FR
Front Runner Outfitter
Claimed Business
FR
Front Runner Outfitter
Claimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
-100
Recommended: Unlikely
Review Distribution
2|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(100%)
1(0%)
5(0%)
4(0%)
3(0%)
2(100%)
1(0%)
Frequently Asked Questions About Front Runner Outfitter
Front Runner Outfitter has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Front Runner Outfitter across 22 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencerA
richard A
1 reviews | Active since Jan 2020
12 Dec 2025, 12:13
When Warranty Words Become Empty Promises
How does Dometic Group expect anyone to trust their products when they can’t even stand behind them? I bought a Front Runner 6-Cub Box Drawer with Cargo Sliding Top, barely a few weeks old and already falling apart. Ball bearings breaking, again and again, all within the two-year warranty they proudly advertise. They’re willing to repair it for the umpteenth time… …but not take the defective product back and refund me. A warranty means responsibility, not excuses. Apparently Dometic Group didn’t get that memo.
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richard A
1 reviews | Active since Jan 2020
12 Dec 2025, 12:13
When Warranty Words Become Empty Promises
How does Dometic Group expect anyone to trust their products when they can’t even stand behind them? I bought a Front Runner 6-Cub Box Drawer with Cargo Sliding Top, barely a few weeks old and already falling apart. Ball bearings breaking, again and again, all within the two-year warranty they proudly advertise. They’re willing to repair it for the umpteenth time… …but not take the defective product back and refund me. A warranty means responsibility, not excuses. Apparently Dometic Group didn’t get that memo.
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Replies (0)JVdW
Johan Van der Walt
1 reviews | Active since Jan 2020
25 Mar 2025, 11:43
Good service Front Runner Outfitters
I give Front Runner outfitters a 4 star because they kept promises and provide a good service. They replaced all rusted brackets on my roof rack and ladder.
Helpful (0)
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Johan Van der Walt
1 reviews | Active since Jan 2020
25 Mar 2025, 11:43
Good service Front Runner Outfitters
I give Front Runner outfitters a 4 star because they kept promises and provide a good service. They replaced all rusted brackets on my roof rack and ladder.
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Replies (0)JVdW
Johan Van der Walt
1 reviews | Active since Jan 2020
2 Mar 2025, 11:27
Frontrunner roofrack rust
Baught a Jimny a few months ago and the frontrunner roofrack and ladder is rusting
Helpful (0)
|Replies (0)JVdW
Johan Van der Walt
1 reviews | Active since Jan 2020
2 Mar 2025, 11:27
Frontrunner roofrack rust
Baught a Jimny a few months ago and the frontrunner roofrack and ladder is rusting
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Replies (0)RV
WU
Willem U
1 reviews | Active since Jan 2020
6 Jan 2025, 08:05
Bad experience buying from Front Runner
Buying online from Frontrunner has been a very negative experience. Order an item that was supposed to arrive between 3 and 6 days at the end of November 2024, but by 13 December no product had arrived yet. Requested a cancellation of the order and a refund and it is 6 January 2025 and still no refund. Think the worst part is none of the Frontrunner people has apologized for this poor service. Obviously does not give a damn about the consumer. Be careful before you order from them.
Helpful (0)
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Willem U
1 reviews | Active since Jan 2020
6 Jan 2025, 08:05
Bad experience buying from Front Runner
Buying online from Frontrunner has been a very negative experience. Order an item that was supposed to arrive between 3 and 6 days at the end of November 2024, but by 13 December no product had arrived yet. Requested a cancellation of the order and a refund and it is 6 January 2025 and still no refund. Think the worst part is none of the Frontrunner people has apologized for this poor service. Obviously does not give a damn about the consumer. Be careful before you order from them.
