncertain terms that i am extremely unhappy regarding level of service)<br> Its been 5 days now and ive heard nothing<br> clearly FOX TELECOM are not interested in my spending R1278 a month on them
0
Replies (0)