FM
Fury Mazda Midrand
Unclaimed Business
FM
Fury Mazda Midrand
Unclaimed Business
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Score
Ranking
#44
in Automotive
NPS Score
-34
Recommended: Unlikely
Review Distribution
2.3|3 Reviews
May '25 - Apr '26
5(50%)
4(0%)
3(0%)
2(0%)
1(50%)
5(50%)
4(0%)
3(0%)
2(0%)
1(50%)
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceN
TM
Tshepo M
1 reviews | Active since Jan 2020
14 Jun 2025, 21:16
Horrifying treatment
To say I’m disappointed would be an understatement and unfair to other customers and the company as a whole. My experience with Tristina at Mazda Midrand has been deeply troubling. I honestly don’t know if her behavior is racially motivated, but it certainly felt discriminatory. For context, I reside in Limpopo and deliberately chose to service my vehicle at Mazda Midrand out of personal preference. The first issue occurred on 27 January 2025. I had made a service booking with one of the male consultants and received confirmation. However, a day before the appointment, I received a call from Tristina informing me that there was no booking slot available. When I told her the booking was confirmed, she arrogantly stated that no booking is valid unless she approves it—claiming she is the “only God of Mazda.” As a customer, I don’t know the internal booking procedures, but I expected professional service based on the confirmation I received. I explained that I was already en route for the service, but she shouted at me and told me she was doing me a favor. On arrival, she repeated the same claim and insisted I must only book directly with her and not through the official Mazda number. I remained calm, thinking maybe she was just having a bad day. The second incident happened on 13 June 2025. I arrived at 07:00 and was first on the service list. I asked if the service could be expedited as I had another engagement. Tristina agreed to notify me once the vehicle was ready. After waiting until 12:00 with no feedback, I followed up with her. She said the vehicle was at the wash bay and promised to send the courtesy vehicle to fetch me. That never happened. After waiting an hour, I eventually booked a Bolt at my own cost to get back to Mazda. When I arrived, I found her on a call arranging transport for another customer, while my car was already parked outside—finished and ready—but I had not been informed. This entire experience has left me with no confidence in the service at Mazda Midrand. I cannot, in good conscience, recommend it. While I am hesitant to label her as ******, her behavior has repeatedly suggested a level of disregard and disrespect that feels targeted.
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Tshepo M
1 reviews | Active since Jan 2020
14 Jun 2025, 21:16
Horrifying treatment
To say I’m disappointed would be an understatement and unfair to other customers and the company as a whole. My experience with Tristina at Mazda Midrand has been deeply troubling. I honestly don’t know if her behavior is racially motivated, but it certainly felt discriminatory. For context, I reside in Limpopo and deliberately chose to service my vehicle at Mazda Midrand out of personal preference. The first issue occurred on 27 January 2025. I had made a service booking with one of the male consultants and received confirmation. However, a day before the appointment, I received a call from Tristina informing me that there was no booking slot available. When I told her the booking was confirmed, she arrogantly stated that no booking is valid unless she approves it—claiming she is the “only God of Mazda.” As a customer, I don’t know the internal booking procedures, but I expected professional service based on the confirmation I received. I explained that I was already en route for the service, but she shouted at me and told me she was doing me a favor. On arrival, she repeated the same claim and insisted I must only book directly with her and not through the official Mazda number. I remained calm, thinking maybe she was just having a bad day. The second incident happened on 13 June 2025. I arrived at 07:00 and was first on the service list. I asked if the service could be expedited as I had another engagement. Tristina agreed to notify me once the vehicle was ready. After waiting until 12:00 with no feedback, I followed up with her. She said the vehicle was at the wash bay and promised to send the courtesy vehicle to fetch me. That never happened. After waiting an hour, I eventually booked a Bolt at my own cost to get back to Mazda. When I arrived, I found her on a call arranging transport for another customer, while my car was already parked outside—finished and ready—but I had not been informed. This entire experience has left me with no confidence in the service at Mazda Midrand. I cannot, in good conscience, recommend it. While I am hesitant to label her as ******, her behavior has repeatedly suggested a level of disregard and disrespect that feels targeted.
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Anonymous
1 reviews | Active since Jan 2020
14 Apr 2025, 16:04
Fury Mazda Midrand Service is a complete disgrace and disappointing
I'm writing this review as a warning to others: stay away from the fury Mazda Midrand I had the misfortune of visiting. I paid for a service, but their machine declined the transaction, yet they still managed to take my money. The bank confirmed the amount was credited to Mazda's account. When I went to dispute this, the service manager's behavior was appalling. He was rude, unprofessional, and even cursed at me. Unbelievable. As a customer, I was treated like garbage. This experience was the worst I've ever had at any service center. I'll never buy another Mazda, and I'll make sure to tell everyone I know to avoid them too. Poor customer service, lack of accountability, and greed - this is not how you treat customers. *UPDATE:* If you're looking for a reliable and respectful car service experience, keep looking. *FURY MAZDA MIDRAND* is a complete disappointment.
