Gauteng Furniture Removals and Storage
TrustIndex
0
Ranking
#5
in Home Services
NPS Score
-100
Recommended: Unlikely
Jun '25 - May '26
Gauteng Furniture Removals and Storage has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. Hellopeter has tracked Gauteng Furniture Removals and Storage across 5 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Gauteng Removals and Storage are the Best, from the start. Been using them for years with all moves that i have done between provinces. They are quick, reliable and always on time. Would recommend them to everyone.
1 reviews | Active since Jan 2020
Gauteng Removals and Storage are the Best, from the start. Been using them for years with all moves that i have done between provinces. They are quick, reliable and always on time. Would recommend them to everyone.
1 reviews | Active since Jan 2020
Gauteng Removals and Storage was on time packing and date of removal. Consultant Mariessa, our assistant, throughout the entire process, is a real asset to the company. Friendly team. Very professional, and everything went smoothly. Keep up the good work!
1 reviews | Active since Jan 2020
Gauteng Removals and Storage was on time packing and date of removal. Consultant Mariessa, our assistant, throughout the entire process, is a real asset to the company. Friendly team. Very professional, and everything went smoothly. Keep up the good work!
1 reviews | Active since Jan 2020
The pricing received was inline with what other companies quoted. David promised that the entire load would fit on one truck. He confirmed on email that they would go back and fetch anything that could not fit at no additional cost. On the day of the move, the people loaded all day. We left early and my son stayed behind to ensure the last items are all loaded and would have travelled to the new house the day after. A while after we left, the driver told the son that the truck is full and he cannot wait anymore and must go. The truck arrived at the new house 1AM in the morning and the company insisted that the truck must be offloaded immediately. I complained with David that it i dark, neighbours next door have a baby and cannot afford noise. They insisted the truck have lights and the people will be quiet, it must be offloaded because of the insurance that expired at 00h00. The people started off loading with their cell phone lights, lot of noise. When it became light at 6 AM, the workers complained they are hungry again and I had to go buy them food AGAIN. I then saw how they bump our furniture against the walls numerous times. Going outside to the truck, I discovered the furniture was not covered in blankets inside the truck, my woodworking stands were opened up and used as tables to stack on. The one electric guitar was lying in the wet grass, fragile labelled boxes stacked on their side with heavy boxes on top of them in the truck. We took photos and send it to David. All this was communicated to David with a last response of "Humble apologies" and " we will come and see you in the week to sort it out" Needless to say we sit with a lot of damage, scratched furniture, broken pottery items and a very peeved wife. And of course no David or company representative. Not to mention that we had to do 3 trips with a rented 6Meter trailer to bring the rest of our belongings to the new house. Be very aware of this company Kobus Coetzee is also never featuring in any correspondence.
1 reviews | Active since Jan 2020
The pricing received was inline with what other companies quoted. David promised that the entire load would fit on one truck. He confirmed on email that they would go back and fetch anything that could not fit at no additional cost. On the day of the move, the people loaded all day. We left early and my son stayed behind to ensure the last items are all loaded and would have travelled to the new house the day after. A while after we left, the driver told the son that the truck is full and he cannot wait anymore and must go. The truck arrived at the new house 1AM in the morning and the company insisted that the truck must be offloaded immediately. I complained with David that it i dark, neighbours next door have a baby and cannot afford noise. They insisted the truck have lights and the people will be quiet, it must be offloaded because of the insurance that expired at 00h00. The people started off loading with their cell phone lights, lot of noise. When it became light at 6 AM, the workers complained they are hungry again and I had to go buy them food AGAIN. I then saw how they bump our furniture against the walls numerous times. Going outside to the truck, I discovered the furniture was not covered in blankets inside the truck, my woodworking stands were opened up and used as tables to stack on. The one electric guitar was lying in the wet grass, fragile labelled boxes stacked on their side with heavy boxes on top of them in the truck. We took photos and send it to David. All this was communicated to David with a last response of "Humble apologies" and " we will come and see you in the week to sort it out" Needless to say we sit with a lot of damage, scratched furniture, broken pottery items and a very peeved wife. And of course no David or company representative. Not to mention that we had to do 3 trips with a rented 6Meter trailer to bring the rest of our belongings to the new house. Be very aware of this company Kobus Coetzee is also never featuring in any correspondence.