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Replies (0)GC
Grant C
1 reviews | Active since Jan 2020
10 Sept 2024, 14:36
Quality Product and Service
I have used Front Runner on three occasions over the last 3-4 months . Vincent has assisted and advised me greatly , no fuss , calm and knowledgeable . I highly recommend Front Runner , great service and brilliant products , cant get better
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Grant C
1 reviews | Active since Jan 2020
10 Sept 2024, 14:36
Quality Product and Service
I have used Front Runner on three occasions over the last 3-4 months . Vincent has assisted and advised me greatly , no fuss , calm and knowledgeable . I highly recommend Front Runner , great service and brilliant products , cant get better
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Replies (0)ML
Marius L
1 reviews | Active since Jan 2020
10 Jun 2024, 06:49
Frontrunner
I have had work done here on three occasions before-the first time round I had no problems. Second time my old roofrack on my FJ Cruiser was thrown away after I explicitly said that I will come and collect it-no call was made to me to ask or warn me that it was gonna be thrown away. They did agree to give me a credit for it-this only after numerous phone calls and emails. I subsequently had to go back because of the credit I had and I wanted to have some work done on the car and needed the Frontrunner kit specifically. My existing Frontrunner tent was fitted but it could not even open when I got home as the brackets on the side were in the way and pushed on the bottom of the tent-I had to fix this myself as I could not take the car back again due to distance and traffic and fuel expenses. They did say that they only openend the tent on the ground and not when it was on the roofrack on the vehicle. To make matters worse my back seats that they removed I cannot fit back into the vehicle now as the brackets are gone they never included it in the bubble wrapped seats they took out. They offered to look into it if I returned-again this means me taking time off work,sitting in traffic and heading back there and wasting hours of my time to try and fix this. Unfortunately I will not visit them again as Ive been disappointed badly twice in a row now. They have excellent products but there is a serious management problem here and even after spending a lot of money they still manage to make mistakes that will frustrate you badly. I will now need to fix these seats myself and spend the money to order the parts from Toyota.
Helpful (0)
|Replies (0)ML
Marius L
1 reviews | Active since Jan 2020
10 Jun 2024, 06:49
Frontrunner
I have had work done here on three occasions before-the first time round I had no problems. Second time my old roofrack on my FJ Cruiser was thrown away after I explicitly said that I will come and collect it-no call was made to me to ask or warn me that it was gonna be thrown away. They did agree to give me a credit for it-this only after numerous phone calls and emails. I subsequently had to go back because of the credit I had and I wanted to have some work done on the car and needed the Frontrunner kit specifically. My existing Frontrunner tent was fitted but it could not even open when I got home as the brackets on the side were in the way and pushed on the bottom of the tent-I had to fix this myself as I could not take the car back again due to distance and traffic and fuel expenses. They did say that they only openend the tent on the ground and not when it was on the roofrack on the vehicle. To make matters worse my back seats that they removed I cannot fit back into the vehicle now as the brackets are gone they never included it in the bubble wrapped seats they took out. They offered to look into it if I returned-again this means me taking time off work,sitting in traffic and heading back there and wasting hours of my time to try and fix this. Unfortunately I will not visit them again as Ive been disappointed badly twice in a row now. They have excellent products but there is a serious management problem here and even after spending a lot of money they still manage to make mistakes that will frustrate you badly. I will now need to fix these seats myself and spend the money to order the parts from Toyota.
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Replies (0)RS
Ryan S
1 reviews | Active since Jan 2020
28 Mar 2024, 17:30
Good Quality Items
Hoping this is for Front Runner Outfitters because I can't find one that is just "Outfitter" :D But yeah I can't comment on the fitment they offer (see other peoples comments about that) however the brand itself is awesome and a lot of the stuff I got was the same price or less expensive that generic brands that I was looking at. The items are meticulously packed and the quality is insanely good, I even find the boxes these items came in are better quality than actual items I have bought from other brands. The hand-signed notes in the packed items are a nice touch and I liked it.
Helpful (0)
|Replies (0)RS
Ryan S
1 reviews | Active since Jan 2020
28 Mar 2024, 17:30
Good Quality Items
Hoping this is for Front Runner Outfitters because I can't find one that is just "Outfitter" :D But yeah I can't comment on the fitment they offer (see other peoples comments about that) however the brand itself is awesome and a lot of the stuff I got was the same price or less expensive that generic brands that I was looking at. The items are meticulously packed and the quality is insanely good, I even find the boxes these items came in are better quality than actual items I have bought from other brands. The hand-signed notes in the packed items are a nice touch and I liked it.
0
Replies (0)