Galaxy & Co
Unclaimed Business
|0 Reviews (last 12 months)|This business does not respond to reviews
Galaxy & Co
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
2 May 2024, 13:07
Disgusting packaging
Bought a nice little birthday gift for a friend for her birthday online... and received it wrapped in plastic, instead of a nice box like you used to give in the past. How am I supposed to give someone a gift like this??? At least make it clear on the Bash website that you won't be supplying a box and give customers the option to pay extra for one!
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Anonymous
1 reviews | Active since Jan 2020
2 May 2024, 13:07
Disgusting packaging
Bought a nice little birthday gift for a friend for her birthday online... and received it wrapped in plastic, instead of a nice box like you used to give in the past. How am I supposed to give someone a gift like this??? At least make it clear on the Bash website that you won't be supplying a box and give customers the option to pay extra for one!
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Anonymous
1 reviews | Active since Jan 2020
9 Jan 2024, 09:54
Galaxy & Co Via Bash- TFG Group
Purchased multiple items from Galaxy & Co via Bash in December. Received an incorrect item and everything else in clear zip lock packets. Atleast put it in a box, I'm not buying of a street corner. Tried to exchange the item but that isn't allowed, you have to return it wait for a refund and then purchase again. Called the TFG help centre and they are more clueless.
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Anonymous
1 reviews | Active since Jan 2020
9 Jan 2024, 09:54
Galaxy & Co Via Bash- TFG Group
Purchased multiple items from Galaxy & Co via Bash in December. Received an incorrect item and everything else in clear zip lock packets. Atleast put it in a box, I'm not buying of a street corner. Tried to exchange the item but that isn't allowed, you have to return it wait for a refund and then purchase again. Called the TFG help centre and they are more clueless.
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Anonymous
1 reviews | Active since Jan 2020
29 Aug 2022, 15:36
Faulty Order!!!
I just picked up my order from where it was delivered only to find out that one of the earrings is faulty. How dissapointing! I waited quite a while only to receive faulty earrings. Come on guys, be serious!
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Anonymous
1 reviews | Active since Jan 2020
7 Jan 2022, 07:26
Worst customer service ever!
Good evening Your service is totally unacceptable. I placed an order on 23/11...never received my order after a week and called your call centre... I also called the courier company Ram several times without getting through as they were experiencing high call volumes... I called daily, eventually got through and was told my parcel was lost. On 7th Dec I was told I would be refunded... Someone called about a month ago to confirm my bank details for refund. Up to now I'm still waiting on my lousy refund. I call your call centre daily... The agent confirms a refund will be processed but it never gets done ... This is totally unacceptable and I will never purchase from you again...
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Anonymous
1 reviews | Active since Jan 2020
7 Jan 2022, 07:26
Worst customer service ever!
Good evening Your service is totally unacceptable. I placed an order on 23/11...never received my order after a week and called your call centre... I also called the courier company Ram several times without getting through as they were experiencing high call volumes... I called daily, eventually got through and was told my parcel was lost. On 7th Dec I was told I would be refunded... Someone called about a month ago to confirm my bank details for refund. Up to now I'm still waiting on my lousy refund. I call your call centre daily... The agent confirms a refund will be processed but it never gets done ... This is totally unacceptable and I will never purchase from you again...
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Anonymous
1 reviews | Active since Jan 2020
7 Dec 2021, 05:19
BAD CUSTOMER SERVICE
I have been struggling to get my account closed from RCS GALAXY (GALAXY JEWELLERS) I have not used that account since Feb 2019 when I finished paying the account. I have called and emailed numerous times but no one seems to be interested in assisting me with closing that account. I have previously emailed and a Chumani replied but now just ignores my emails and request. I would please appreciate assistance with this matter so that I can get the account removed from my credit profile.
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Anonymous
1 reviews | Active since Jan 2020
7 Dec 2021, 05:19
BAD CUSTOMER SERVICE
I have been struggling to get my account closed from RCS GALAXY (GALAXY JEWELLERS) I have not used that account since Feb 2019 when I finished paying the account. I have called and emailed numerous times but no one seems to be interested in assisting me with closing that account. I have previously emailed and a Chumani replied but now just ignores my emails and request. I would please appreciate assistance with this matter so that I can get the account removed from my credit profile.
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Anonymous
1 reviews | Active since Jan 2020
2 Dec 2021, 19:08
The Galaxy & Co - no accountability!!!
I ordered a "3D Moon Lamp" from Galaxy & Co, it wasn't what they advertised, I received in a sealed plastic from The Courier Guy. When I opened the plastic the box was open and the box was in an apporling state, the lamp doesn't work unless it is charging, there isn't an on or off button as per their adverti*****t, their responses is sorry you dissatisfied, and send me a copy of their return policy, they take no pride in their product or name What ever happened to your word is your honor! Now I must forfeit the shipping fee, and pay to courier it back to them!!!!. Utterly disgusted.
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Anonymous
1 reviews | Active since Jan 2020
2 Dec 2021, 19:08
The Galaxy & Co - no accountability!!!
I ordered a "3D Moon Lamp" from Galaxy & Co, it wasn't what they advertised, I received in a sealed plastic from The Courier Guy. When I opened the plastic the box was open and the box was in an apporling state, the lamp doesn't work unless it is charging, there isn't an on or off button as per their adverti*****t, their responses is sorry you dissatisfied, and send me a copy of their return policy, they take no pride in their product or name What ever happened to your word is your honor! Now I must forfeit the shipping fee, and pay to courier it back to them!!!!. Utterly disgusted.
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