1 reviews | Active since Jan 2020
We engaged an online link for removal companies, and several responded including Gauteng Furniture Removals and Storage represented by a fellow called David who was persistent in sending emails and phoning and even offering that he would beat any quote. Anyway, after reviewing quotes, we liked Davids's quote and engaged with him further sharing our move dates. David asked if he could send a representative, Bongani, to assess the load, as my wife had done the packing of the breakables herself and had 61 boxes to be loaded. Bongani arrived and said you guys are ready to move, why are you waiting for two weeks, and we said as the place we were going to was not vacant. David then phoned later and said that if he could load us on Sunday, three days' time, he would offer a discount, as he had a half-load to go on that day. I said the place we are going to was not vacant and David said they could offer storage in Cape Town and effect a delivery of goods when they had a truck in Cape Town, and we were ready. He said storage would cost R 1700 per month, no pro-rata. I said I just want to check on the garage on the property and get back to him. On Friday night, David called and asked can they do the move on Monday as the team assigned was still in Bloemfontein and they would overnight there, and he wanted to give them a day of rest on Sunday. Goods were efficiently and professionally loaded, and that was where professionalism ended. I called David and advised that the garage on the property was not available and therefore I would require the storage. He immediately sent me an added invoice for R 3400 being storage one month and a deposit. I queried the deposit, thing the storage was their facility. He said it was not necessary to pay the same and asked if we had someone in Cape Town to meet the truck and obtain the key. I said we did not, but they should keep it as they would still need to move the goods to our final address. David promised that he would get the team to take photos of the goods in storage for us. We then travelled to Cape Town two-week later as was planned and advised David that I would know by the 15th when they could deliver, being conscious of the fact that we had paid one month's storage till the 23rd. David said that was fine, but he would send me the address of the storage so we could get anything we needed out of there. I said it was not necessary we would wait till they delivered. When we let David know, he could deliver he then came with, when I have a truck in Cape Town. I said but we only stored till 23rd and he reverted to, but I said when we had a truck in Cape Town. The 23rd came and David did not have a truck in Cape Town, obviously at this stage I am phoning him daily to find out when his trucks are moving to Cape Town. We started asking are our goods, safe, secure and insured as was advertised. He advised that the insurance was for transportation on the road, not for storage, but asked us to please go and see our goods at the storage facility, he sent address and unit number. I again said no, I wanted our goods delivered by them as they had uplifted to deliver to an address in Cape Town. He said that fell away when the goods went to storage and now, his delivery of the goods to our address was his favour to us when he had a truck in Cape Town. In the he sent another invoice for storage and deposit. He phoned to say the storage company wanted a deposit because this was now longer-term storage. When I said not of my doing, he said his contract ended when they placed goods in storage. I got hold of the storage facility and they asked me do I have the key for the unit and gate remote. I said no. He said that David, he knew him, had to give him authorization in writing for me to access the unit. He said he could break the lock for me if he had that authorization. He also said that if the goods were not moved by the 15th he would have to reinvoice again for the new month. I asked him how much he charged and what was the deposit. He said their fees are R 295 admin plus R 1605 per month. If I wanted a remote for their main gate, then they charged a deposit. He called me later and said that David has sent him authorization and had told him the HE MUST get me to sign the storage agreement. He also said he does not know why he was so insistent on this but if I was moving the goods this week, he will not pursue that nor raise a new invoice. He offered me the name of a contractor who could move my goods for me. When I contacted David again, I asked where the key was as he had on several occasions suggested that we should go and visit our goods. He said the key is in the truck in Gauteng. When I asked him how the deposit is refunded, he said when I remove the good the facility will refund the deposit. The facility says they do not have it. Several of our goods were damaged, poorly handled and stacked into the storage, all their blankets removed, and furniture just packed on each other, as well as boxes placed on polished sideboard tops. We also found a drawer in storage which was not our and contained several pieces of a vacuum cleaner which also was not ours. I presume from the shared load. When I last spoke to David, he wanted to know have I removed my goods from storage. That was 4 days ago. He was going to contact the storage about the deposit. David has been silent since he heard the goods are out of storage and is not reading WhatsApp, not responding to emails and phones are going to voicemail. The discount he offered to move us early has all gone into storage fees and we still had to pay another contractor to move our goods (some damaged) from storage. TERRIBLE EXPERIENCE - DO NOT BELEIVE DAVID
1 reviews | Active since Jan 2020
