F
Furn4u
Unclaimed Business
F
Furn4u
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#9
in Electronics & Technology
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Furn4u
Furn4u has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Furn4u across 4 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMB
Marius B
1 reviews | Active since Jan 2020
8 Oct 2025, 14:06
Poor service
They are Robbing customers you can't buy something on sale when you have laybe something and if you change your laybe they charge 100 there's no refund once you put your money there you can't change your mind
Helpful (0)
|Replies (0)PN
Patricia N
1 reviews | Active since Jan 2020
2 Dec 2024, 08:17
Furn4u bad for customers
They are Robbing customers you can't buy something on sale when you have laybe something and if you change your laybe they charge 100 there's no refund once you put your money there you can't change your mind
Helpful (0)
|Replies (0)PN
Patricia N
1 reviews | Active since Jan 2020
2 Dec 2024, 08:17
Furn4u bad for customers
They are Robbing customers you can't buy something on sale when you have laybe something and if you change your laybe they charge 100 there's no refund once you put your money there you can't change your mind
0
Replies (0)SK
Selaelo K
1 reviews | Active since Jan 2020
5 Jan 2022, 08:01
They sold us a faulty fridge
My aunt bought a KIC fridge im their Tzaneen store. The fridge would work and other times not work. They sent a technician to come fix it and he told us that the fridge has a factory fault. The Technician by the name of Lawrence then went back to KIC and reported that the fridge had been tempered with. So they cancelled the warantee of the fridge. We have been trying to tell them what Lawrence told us and that the fridge has never been tempered with but they refuse to listen.
Helpful (0)
|Replies (0)SK
Selaelo K
1 reviews | Active since Jan 2020
5 Jan 2022, 08:01
They sold us a faulty fridge
My aunt bought a KIC fridge im their Tzaneen store. The fridge would work and other times not work. They sent a technician to come fix it and he told us that the fridge has a factory fault. The Technician by the name of Lawrence then went back to KIC and reported that the fridge had been tempered with. So they cancelled the warantee of the fridge. We have been trying to tell them what Lawrence told us and that the fridge has never been tempered with but they refuse to listen.
0
Replies (0)EP
Evans P
1 reviews | Active since Jan 2020
14 Apr 2018, 09:02
Refund issue
I visited Hazyview and I went to purchase a bed at this shop called FURN4U this is their contact +27 (15) ********** and (013) ********** . This was a cash purchase of a bed on the 6th of April 2018, as we swiped our card for payment the error slip came out from the speed point and we had to swipe again for the second time and it was successful payment, on the 9th of April we realized that the payment took place twice, an amount of R3200 twice which makes R6400. We went to the bank and withdraw a statement to support this and the bank couldn’t do a dispute as this was not a debit order and the bank adviced that the FURN4U should refund us half the amount. I then made contact with the shop immediately on Tuesday and inform them about the issue and the respond was that they did notice the double payment and when I told them I needed the refund I couldn’t get a solution forward from their side then I requested to speak to a supervisor or manager, I was then given numbers of the regional manager, I made contact with him and he then told me he is taking it up with the head office and he will feedback me. Wednesday came no one contacted me until I contacted the regional manager on Thursday and he told me he thought it’s been resolved which it wasn’t, I told him I have bills to pay before weekend and my debits goes off every 15th and I have to get the money before end Friday since the 15th is on Sunday. Friday came no one contacted me I had to nag again after 13:00 and then guess what I was told? . I was told that they waiting for a cash purchase in order to get cash to pay me, my question is what happened to the R3200 extra I payed for me to wait for cash sale? Is the no money in all the branches to just pay me ? They told me I should send my bank details, and I sent the bank details to the regional manager and the lady at the shop,being frustrated and stressed then I asked that what if there’s no cash payment what is the plan B ? and there was no straight answer to that. You see what makes me angry is that they never called me to feedback me unless I call them then that’s when they make contact, when I just thought of waiting for cash sale for me to get my money then another issue arise that now I have to send someone to the shop to collect the money, mind you that they requested banking details and one thing is that I’m back in JHB for work. When I explain that to the lady then she told me she will come back to me. While waiting then a call came to the regional manager saying that he gave instruction to the lady and the person who deals with refunds that they have to deposit my money by on Saturday before 09:30. And yes Friday was gone we no money. Saturday came and 09:30 there was No refund worse No call for feedback of what’s the hold up, I had to nag again as always. Today it marks the 8th day.
Helpful (0)
|Replies (0)EP
Evans P
1 reviews | Active since Jan 2020
14 Apr 2018, 09:02
Refund issue
I visited Hazyview and I went to purchase a bed at this shop called FURN4U this is their contact +27 (15) ********** and (013) ********** . This was a cash purchase of a bed on the 6th of April 2018, as we swiped our card for payment the error slip came out from the speed point and we had to swipe again for the second time and it was successful payment, on the 9th of April we realized that the payment took place twice, an amount of R3200 twice which makes R6400. We went to the bank and withdraw a statement to support this and the bank couldn’t do a dispute as this was not a debit order and the bank adviced that the FURN4U should refund us half the amount. I then made contact with the shop immediately on Tuesday and inform them about the issue and the respond was that they did notice the double payment and when I told them I needed the refund I couldn’t get a solution forward from their side then I requested to speak to a supervisor or manager, I was then given numbers of the regional manager, I made contact with him and he then told me he is taking it up with the head office and he will feedback me. Wednesday came no one contacted me until I contacted the regional manager on Thursday and he told me he thought it’s been resolved which it wasn’t, I told him I have bills to pay before weekend and my debits goes off every 15th and I have to get the money before end Friday since the 15th is on Sunday. Friday came no one contacted me I had to nag again after 13:00 and then guess what I was told? . I was told that they waiting for a cash purchase in order to get cash to pay me, my question is what happened to the R3200 extra I payed for me to wait for cash sale? Is the no money in all the branches to just pay me ? They told me I should send my bank details, and I sent the bank details to the regional manager and the lady at the shop,being frustrated and stressed then I asked that what if there’s no cash payment what is the plan B ? and there was no straight answer to that. You see what makes me angry is that they never called me to feedback me unless I call them then that’s when they make contact, when I just thought of waiting for cash sale for me to get my money then another issue arise that now I have to send someone to the shop to collect the money, mind you that they requested banking details and one thing is that I’m back in JHB for work. When I explain that to the lady then she told me she will come back to me. While waiting then a call came to the regional manager saying that he gave instruction to the lady and the person who deals with refunds that they have to deposit my money by on Saturday before 09:30. And yes Friday was gone we no money. Saturday came and 09:30 there was No refund worse No call for feedback of what’s the hold up, I had to nag again as always. Today it marks the 8th day.
0
Replies (0)