FB
FREAKFLAG Band Merch & Alternative Clothing
Claimed Business
FB
FREAKFLAG Band Merch & Alternative Clothing
Claimed Business
4 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|4 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About FREAKFLAG Band Merch & Alternative Clothing
FREAKFLAG Band Merch & Alternative Clothing has a TrustIndex of 0 out of 10 on Hellopeter, based on 4 reviews in the last 12 months. Hellopeter has tracked FREAKFLAG Band Merch & Alternative Clothing across 10 total reviews. How is the TrustIndex calculated? →
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceLB
Leigh B
1 reviews | Active since Jan 2020
3 Oct 2025, 06:40
Theft and ghosted
It's been over a month that I've ordered and thier cellphone number is uncontactable and they have ignored my 4 emails. Don't buy from here you will only lose your money. Instant regret. Wish I listened to the reviews
Helpful (0)
|Replies (0)LB
Leigh B
1 reviews | Active since Jan 2020
3 Oct 2025, 06:40
Theft and ghosted
It's been over a month that I've ordered and thier cellphone number is uncontactable and they have ignored my 4 emails. Don't buy from here you will only lose your money. Instant regret. Wish I listened to the reviews
0
Replies (0)lW
leonardo W
1 reviews | Active since Jan 2020
16 Sept 2025, 13:45
********** quality, huge markup, bad service
absolutely ********** quality and strange customer service. the price does not show itself one bit in the quality and as a matter of fact I work in merchandise and know these brands that they use and they are the absolute cheapest you can get. when I unpackaged my order I found that my t shirt came from vic bay which although 100% cotton has a very scratchy feel as their sewing pattern is bad and thats why its a cheap blank. the "print" of the t shirt was a thick, shiny sticky film that one could easily make at home. I havent worm that t shirt once despite being a huge fan of the band because im too embarrassed to wear it. the cap i received came from headwear64 which I work with as well and the blank they used was the cheapest you can get on the website. the cap appeared embroided on the website but once received was low quality, cheaply printed with one layer of ink (for bright yellow you should do multiple layers to bring the colour out). their markup on that cap must have been over 150% because that blank costs 65 rand and I paid r260 for it with a low quality print. I ordered a "patch" which when received looked more like a sticker. it was a flat iron on film. again, on the website- it was pictured as if it were an embroidery. I was missing one item and when I emailed them about it they said that item was still on its way in a separate delivery despite me telling them through email that I want all items delivered at once because its difficult for me to be able to receive multiple parcels over the week. And that item was a pair of socks which looked nothing like the picture (print was quite literally something entirely different) and the material must've been a polyester and elastane mix, it feels entirely synthetic and unbreathable. SH*T QUALITY. MOST LIKELY BEING PRINTED ON DEMAND IN SOMEBODYS BA*****T. MOST LIKELY ALL UNLICENSED. There are other places to get band merch in south africa. i recommend secondhand seller sites such as yaga, facebook marketplace. do not!!! use these people.
Helpful (0)
|Replies (0)lW
leonardo W
1 reviews | Active since Jan 2020
16 Sept 2025, 13:45
********** quality, huge markup, bad service
absolutely ********** quality and strange customer service. the price does not show itself one bit in the quality and as a matter of fact I work in merchandise and know these brands that they use and they are the absolute cheapest you can get. when I unpackaged my order I found that my t shirt came from vic bay which although 100% cotton has a very scratchy feel as their sewing pattern is bad and thats why its a cheap blank. the "print" of the t shirt was a thick, shiny sticky film that one could easily make at home. I havent worm that t shirt once despite being a huge fan of the band because im too embarrassed to wear it. the cap i received came from headwear64 which I work with as well and the blank they used was the cheapest you can get on the website. the cap appeared embroided on the website but once received was low quality, cheaply printed with one layer of ink (for bright yellow you should do multiple layers to bring the colour out). their markup on that cap must have been over 150% because that blank costs 65 rand and I paid r260 for it with a low quality print. I ordered a "patch" which when received looked more like a sticker. it was a flat iron on film. again, on the website- it was pictured as if it were an embroidery. I was missing one item and when I emailed them about it they said that item was still on its way in a separate delivery despite me telling them through email that I want all items delivered at once because its difficult for me to be able to receive multiple parcels over the week. And that item was a pair of socks which looked nothing like the picture (print was quite literally something entirely different) and the material must've been a polyester and elastane mix, it feels entirely synthetic and unbreathable. SH*T QUALITY. MOST LIKELY BEING PRINTED ON DEMAND IN SOMEBODYS BA*****T. MOST LIKELY ALL UNLICENSED. There are other places to get band merch in south africa. i recommend secondhand seller sites such as yaga, facebook marketplace. do not!!! use these people.