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Anonymous
1 reviews | Active since Jan 2020
14 Apr 2025, 16:04
Fury Mazda Midrand Service is a complete disgrace and disappointing
I'm writing this review as a warning to others: stay away from the fury Mazda Midrand I had the misfortune of visiting. I paid for a service, but their machine declined the transaction, yet they still managed to take my money. The bank confirmed the amount was credited to Mazda's account. When I went to dispute this, the service manager's behavior was appalling. He was rude, unprofessional, and even cursed at me. Unbelievable. As a customer, I was treated like garbage. This experience was the worst I've ever had at any service center. I'll never buy another Mazda, and I'll make sure to tell everyone I know to avoid them too. Poor customer service, lack of accountability, and greed - this is not how you treat customers. *UPDATE:* If you're looking for a reliable and respectful car service experience, keep looking. *FURY MAZDA MIDRAND* is a complete disappointment.
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Tumelo
1 reviews | Active since Jan 2020
24 Dec 2024, 05:30
Exceptional Service at Fury Mazda
I recently visited Fury Mazda Midrand for a car service, and I am thoroughly impressed with the level of care and professionalism provided. The team handled everything with efficiency, ensuring my car was in top condition by the time I left. A huge thank you to Tristina for her outstanding service. Her friendly and attentive approach made the entire experience seamless and stress-free. She truly went above and beyond to make sure I was satisfied with every aspect of the service. I wholeheartedly recommend Fury Mazda Midrand for anyone looking for top-quality service and customer care. A truly five-star experience!
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Tumelo
1 reviews | Active since Jan 2020
24 Dec 2024, 05:30
Exceptional Service at Fury Mazda
I recently visited Fury Mazda Midrand for a car service, and I am thoroughly impressed with the level of care and professionalism provided. The team handled everything with efficiency, ensuring my car was in top condition by the time I left. A huge thank you to Tristina for her outstanding service. Her friendly and attentive approach made the entire experience seamless and stress-free. She truly went above and beyond to make sure I was satisfied with every aspect of the service. I wholeheartedly recommend Fury Mazda Midrand for anyone looking for top-quality service and customer care. A truly five-star experience!
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Replies (0)T
Tumelo
1 reviews | Active since Jan 2020
23 Dec 2024, 18:37
Exceptional Service at Fury Mazda Midrand!
I recently visited Fury Mazda Midrand for a car service, and I am thoroughly impressed with the level of care and professionalism provided. The team handled everything with efficiency, ensuring my car was in top condition by the time I left. A huge thank you to Tristina for her outstanding service. Her friendly and attentive approach made the entire experience seamless and stress-free. She truly went above and beyond to make sure I was satisfied with every aspect of the service. I wholeheartedly recommend Fury Mazda Midrand for anyone looking for top-quality service and customer care. A truly five-star experience! This version emphasizes the professionalism and excellent customer service you received.
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Tumelo
1 reviews | Active since Jan 2020
23 Dec 2024, 18:37
Exceptional Service at Fury Mazda Midrand!
I recently visited Fury Mazda Midrand for a car service, and I am thoroughly impressed with the level of care and professionalism provided. The team handled everything with efficiency, ensuring my car was in top condition by the time I left. A huge thank you to Tristina for her outstanding service. Her friendly and attentive approach made the entire experience seamless and stress-free. She truly went above and beyond to make sure I was satisfied with every aspect of the service. I wholeheartedly recommend Fury Mazda Midrand for anyone looking for top-quality service and customer care. A truly five-star experience! This version emphasizes the professionalism and excellent customer service you received.
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Anonymous
1 reviews | Active since Jan 2020
24 Oct 2024, 15:51
Good customer cate from Mazda Midrand
I have always had my Mazda CX5 service at Fury Mazda in Midrand. They have always been polite and efficient from the booking stage right thro' the time I've collected the car. They keep me informed throughout the process and the "front desk" staff are always friendly and obliging
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Anonymous
1 reviews | Active since Jan 2020
24 Oct 2024, 15:51
Good customer cate from Mazda Midrand
I have always had my Mazda CX5 service at Fury Mazda in Midrand. They have always been polite and efficient from the booking stage right thro' the time I've collected the car. They keep me informed throughout the process and the "front desk" staff are always friendly and obliging
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Lydia M
1 reviews | Active since Jan 2020
17 May 2024, 16:45
Excellent Service ☺️☺️
Purchased Haval H6 GT today and the salesperson Shimon Theron made sure that the purchase process is smooth and fulfilling 😎 👌. I am happy. Excellent service. I am so happy with their service ☺️
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