FF
Fury Ford Amanzimtoti
Unclaimed Business
FF
Fury Ford Amanzimtoti
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
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Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
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Altus P
1 reviews | Active since Jan 2020
11 Feb 2025, 11:15
ZERO STARS - PATHETIC SERVICE
Please do not use this company, they should close their doors immediately. I have taken my vehicle in for an oil leak and sensors that was activating all on its own. Ford Amanzimtoti took the vehicle in and came back with an astronomic price to fix the oil leak. R55000.00. I have spoken to the manager and the incompetant service guy called Ershin. They explained to me that this needs to be done to rectify the oil leak and the Sensor problem. I have asked them to know if everything will be correct after this fix and their answer was yes. So knowing that they are the agents i gave them the go ahead. 1 week later they called me to say the vehicle is fixed. Once paid and driving the vehicle back to my house i noticed that the oil leak is still there. I contacted them and they said i should bring the vehicle back. The following day i took the vehicle back. The outcome was there was "another oil leak" and that it would cost additional R21000. I exploded and said i will not pay the amount as the vehicle was in for an oil leak and that should have been rectified first time.. seeing that the oil is still leaking from the same spot where they worked before. Once i had the vehicle back the second time, i saw that it is still leaking at the same spot. Took my vehicle back now for the third time. After two weeks of my vehicle in their possession, they contact me and said now the head cylinder is leaking and it would cost an additional R60 000 to fix. I have refused as i have already paid for a leak that was there and still is there. I have contacted Miosa and i have handed it over to a legal team who will fight this. Please do not use this company as they do not know when it is day or night time. Absolutely pathetic for a so called "Agents" company.
Helpful (0)
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Altus P
1 reviews | Active since Jan 2020
11 Feb 2025, 11:15
ZERO STARS - PATHETIC SERVICE
Please do not use this company, they should close their doors immediately. I have taken my vehicle in for an oil leak and sensors that was activating all on its own. Ford Amanzimtoti took the vehicle in and came back with an astronomic price to fix the oil leak. R55000.00. I have spoken to the manager and the incompetant service guy called Ershin. They explained to me that this needs to be done to rectify the oil leak and the Sensor problem. I have asked them to know if everything will be correct after this fix and their answer was yes. So knowing that they are the agents i gave them the go ahead. 1 week later they called me to say the vehicle is fixed. Once paid and driving the vehicle back to my house i noticed that the oil leak is still there. I contacted them and they said i should bring the vehicle back. The following day i took the vehicle back. The outcome was there was "another oil leak" and that it would cost additional R21000. I exploded and said i will not pay the amount as the vehicle was in for an oil leak and that should have been rectified first time.. seeing that the oil is still leaking from the same spot where they worked before. Once i had the vehicle back the second time, i saw that it is still leaking at the same spot. Took my vehicle back now for the third time. After two weeks of my vehicle in their possession, they contact me and said now the head cylinder is leaking and it would cost an additional R60 000 to fix. I have refused as i have already paid for a leak that was there and still is there. I have contacted Miosa and i have handed it over to a legal team who will fight this. Please do not use this company as they do not know when it is day or night time. Absolutely pathetic for a so called "Agents" company.