0
Replies (0)LN
Lashalin N
1 reviews | Active since Jan 2020
2 Jul 2025, 11:24
Incompetence and deplorable customer sevice
Absolutely shocking customer support and service delivery. Ordered a tshirt a week ago only for the incorrect order to arrive. I initially corresponded with a Madison Morrison, who initially, was very helpful with communicating the status of my order. However, once the incorrect item arrived and subsequently sending multiple emails trying to get help to rectify the issue, no acknowledgement or feedback has been given since. Such a shame as the quality of the products are of a substantially high calibre. It's just the poor after sales support/customer care engagement, which is downright pathetic. Avoid purchasing anything from this businesses at all costs,
Helpful (0)
|Replies (0)LN
Lashalin N
1 reviews | Active since Jan 2020
2 Jul 2025, 11:24
Incompetence and deplorable customer sevice
Absolutely shocking customer support and service delivery. Ordered a tshirt a week ago only for the incorrect order to arrive. I initially corresponded with a Madison Morrison, who initially, was very helpful with communicating the status of my order. However, once the incorrect item arrived and subsequently sending multiple emails trying to get help to rectify the issue, no acknowledgement or feedback has been given since. Such a shame as the quality of the products are of a substantially high calibre. It's just the poor after sales support/customer care engagement, which is downright pathetic. Avoid purchasing anything from this businesses at all costs,
0
Replies (0)TW
Tristan W
1 reviews | Active since Jan 2020
8 May 2025, 15:59
Wrong Size Delivered - no Replies
Shirts aren’t authentic. Site keeps getting taken down for copyright infringements. Also, you don’t get the size you ordered. Emails - no answer. Phone is off. I checked previous shirts I’ve bought from them and it looks like they send whatever size they have in stock. They’ve just lost a customer!
Helpful (0)
|Replies (0)TW
Tristan W
1 reviews | Active since Jan 2020
8 May 2025, 15:59
Wrong Size Delivered - no Replies
Shirts aren’t authentic. Site keeps getting taken down for copyright infringements. Also, you don’t get the size you ordered. Emails - no answer. Phone is off. I checked previous shirts I’ve bought from them and it looks like they send whatever size they have in stock. They’ve just lost a customer!
0
Replies (0)RO
Riaan O
1 reviews | Active since Jan 2020
25 Mar 2025, 08:46
Absolute ****
Absolute ****. The contacts on website do not exist. I've ordered 2 weeks ago. I received an email about the parcel being shipped. The courier company has no such parcel and the tracking number is ****. Do not use them.
Helpful (0)
|Replies (0)RO
Riaan O
1 reviews | Active since Jan 2020
25 Mar 2025, 08:46
Absolute ****
Absolute ****. The contacts on website do not exist. I've ordered 2 weeks ago. I received an email about the parcel being shipped. The courier company has no such parcel and the tracking number is ****. Do not use them.
0
Replies (0)GM
G M
1 reviews | Active since Jan 2020
28 Oct 2024, 14:58
Bootleg merch and bad practices
The merch sold here is not legitimate and is print on demand, don’t expect quality that you wouldn’t get from any print on demand service. They also disappeared for some time due to what I assume was a copyright takedown over the past year, during this they ignored emails and took no accountability for the orders lost and money taken. Lost over R300 and had 5 separate emails ignored. I am not the only customer who lost money due to this.
Helpful (0)
|Replies (0)GM
G M
1 reviews | Active since Jan 2020
28 Oct 2024, 14:58
Bootleg merch and bad practices
The merch sold here is not legitimate and is print on demand, don’t expect quality that you wouldn’t get from any print on demand service. They also disappeared for some time due to what I assume was a copyright takedown over the past year, during this they ignored emails and took no accountability for the orders lost and money taken. Lost over R300 and had 5 separate emails ignored. I am not the only customer who lost money due to this.
0
Replies (0)CF
Christian F
1 reviews | Active since Jan 2020
20 Apr 2024, 11:28
Poor service but NOT their fault!
My experience with them kinda sucked but this was not their fault, as such - my items got stuck at South African Customs. I bought 3 item, eventually getting one of the three. After a 6 month wait, Freak Flag gave me a refund - they suggested it, after apologizing profusely for the situation and the poor service. After being stuck at customs for close to 9 months, the second of the 3 items finally made it to a post office (NOT my local, nearest post office, btw) for my collection. I'm trying to contact them currently so that I can return the refund and hoping that SA Customs has not caused this business to close down!
Helpful (0)
|Replies (0)CF
Christian F
1 reviews | Active since Jan 2020
20 Apr 2024, 11:28
Poor service but NOT their fault!
My experience with them kinda sucked but this was not their fault, as such - my items got stuck at South African Customs. I bought 3 item, eventually getting one of the three. After a 6 month wait, Freak Flag gave me a refund - they suggested it, after apologizing profusely for the situation and the poor service. After being stuck at customs for close to 9 months, the second of the 3 items finally made it to a post office (NOT my local, nearest post office, btw) for my collection. I'm trying to contact them currently so that I can return the refund and hoping that SA Customs has not caused this business to close down!
0
Replies (0)WT