We engaged an online link for removal companies, and several responded including Gauteng Furniture Removals and Storage represented by a fellow called David who was persistent in sending emails and phoning and even offering that he would beat any quote. Anyway, after reviewing quotes, we liked Davids's quote and engaged with him further sharing our move dates. David asked if he could send a representative, Bongani, to assess the load, as my wife had done the packing of the breakables herself and had 61 boxes to be loaded. Bongani arrived and said you guys are ready to move, why are you waiting for two weeks, and we said as the place we were going to was not vacant. David then phoned later and said that if he could load us on Sunday, three days' time, he would offer a discount, as he had a half-load to go on that day. I said the place we are going to was not vacant and David said they could offer storage in Cape Town and effect a delivery of goods when they had a truck in Cape Town, and we were ready. He said storage would cost R 1700 per month, no pro-rata. I said I just want to check on the garage on the property and get back to him. On Friday night, David called and asked can they do the move on Monday as the team assigned was still in Bloemfontein and they would overnight there, and he wanted to give them a day of rest on Sunday. Goods were efficiently and professionally loaded, and that was where professionalism ended. I called David and advised that the garage on the property was not available and therefore I would require the storage. He immediately sent me an added invoice for R 3400 being storage one month and a deposit. I queried the deposit, thing the storage was their facility. He said it was not necessary to pay the same and asked if we had someone in Cape Town to meet the truck and obtain the key. I said we did not, but they should keep it as they would still need to move the goods to our final address. David promised that he would get the team to take photos of the goods in storage for us. We then travelled to Cape Town two-week later as was planned and advised David that I would know by the 15th when they could deliver, being conscious of the fact that we had paid one month's storage till the 23rd. David said that was fine, but he would send me the address of the storage so we could get anything we needed out of there. I said it was not necessary we would wait till they delivered. When we let David know, he could deliver he then came with, when I have a truck in Cape Town. I said but we only stored till 23rd and he reverted to, but I said when we had a truck in Cape Town. The 23rd came and David did not have a truck in Cape Town, obviously at this stage I am phoning him daily to find out when his trucks are moving to Cape Town. We started asking are our goods, safe, secure and insured as was advertised. He advised that the insurance was for transportation on the road, not for storage, but asked us to please go and see our goods at the storage facility, he sent address and unit number. I again said no, I wanted our goods delivered by them as they had uplifted to deliver to an address in Cape Town. He said that fell away when the goods went to storage and now, his delivery of the goods to our address was his favour to us when he had a truck in Cape Town. In the he sent another invoice for storage and deposit. He phoned to say the storage company wanted a deposit because this was now longer-term storage. When I said not of my doing, he said his contract ended when they placed goods in storage. I got hold of the storage facility and they asked me do I have the key for the unit and gate remote. I said no. He said that David, he knew him, had to give him authorization in writing for me to access the unit. He said he could break the lock for me if he had that authorization. He also said that if the goods were not moved by the 15th he would have to reinvoice again for the new month. I asked him how much he charged and what was the deposit. He said their fees are R 295 admin plus R 1605 per month. If I wanted a remote for their main gate, then they charged a deposit. He called me later and said that David has sent him authorization and had told him the HE MUST get me to sign the storage agreement. He also said he does not know why he was so insistent on this but if I was moving the goods this week, he will not pursue that nor raise a new invoice. He offered me the name of a contractor who could move my goods for me. When I contacted David again, I asked where the key was as he had on several occasions suggested that we should go and visit our goods. He said the key is in the truck in Gauteng. When I asked him how the deposit is refunded, he said when I remove the good the facility will refund the deposit. The facility says they do not have it. Several of our goods were damaged, poorly handled and stacked into the storage, all their blankets removed, and furniture just packed on each other, as well as boxes placed on polished sideboard tops. We also found a drawer in storage which was not our and contained several pieces of a vacuum cleaner which also was not ours. I presume from the shared load. When I last spoke to David, he wanted to know have I removed my goods from storage. That was 4 days ago. He was going to contact the storage about the deposit. David has been silent since he heard the goods are out of storage and is not reading WhatsApp, not responding to emails and phones are going to voicemail. The discount he offered to move us early has all gone into storage fees and we still had to pay another contractor to move our goods (some damaged) from storage. TERRIBLE EXPERIENCE - DO NOT BELEIVE DAVID
1 reviews | Active since Jan 2020
<div>David your service and people skills are dispicable. You did not help or reimburse us (Insurance my foot) Shocking service delivering from Jhb to Mosselbay 2 beds soaked and black stains on resulting in mould pulled out of truck with not a blanket in site that they said each truck has 150 blankets. 2 ottomans damaged. 1 big glass vase broken. They say you are insured this is a lie. They ignore all calls whatsapps etc. Do not use if you care about your belongings. Driver got out of truck and inspected. I've reported to consumer council awaiting response</div>
1 reviews | Active since Jan 2020
<div>David your service and people skills are dispicable. You did not help or reimburse us (Insurance my foot) Shocking service delivering from Jhb to Mosselbay 2 beds soaked and black stains on resulting in mould pulled out of truck with not a blanket in site that they said each truck has 150 blankets. 2 ottomans damaged. 1 big glass vase broken. They say you are insured this is a lie. They ignore all calls whatsapps etc. Do not use if you care about your belongings. Driver got out of truck and inspected. I've reported to consumer council awaiting response</div>
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