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JS
Jeannine S
1 reviews | Active since Jan 2020
26 Oct 2023, 06:37
Do better FORD
The service i have received from FORD has absolutely been the worst I have ever experienced. When I 1st bought my car - within the first few months the engine light came on and they had to replace the catalyst. After my catalyst was replace by Ford Toti - my aircon just stopped working - after complaining they finally repaired the aircon which was working before the dealership worked on my car. I have never missed a service and I’ve only repaired by car by Ford - NO ONE ELSE Recently my oil light came on - after taking my car to Ford Toti yet again - they advised that they need to replace the engine because the engine got damaged due to the oil pump being blocked with rubber. The quote came to R120 000 - my extended warranty does not cover the full amount – I still need to pay R80 000 I called Ford Umhlanga 3 times yesterday requesting to speak to the manager because they service my car the last time – I’m still waiting for a call back. FORD SA please can you have a look at the report and contact me ASAP
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Jeannine S
1 reviews | Active since Jan 2020
26 Oct 2023, 06:37
Do better FORD
The service i have received from FORD has absolutely been the worst I have ever experienced. When I 1st bought my car - within the first few months the engine light came on and they had to replace the catalyst. After my catalyst was replace by Ford Toti - my aircon just stopped working - after complaining they finally repaired the aircon which was working before the dealership worked on my car. I have never missed a service and I’ve only repaired by car by Ford - NO ONE ELSE Recently my oil light came on - after taking my car to Ford Toti yet again - they advised that they need to replace the engine because the engine got damaged due to the oil pump being blocked with rubber. The quote came to R120 000 - my extended warranty does not cover the full amount – I still need to pay R80 000 I called Ford Umhlanga 3 times yesterday requesting to speak to the manager because they service my car the last time – I’m still waiting for a call back. FORD SA please can you have a look at the report and contact me ASAP
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Tobias E
1 reviews | Active since Jan 2020
17 Mar 2023, 14:14
Fury Ford Toti needs to close down
Very slow & poor customer service. Paid R4800 for a service but charging me over R5000 just to replace 1 heater pipe. When I asked via email for someone/manager to contact me back and explain/advise, Im ignored. Based on their reviews on Hello Peter I would also not recommend them. Update: Soon after writing this review I received a call from numerous managers, and a more feasible price was agreed upon. Today I took my vehicle in to get the heater-pipe replaced, and guess what...A second pipe has now been found leaking, so bad that the car is not drivable and needs to be towed back to my house. Yet I did over 300km in the last 2 days with the current water leak. This is totally madness. I urge people to not use Fury Ford Toti, they seem to find more issues costing you more money, and that's how they play the game. I will take this to all social media platforms and warn people about them. Caring about their customers is 0/5 stars, they just want your money, be warned. Now I have to pay the extra 2k but sit without a vehicle, Danica Branders is absolutely the worst customer consultant ever.
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Tobias E
1 reviews | Active since Jan 2020
17 Mar 2023, 14:14
Fury Ford Toti needs to close down
Very slow & poor customer service. Paid R4800 for a service but charging me over R5000 just to replace 1 heater pipe. When I asked via email for someone/manager to contact me back and explain/advise, Im ignored. Based on their reviews on Hello Peter I would also not recommend them. Update: Soon after writing this review I received a call from numerous managers, and a more feasible price was agreed upon. Today I took my vehicle in to get the heater-pipe replaced, and guess what...A second pipe has now been found leaking, so bad that the car is not drivable and needs to be towed back to my house. Yet I did over 300km in the last 2 days with the current water leak. This is totally madness. I urge people to not use Fury Ford Toti, they seem to find more issues costing you more money, and that's how they play the game. I will take this to all social media platforms and warn people about them. Caring about their customers is 0/5 stars, they just want your money, be warned. Now I have to pay the extra 2k but sit without a vehicle, Danica Branders is absolutely the worst customer consultant ever.
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Replies (0)RW
Roy W
1 reviews | Active since Jan 2020
2 Dec 2022, 15:12
Disappointed again!
Again I have been disappointed with Fury Ford Amanzimtoti. About two years ago the widscreen wiper system stopped working. The technicians spent a couple of days trying to fix it, and eventually replaced a part. Subsequently, the windscreen wiper system has stopped working again, although this time the vehicle is now out of warranty. They have quoted me to replace THE SAME PART at a little over R4000, but now I have to pay for it as it is deemed NORMAL WEAR AND TEAR! How long are windscreen wiper control systems supposed to last?
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Roy W
1 reviews | Active since Jan 2020
2 Dec 2022, 15:12
Disappointed again!
Again I have been disappointed with Fury Ford Amanzimtoti. About two years ago the widscreen wiper system stopped working. The technicians spent a couple of days trying to fix it, and eventually replaced a part. Subsequently, the windscreen wiper system has stopped working again, although this time the vehicle is now out of warranty. They have quoted me to replace THE SAME PART at a little over R4000, but now I have to pay for it as it is deemed NORMAL WEAR AND TEAR! How long are windscreen wiper control systems supposed to last?
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Replies (0)MV
Martinus V
1 reviews | Active since Jan 2020
28 May 2022, 06:59
Ford bad service
Took my car for service and Cambeld change.They could not get the bold loose and said i must take it to an Engineering company and get the bolt out and pay them.They put the 2 belts and tensioner in the car and said i must fetch the car.I am not happy why must i now pay to get a bolt loose while the service is still done under the warenty.
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Martinus V
1 reviews | Active since Jan 2020
28 May 2022, 06:59
Ford bad service
Took my car for service and Cambeld change.They could not get the bold loose and said i must take it to an Engineering company and get the bolt out and pay them.They put the 2 belts and tensioner in the car and said i must fetch the car.I am not happy why must i now pay to get a bolt loose while the service is still done under the warenty.
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Replies (0)